IT Service Desk Level 1

5 months ago


Altona North, Australia Coachwood IT & Executive Recruitment Full time

Our client is a leading full-service technology group in Melbourne's inner West looking for a Service Desk Administrator who is enthusiastic about what they do, who wishes to grow their career and is eager to take on new challenges, with a learning mindset. This role will be full time at a customer site so driver licence and access to own vehicle is preferred.

**You will be involved in**:

- Providing end user support
- Resolving internet outages
- Imaging laptops
- Office 365 license management
- Managing anti-virus and security updates
- LAN and WAN support of networking software/hardware
- Maintain documentation, reports and records regarding infrastructure solutions deployed

**To thrive in this role, you will need to have**:

- Recent Tertiary qualification in Networks/Systems Administration, Information Systems, Computer Science or similar IT discipline.
- Outstanding customer service
- A desire to be a true team player
- An understanding of Windows server, Active Directory, LAN/WAN, Exchange and/or VMware etc.

Benefits include:

- Commitment to getting you up to speed across various technology areas
- Generous above Award rate salary plus Super
- Social activities in office for fun and team building.

**Altona North location with free on-site parking.**

**Job Types**: Full-time, Permanent

Pay: $55,000.00 - $65,000.00 per year

**Benefits**:

- Employee mentoring program
- Free drinks
- Professional development assistance
- Travel reimbursement

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person



  • Altona North, Australia Coachwood IT & Executive Recruitment Full time

    **Part Time: 2-3 Days per Week** Our client is a leading full-service technology group in Melbourne's inner West looking for a Service Desk Administrator who is enthusiastic about what they do, who wishes to grow their career and is eager to take on new challenges, with a learning mindset. This role will be full time at a customer site so driver licence and...

  • IT Service Desk

    5 months ago


    North Melbourne, Australia Clicks IT Recruitment Full time

    We have a temporary part time position minimum 4 days per week came for service desk officer role. Immediate start and initial contract will be for 6 months with view to extend. BAU support (In-person / off-site when required) Experience in O365 administration, AD, Exchange admin center, Zoom, Remote Supports tools Roster Shifts (7.30 AM- 4.00 PM or 8 AM to...

  • Service Desk Manager

    5 months ago


    Altona North, Australia Prixcar Services Full time

    PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...


  • North Sydney Council, Australia Clicks IT Recruitment Full time

    About the Role:This is an exciting opportunity to join our team as an iManage Service Desk Technician. As a key member of our IT support team, you will be responsible for providing first-line support for our iManage system, ensuring seamless operation and minimizing downtime.Key Responsibilities:Monitor and respond to requests received via our centralised IT...

  • Service Desk Manager

    5 months ago


    Altona North, Australia Prixcar Services Full time

    PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...


  • North Sydney Council, Australia Clicks IT Recruitment Full time

    About the RoleWe are seeking an experienced IT Support Specialist to join our team as an iManage Service Desk Technician. As a key member of our IT department, you will be responsible for providing technical support to our employees and stakeholders.Key ResponsibilitiesMonitor and respond to requests received via our centralised IT Service Desk telephone...


  • North Sydney Council, Australia Clicks IT Recruitment Full time

    About the RoleWe are seeking an experienced IT Support Specialist to join our team as an iManage Service Desk Technician. As a key member of our IT department, you will be responsible for providing technical support to our employees and stakeholders.Key ResponsibilitiesMonitor and respond to requests received via our centralised IT Service Desk telephone...


  • North Geelong, Australia DEAKIN UNIVERSITY Full time

    Casual Hourly Rate: Casual HEW 4 ($48.41 per hour + 11% superannuation) Employment Type: Casual  Location: Flexible About the Role:  Deakin University is looking for Service Desk Analysts who will be responsible for first point resolution of information and communication technology (ICT) related customer interactions reported by staff and students...

  • Service Desk Analyst

    2 hours ago


    North Geelong, Victoria, Australia DEAKIN UNIVERSITY Full time

    About the Role:Deakin University is seeking a Service Desk Analyst to provide first point resolution of ICT-related customer interactions reported by staff and students. This position requires the application of best practice processes, including the ITIL framework, combined with a high level of ICT technical and excellent customer service experience.Key...


  • North Sydney Council, Australia Clicks IT Recruitment Full time

    About the RoleWe are seeking an experienced IT Support Technician to join our team as an iManage Service Desk Support Specialist. As a key member of our IT team, you will be responsible for providing technical support and assistance to our clients and staff.Key Responsibilities:Provide technical support and assistance to clients and staff via phone, email,...

  • Service Desk Manager

    5 months ago


    North Ryde, Australia Downer Group Full time

    As a Service Desk Manager, you will be responsible for leading and managing the service desk team to provide timely and effective support to end users and customers. You will oversee the day-to-day operations of the service desk, including incident management, service request fulfillment, and escalation management, to ensure the delivery of high-quality...


  • North Sydney Council, Australia Clicks IT Recruitment Full time

    About the RoleWe are seeking an experienced IT Support Technician to join our team as a Service Desk Technician. As the first point of contact for IT-related issues, you will be responsible for providing technical support and assistance to our employees.Key ResponsibilitiesProvide technical support and assistance to employees via phone, email, and...


  • North Ryde, Australia FREEDOM Furniture Full time

    Why You'll Be Excited About This Role As an IT Service Desk Analyst at Freedom, you'll play a crucial role in keeping our operations running smoothly. You'll be the go-to person for solving tech issues, ensuring our team can focus on what they do best - creating amazing experiences for our customers. How This Will Transform Your Career - Work under a leader...


  • North Sydney Council, Australia Clicks IT Recruitment Full time

    About the RoleWe are seeking an experienced IT Support Technician to join our team as an iManage Service Desk Technician. The successful candidate will be responsible for providing technical support to our clients and ensuring that their iManage systems are running smoothly.Key Responsibilities:Provide technical support to clients via phone, email, and...


  • North Sydney Council, Australia Clicks IT Recruitment Full time

    About the RoleWe are seeking an experienced IT Support Technician to join our team as an iManage Service Desk Support Specialist. The successful candidate will be responsible for providing technical support and assistance to our clients using the iManage Document Management System.Key Responsibilities:Provide technical support and assistance to clients using...


  • North Lakes, Australia DFP Recruitment Services Full time

    **Job description**: We have an exciting opportunity to join our client in the automotive industry as a **Service Desk Consultant.** If you’re passionate about service excellence and want to work in an organisation that is rapidly expanding globally, we want to hear from you. **About the role** Reporting to the Service Desk & Customer Experience...


  • North Lakes, Australia DFP Recruitment Services Full time

    **Job description**: We have an exciting opportunity to join our client in the automotive industry as a **Service Desk Consultant.** If you’re passionate about service excellence and want to work in an organisation that is rapidly expanding globally, we want to hear from you. **About the role** Reporting to the Service Desk & Customer Experience...


  • North Melbourne, Australia Etainsolutions Full time

    Location: ** North Melbourne** Open To: **Australian Citizens** We are seeking service desk support Staff: In this team, You will be a vital player whose capability and drive. will see your career progress. We are looking for a real team player with a passion for IT Must have a proven understanding of: - ITIL and IT Service Desk & Onsite best...

  • Help Desk Analyst

    5 months ago


    North Sydney, Australia SPS COMMERCE Full time

    Description: Essential Responsibilities / Duties - Configures and deploys laptops and software for employees following the SPS Commerce standards and guidelines - Creating and maintaining documentation of repeatable steps and publishing knowledge base articles for SPS team members - Primary support for troubleshooting and resolving hardware issues on...


  • North Ryde, Australia FREEDOM Full time

    About this role Why You'll Be Excited About This Role As an IT Service Desk Analyst at Freedom, you'll play a crucial role in keeping our operations running smoothly. You'll be the go-to person for solving tech issues, ensuring our team can focus on what they do best – creating amazing experiences for our customers. Your problem-solving skills...