Front Desk Healthcare Professional
3 weeks ago
Our busy clinic in North Strathfield is seeking a dedicated Front Desk Healthcare Professional to be the welcoming face of our practice.
Job OverviewAs a Front Desk Healthcare Professional, you'll play a crucial role in ensuring smooth clinic operations. Your responsibilities will include:
- Greeting patients at our reception desk and providing exceptional customer service
- Efficiently scheduling and managing appointments to maximize both customer service and clinic efficiency
- Developing and maintaining strong working relationships with patients, referrers, staff, and managers
- Driving the delivery of high-quality service to patients and referrers
We believe in supporting our team members. Here's what you can expect:
- A competitive salary package, estimated to be around $70,000 - $90,000 per year, depending on experience
- A comprehensive training program to enhance your skills
- Career growth opportunities within our organization
- A fun and dedicated team that celebrates wins and successes together
- An employee assistance program for your health and well-being
We're looking for someone with:
- Previous medical reception experience, although not mandatory
- Multitasking skills and the ability to handle multiple computer systems
- Initiative and a willingness to learn
- Excellent communication and interpersonal skills
- The ability to balance autonomy and teamwork effectively
- Patient empathy and the ability to alleviate medical concerns for patients
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