Manager Insurance Compliance

6 months ago

Eight Mile Plains, Australia RACQ Full time

**Manager Insurance Compliance**
**(**
**Job Number**:
**230001B0**
**)**

**Description**

We are looking for a new Manager Insurance Compliance to manage the creation, implementation, and upkeep of our compliance policies and practices.

This is a line 2 risk/compliance position and involves close collaboration with our line 1 risk functions and is evidenced by several actions, including developing policies and systems for compliance advisory, leading challenge and assurance of compliance decisions, improving compliance processes, utilising tools for accurate reporting, and offering training for the successful embedment of any new compliance policies and governance/regulatory directives.

We are looking for a strong people leader, who can take their team on a journey to build trust and deliver strong achievements from a compliance perspective.

About the role:

- Lead and coach team members to develop capability, build high performing, collaborative and engaged teams, enabled by robust talent development plans and balanced performance priorities
- Design, document, implement, maintain and embed compliance policies, procedures, processes and tools, and support the development and delivery of training and communication to raise awareness and understanding of requirements.
- Review processes, controls, monitoring and assurance arrangements, providing constructive challenge and escalation to report on issues as necessary.
- Support our insurance business in driving accountability in the identification and management of compliance risk, including reporting, management and remediation of compliance incidents/breaches.
- Collaborate with the insurance Risk & Compliance teams to implement the Compliance Framework to facilitate compliance with relevant legislation regulations, codes and organisational standards.
- Engage internal stakeholders as required to drive the cross-functional implementation of our Compliance Framework including compliance policies and procedures.

About you:

- Robust experience within a compliance, risk role within a complex, matrixed financial services or insurance organisation.
- Demonstrated experience in process and management control design combined with the expert ability to understand operational and compliance risks inherent or emerging in a business area.
- Demonstrated experience in assessing the level of risk and in developing and executing plans to mitigate risk.
- Highly developed analytical skills, demonstrating the capability to analyse and interpret complex information from a broad range of sources (locally and internationally) and to present findings in a clear and compelling manner.
- Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence, positively influencing risk behaviours
- Strong people leadership ability to build trust with ease and guide a team to be effective through collaboration.

Why join RACQ?

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

What we offer you:

- Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health progr

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