Administration / Customer Service
6 days ago
**Duties and Responsibilities**
- Available to invoice back order reports (weekly)
- Full back order reports (monthly)
- Goods In
- Customer phone calls
- Processing payments
- Processing of stock transfers
- Inter company purchases
- Customer credits
- Processing invoices from transport companies
- Customer pick ups
- Processing DI buy backs
- General ad hoc duties
- **Work closely other team members to ensure customer order processing, order amendments, requests and general enquiries are processed in a fast, accurate and efficient manner.**:
- Provide a personalised excellence of service specific to each customer’s needs.
- Assist in developing systems and processes to improve service quality within the customer service team and customer base.
- Liaise with manufacturing plants and sales staff on all issues and opportunities.
- Update customer material numbers in SAP.
- Supply customers with requested documentation where requested. Certificates, product specifications, copies of invoices/delivery dockets, current price lists.
- Manage customer credit blocks and liaise with Sales and accounts receivable in relation to these issues.
- Communicate with warehouses & Pact support to gain information of ETA’s by request from the customer or proactively chasing information to avoid a delivery issue.
- Conduct a customer first mindset within the customer service team ensuring to understand the customer individual needs and operating environment.
- Proactively manage supply issues and work closely with account managers, planners and operations managers on all manufacturing delays, and develop an understanding of SOH dashboards.
- Investigate, prepare and process customer credits and returns for customers within your in boxes.
- Process debit notes for SLOB items and recharges.
- Input pricing update sheets into SAP where applicable.
- Investigate price discrepancies and liaise with account manager and Customer service Team leader to resolve issue for customer.
- Follow up credit and pricing approvals.
- Raise Master data and IT requests where applicable to maintain customer information in SAP.
- Pallet Recharges and reconciliations
The post Administration / Customer Service appeared first on Labourpower.
-
Payroll and Customer Service Administrator
2 months ago
Melbourne, Australia Service Stream Full timePrimary Location VIC - Melbourne - 655 Collins St - Job Description Summary Platform to excel your career in Payroll in an ASX-listed company. - About the Role We are looking for Payroll and Customer Service Administrator to join our Transaction Services team of Service Stream. You will be a key team member support the running and delivery of the payment...
-
Customer Service Administrator
6 days ago
Melbourne, Australia Hudson Australia Full timeOur client, an established IT organisation based in **Port Melbourne** seeks a **Customer Service Administrator.** - Permanent ongoing full-time role - Excellent organisation culture - Great career development opportunity As Customer Service Administrator, you will be working within the Client Services team, reporting to the General Manager, and performing...
-
Customer Service Administrator
7 days ago
Melbourne, Australia Netsolutions Australia Full time**Company**: Netsol is an IT company passionate about what we do. We have a proven track record for the design, delivery and operation of critical network and security solutions for leading organisations. We are Australian owned and operated with offices in Sydney and Melbourne. **Scope**: Netsol is seeking a confident and self-motivated person to join our...
-
Customer Service/administrator
7 months ago
Melbourne, Australia Talent Associates Pty Ltd Full timeSpecialist Building Product Manufacturer, Supplier & Installer - Customer Service & Administration Support - Immediate Commencement **Company** This employer is a busy and energetic specialist building product manufacturer, supplier, and installer. Recognised as the market leader in the Access Industry, with an office in each state, a diverse product...
-
Customer Service/administrator
7 months ago
Melbourne, Australia Talent Associates Pty Ltd Full timeSpecialist Building Product Manufacturer, Supplier & Installer - Customer Service & Administration Support - Immediate Commencement **Company** This employer is a busy and energetic specialist building product manufacturer, supplier, and installer. Recognised as the market leader in the Access Industry, with an office in each state, a diverse product...
-
Administration - Customer Service
7 months ago
Melbourne, Australia RecruitAustralia Full time**RECRUITAUSTRALIA.COM PTY LTD** **INDUSTRY SPECIALIST **_- _**ENGINEERING, CNC & TECHNICAL TRADES** - **REF NUMBER 1207**: - **Start now.**: - **Administration & Customer service**: - **Engineering equipment**: - **Using MYOB** Great opportunity to join a successful supplier of precision manufacturing equipment business based in the Hallam area. This...
-
Customer Service Administrator
7 months ago
Melbourne, Australia Hudson Australia Full timeOur client, an IT Networking and Security company seeks a **Customer Service Administrator** to be based in inner city of Melbourne. - A full-time permanent role with opportunity for growth - Competitive and attractive salary package - Work with a close-knit collaborative and supportive team **About the Company**: Our client is more than an IT company -...
-
Administration and Customer Service
7 months ago
Melbourne, Australia Conquest Personnel Pty Ltd Full time**Administration & Customer Service Officer** Our client, an Australian owned and operated company designing and manufacturing award-winning innovative plastic packaging solutions, are seeking a customer-centric administration officer. Your role: - Provide information to clients about solutions. - Ensures accurate and prompt order processing and complaint...
-
Customer Service Administration
7 months ago
Melbourne, Australia Fleetwood Australia Full timeMarket leader in both modular construction and RV sectors - ASX listed company - Amazing career opportunities - Work with a collaborative team Fleetwood Australia exists to create innovative spaces for people to thrive. We aim to be the leader in reimagining sustainable spaces and have a clear strategy to Build, Transform and Grow our organisation. We are...
-
Customer Service Administrator
7 months ago
Melbourne, Australia Roc Consulting Full timeImmediate start for the right person - Close-knit and friendly work culture - Great career opportunity with a National business **Company** This business is one of Australia's fastest growing companies within the packaging supplies industry. They have significantly grown year on year to now be known as one of the most respected companies on the...
-
Administration - Customer Service
5 days ago
Melbourne, Australia Labourpower Recruitment Services Full time**PRINCIPAL ACCOUNTABILITIES**: The Customer Service Administrator is responsible for: - Attending to client work requests - Organising the timely and most cost-effective completion of work requests - Managing subcontractors accordingly to ensure work is completed as requested and within the time limits - Answering phones / reception duties - Setting up...
-
Administration Officer
7 months ago
Melbourne, Australia Monash Health Full timeLocation: Melbourne | Eastern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 63729 - The main focus of the Administration Customer Officer is to co-ordinate patient flow throughout the Specialist Consulting Clinics and to provide high quality customer...
-
Customer Service Administrator
7 months ago
Melbourne, Australia Sharp & Carter Full timeLots of social events in a collaborative and fun team environment - Sunshine West location | Diverse role - no two days are the same! - Clear professional development pathway on offer with upskilling opportunity **About the role** Are you someone who thrives on providing exceptional service to customers? As a Customer Service Professional, you will be...
-
Administration Officer
7 months ago
Melbourne, Australia Monash Health Full timeLocation: Melbourne | Eastern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 65769 - The main focus of the Administration Customer Officer is to co-ordinate patient flow throughout the Specialist Consulting Clinics and to provide high quality customer...
-
Melbourne, Victoria, Australia Victorian Government Full timeDeliver exceptional customer service and administrative support in a dynamic environment.About the Role:The Victorian Government's Department of Justice and Community Safety is seeking an experienced and enthusiastic Customer Service and Administrative Specialist to join their team. As part of this role, you will provide high-quality administrative support...
-
Customer Service Officer
6 days ago
Melbourne, Australia Horner Recruitment Full timeKensington location - Competitive salary - Great organisational culture Autoflo/Tarapath is a family-owned company which specialises in the design and manufacturing of electronic tapware & supply of components. It is cutting edge technology and extremely interesting to anyone who likes to know how things work. Due to continuing growth, they are looking for...
-
Customer Service and Administration
1 week ago
South Melbourne, Australia Superior People Recruitment Full timeOur client is seeking a dynamic, friendly and positive Customer Service and Administration person with a CAN DO attitude who would like to join a highly motivated and supportive team that strives for a **hassle-free customer experience**, providing the best possible outcomes, every time! **Skills and Experience** - Experience in an Admin and Customer...
-
Customer Service and Administration Support
6 months ago
Melbourne, Australia Conquest Personnel Pty Ltd Full time**This has everything - location, stability, security, a great team and good training!** Our client, an Australian owned and operated company designing and manufacturing award-winning innovative plastic packaging solutions, are seeking a customer-centric administration officer. The bulk of the enquiries are via the website and incoming calls. If you are...
-
Customer Service Administrator
7 months ago
Melbourne City Centre, Australia Sharp & Carter Full timeTight-knit and fun team - Work from home flexibility available - Expanding business going from strength to strength **The client** Our client is a leading novated leasing firm in the financial services sector with a national presence. They are in a rapid phase of growth and investment in digital transformation and are seeking a customer service...
-
Customer Service Administrator
7 months ago
Melbourne, Australia Aspect Personnel Full timeWFH flexibility - Mulgrave location with street parking available - Experience with administration in a high-volume environment is ideal **About the Company**: Our client provide a range of services including building maintenance, construction and refurbishments. **About the Role**: Reporting into the Admin Manager, you will be responsible for allocating...