Customer Experience Specialist

6 months ago

Eagle Farm, Australia Autoleague Full time

Fantastic career opportunity with a leading automotive group
- No experience or formal qualifications required; in-house training provided
- The opportunity to earn uncapped commission in line with performance

**Are you **self-motivated, dedicated and understand the importance of always putting the customer’s needs first?**

***

**Are you looking to take your career to the next level?**

***

Well look no further, we have the perfect role for **YOU**

Join the CarPlace team, a dynamic entity under the Autoleague umbrella. At CarPlace, we're redefining the automotive sector and are equally invested in enhancing your professional journey with enriching experiences and rewards. By joining us, you're not just stepping into a job; you're embarking on an industry-transformative adventure.

Our brand-new Brisbane store is the first step in this adventure. This is a great chance to get in at the early stages of this growing business.

Being a part of the CarPlace family means you're also connected to Autoleague, one of Australia's premier automotive retailers with a national presence and a global mindset. Autoleague encapsulates the entirety of car ownership and mobility. From new and used car retailing to top-notch services, everything we offer is amplified by our digital platform, mymoto. As we navigate the evolving mobility terrain, our commitment remains unyielding - to be pioneers in digitisation, electrification, and flexible ownership.

Seize this opportunity to be part of a larger vision that prioritises innovation and growth. Join CarPlace, powered by Autoleague.

We have an exciting opportunity to develop a rewarding career** **as a **Customer Experience Specialist at CarPlace Brisbane. **We are seeking someone who can bring to life the “Love that Experience” culture and make the whole customer experience an unforgettable one.

***You will be responsible for delivering an exciting and educational experience for our customers, assisting with appointments and walk-in enquiries, selling value adding services, and ensuring a seamless delivery experience.

If you are a genuine team player with a 'can-do' customer-centric attitude and good work ethic, we will provide training to suit.

**YOU**:

- Outstanding communication skills and ability to provide excellent customer service
- Highly personable with a helpful and bright phone manner
- Articulate with the ability to quickly establish rapport
- Self-motivated with a desire to meet and exceed targets and KPI's
- Focused on continuously delivering results and exceeding customer expectations
- Computer literate with strong accuracy and attention to detail
- Full QLD drivers licence is required
- QLD Motor Sales Persons licence or ability to obtain one
- ** Previous experience in Customer Service or as a Sales Consultant is highly regarded**

**What's In It For YOU?**
- On the job training program provided
- Exciting, fast paced and rewarding career move
- The opportunity to earn uncapped commission in line with performance
- Amazing company culture with a supportive management team
- Opportunities for career progression
- Fantastic career opportunity with a leading automotive group

**Please note**: Autoleague is an Equal Opportunity Employer - Women are Encouraged to Apply. All shortlisted applicants will be required to undertake a pre-employment checks including police and medical checks.

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