Premier Customer Experience Specialist

1 day ago


Eagle Farm, Queensland, Australia FedEx Full time
Job Summary

We are seeking a Premier Customer Care Representative to provide exceptional customer service to our Premier clients. The ideal candidate will have a strong passion for building relationships and delivering exceptional service.

Key Responsibilities:

  • Provide exceptional customer service via phone and/or online channels
  • Build and maintain positive relationships with Premier customers
  • Effectively communicate and collaborate with internal and external stakeholders
  • Partners with management to develop and implement strategies for improving customer satisfaction and retention

Requirements:

  • At least two (2) years of relevant work experience in customer service and interaction
  • Good knowledge of Microsoft / Office PC
  • Strong problem-solving skills
  • Good written & verbal communication


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