Customer Success Specialist

2 weeks ago


Eagle Farm, Queensland, Australia People2People Full time

About the Role

We are seeking a highly skilled Customer Success Specialist to join our team. As a key member of our customer success team, you will be responsible for building strong relationships with our clients, providing support, updates, and training in relation to our product and services.

Key Responsibilities

  • Provide exceptional customer support and ensure high levels of client satisfaction
  • Develop and implement customer success strategies to drive business growth and retention
  • Collaborate with cross-functional teams to identify and address customer needs
  • Deliver training and onboarding programs to ensure clients get the most out of our product

Requirements

  • Previous experience in a customer success or customer support role within software or SaaS
  • High level of computer skills and technical understanding of SaaS and cloud services
  • Experience working within modern CRM's and or support ticketing systems
  • Proven organisation and time management skills

What We Offer

  • A dynamic and supportive team environment
  • Opportunities for growth and professional development
  • Flexible work arrangements
  • Competitive salary and benefits package

About Us

People2People is a leading recruitment agency with a strong reputation for delivering exceptional results. We are passionate about helping our clients find the best talent and our team is dedicated to providing outstanding service.



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