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Business Office Clerk

3 months ago

Melbourne, Victoria, Australia Ramsay Health Care Full time

Business Office Clerk

Part-time and Causal roles available

Mitcham Private Hospital

About the Role


As an Administrative Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital.

You will also assist the reception, administration and clinical teams by coordinating the necessary clerical requirements for patients' admission to discharge.


Key responsibilities of this job include:

  • Managing incoming and outgoing calls to the front desk,
  • Provide timely and accurate information to queries by patients, visitors and other staff and departments,
  • Accurately enter data into corresponding fields within various software programs,
  • Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients,
  • Compilation and management of patient admission papers and clinical notes.

About You


To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment.

The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role.

You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.


You will also bring:

  • Computer literacy including the Microsoft Office suite of programs,
  • Ability to enter data into a computer quickly and accurately with strong attention to detail,
  • Experience either in a medical administration setting or a reception role will be ideal,
  • Experience with Patient Management Systems, ideally Meditech, is highly desired, though not essential.

About the Organisation


Owned and operated by Ramsay Health Care, Australia's largest and most respected private hospital operator, Mitcham Private Hospital is a 123-bed acute/surgical facility located in the Eastern Suburbs of Melbourne.

Mitcham Private Hospital has been an active contributor to the healthcare needs of the local communities of Eastern and South Eastern Melbourne since 1963.

We pride ourselves on providing excellent standards of healthcare in a friendly and caring environment.


The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people.

Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy:
"_People Caring for People_".

Benefits

  • Flexible work practices to best match your work/life balance


 Professional Development
  • Grow your career across our national network
  • Employee assistance program
  • Industry discounts across private health insurance, retail services, financial services and more

How to Apply

Requirements:

Everyone who joins Ramsay:

  • Must be
    vaccinated against Covid19 a vaccine approved by the Australian Technical Advisory Group on Immunisation
  • Must provide a
    National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a
    Working-WithChildren check and
    proof of immunisation against infectious diseases.