Client and Office Services Supervisor

3 weeks ago

Melbourne, Australia K&L Gates Full time

Corporate Services/Facilities | Melbourne Metropolitan

Closing date: 21/12/2023

**About the role**

We are currently seeking an enthusiastic individual to join our Melbourne office as a Client & Office Services Supervisor. Under the direction of the Corporate Services Manager, this role is responsible for providing a wide range of office and client services functions overseeing the daily operation of the reception/switchboard, various conference rooms, office services and catering functions for a busy commercial law firm.

Based in Collins Street in Melbourne's CBD, our offices are spread across three levels of a prominent high rise building and this role plays a vital part in representing our brand and shaping our clients' experience with the firm.

This is a full time permanent role for an exceptional individual who is passionate, driven, professional and enthusiastic to provide an exceptional experience for our partners, staff and clients.

**What does the role involve?**

This role oversees and performs daily reception desk operations, ensuring professional and client focused front desk and front office coverage throughout designated office hours. This includes greeting and directing visitors, receiving and delivery of correspondence or packages, maintaining and ensuring appropriate security measures are taken and timely and courteous answering of multi-line switchboard systems. It is also responsible for managing the activities of all conference rooms including the scheduling of meeting facilities, coordination of food and beverages, ensuring ongoing cleanliness of facilities, monitoring temperature and lighting controls, and coordination of audio visuals as required.

As a supervisor this role schedules staff rosters, provides staff with regular feedback and participates in performance reviews.

Other duties include ordering, tracking and maintaining inventories and office supplies, maintaining staff access to controlled access points, coordinating deliveries and freight services, setup/break down of meeting spaces and maintaining a clean, safe and professional office space.

**About you**

As the face of the firm you will be a brand ambassador possessing impeccable presentation with a strong emphasis on corporate attire to reflect the firms' high calibre client service ethos. In addition, you will adopt a professional demeanour to clients both internal and external to the firm at all times.

We are looking for a likeminded individual who is able to lead a team collaboratively to get things done. You should be able to work efficiently and use your initiative, as well as being proactive in your approach to tasks and showing exemplary attention to detail.

**The extras**

K&L Gates promotes equal opportunities for all employees to progress in their careers.

Initiatives include:

- Social events - active social club and a variety of sporting teams
- Community involvement via our payroll giving program, Global Day of Service and charitable fundraisers
- A variety of professional development programs
- 26 weeks paid parental leave for primary carers
- Purchased annual leave options
- Salary continuance insurance

**Do you like what you see?**

**Referrals from agencies not accepted at this time.**
- K&L Gates reserve the right to close advertising earlier at our discretion._

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