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Client Service Supervisor- Victorian Schools

5 months ago

Melbourne, Australia ISS Full time

**Job no**: 528539

**Work type**: Full time

**Location**: Melbourne

**Categories**: Cleaner, Supervisor
- ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property._
- Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of_

**_“Connecting People and Places to Make the World Work Better”._**

**About the Role**:
With people and relationships, being the centre of all that we do, we currently have an opportunity to be part of our team. We are seeking a **Client Services Supervisor **to join our team and will be assisting in the managing of multiple government sites across the North East Melbourne Area.

You will be responsible in managing day to day operation needs for your area and clients by ensuring the team is delivering the most effective cleaning services. You will demonstrate sound understanding of cleaning operations, utilise your strong technology and communication skills, whilst also delivering service excellence to all external and internal stakeholders.

**Role Responsibilities**:

- Sound knowledge of cleaning techniques
- Ability to communicate effectively with clients, team members and managers
- Knowledge of cleaning contract management and rostering
- Understand KPI’s for cleaning contracts
- Computer skills
- Good problem-solving skills

**Minimum Criteria**:

- Previous cleaning supervision experience
- Demonstrate knowledge of Safe Work Practises
- Commercial Cleaning Experience
- Knowledge of incident reporting and hazard management
- Demonstrate an understanding of OHS legislation and how it applies to the position
- Demonstrate practical knowledge of managing OHS in their area of responsibility
- Current Working With Children Check (or ability to obtain)
- Certificate III Cleaning Operations (desirable)

**Our Benefit**:

- Access to staff discounts with partner companies
- Ongoing learning and development opportunities
- Internal opportunities within our global organisation

This position requires you to be able to hold and maintain satisfactory employment screening, such as a Working with Children Check.

**Advertised**: 18 Jan 2023 AUS Eastern Daylight Time
**Applications close**: