Client Services Specialist

2 weeks ago

Melbourne, Australia Marsh Full time

**Client Services Specialist**

**What can you expect?**
- In this role you will support colleagues and clients in all aspects of administration and technical support through the accurate, efficient, and timely production of all policy and related documentation across the insurance life cycle.
- Supported with training in the combination of online learning modules, systems support from the Operations team and 1:1 on the job learning.
- Working under the umbrella of operations you will help drive standardization of processes and procedures. This includes providing legally compliant work to the client and entering accurate information into all Marsh IT Applications, enabling the delivery of analytical statistics. You will assist in upskilling non client facing operations colleagues with additional product and client knowledge.

**What is in it for you?**
- Interesting and diverse client portfolio.
- Leading training and development program.
- Professional environment where your career path really matters and is supported in our global organization.
- Successful, established corporate team with energetic and supportive colleagues.
- Genuine flexible work life balance

**We will count on you to**:

- ** Collaboration** - Acts as a connector between Broking and Operations, bring colleagues together to bring the best of the enterprise to client solutions.
- ** Initiative** - Seeks out and acts on opportunities and calculated risks. Demonstrates a willingness to take on increased responsibilities and displays the ability to act independently with mínimal yet appropriate reference back to manager/supervisor.
- ** Productivity & Efficiency** - The efficient and timely completion of routine and assigned tasks to support internal and external client demands and the implementation of major projects.
- ** Technology** - Understands and effectively applies the Company’s specialized technology resources to meet objectives and satisfy client needs.
- ** Organization** - Considers future client needs and plans accordingly to make available sufficient resources. Consistently operates with a highly self-organized style to produce accurate work on time; organizes group tasks and resources on behalf of the team; efficiently implements instructions delegated by manager/supervisor; produces work with the confidence of manager/supervisor.
- ** Communication** - Conveys written and verbal messages effectively to various audiences, adapting approach as appropriate. Displays sound listening and comprehensive skills.
- ** Innovation** - Develops new and alternative approaches to existing practices, creates new or improved processes, solutions, products and services. Maintains an openness to

**What you need to have**:

- Excellent communication skills (verbal and written).
- Strong administration and organizational skills.
- Sound knowledge of Microsoft office suite and a fast learner of other computerized systems.
- Ability to work under pressure and possess an understanding of the importance to meet deadlines through effective time management skills.
- Motivated self-starter focused on achieving results and able to work autonomously as well as be a team player.

**What makes you stand out?**
- High School Certificate or equivalent
- Minimum 3 years’ experience in a similar broking/operational role, preferably in an insurance related field
- Minimum Tier 1 ANZIIF Broking License

**About Marsh**:

  • Specialist Client Service Officer X 2, Mcv Service

    4 weeks ago

    Melbourne, Australia Court Services Victoria Full time

    Location: Melbourne | CBD Job type: Full time / until 30 September 2024 Organisation: Court Services Victoria **Salary**: $73,842 - $89,661 Occupation: Legal Reference: VG/MC0934_MC0968 - 2 x VPS Grade 3 Specialist Client Service Officer roles - Fixed Term until 30 September 2024 - Hybrid Work Arrangements - Flexible working options (Part time and Full...

  • Specialist Client Service Officer X 2, Mcv Service

    4 weeks ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    About us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent...

  • Maid Service Specialist

    4 weeks ago

    Melbourne, Australia Aus Home Services Full time

    We are looking for a new Maid Services Specialist to join our small and growing team! Are you passionate about making homes and spaces clean, organized, and comfortable? Aus Home Services is looking for dedicated individuals to join our team. **Job Description**: As a Maid Services Specialist, you will be responsible for: - Cleaning and maintaining...

  • PPC Specialist

    1 month ago

    Melbourne, Australia Atheva Services Full time

    **Position**: PPC Specialist **Location**: Melbourne, Sydney. **Job Type**: Hybrid **Salary range**: $80k-$90k Our client is on the lookout for a PPC Specialist in Melbourne and Sydney. **Key Essentials**: Relevant years of experience in managing and growing Google Ads accounts. Experience with setting accounts & campaigns for clients. Hands-on...

  • Head of Client Services

    4 weeks ago

    Melbourne, Australia Dentsu Aegis Network Full time

    Become a champion for meaningful progress as the Head of Client Services at MKTG! Job Title: Head of Client Services **Job Description**: MKTG is an entity of global sports powerhouse dentsu Sports International and operates as the sports and entertainment specialist for dentsu ANZ, with offices in Melbourne and Sydney. At MKTG we believe that sport and...

  • Client Services Representative

    4 weeks ago

    Melbourne, Australia Quark Expeditions Full time

    We carry the spirit of the great explorers, we Go Bold, we Go Together and Go for New. Polar travel is Quark Expeditions, and all of us at Quark Expeditions are committed to creating and delivering life-changing experiences for our clients. We draw on our unparalleled polar expertise to profoundly transform people’s sense of themselves — and of the world...

  • Client Success Specialist, Enterprise

    4 weeks ago

    Melbourne, Australia Meltwater Full time

    Client Success Specialist, Enterprise - MelbourneMeltwater partners with the most recognised brands in Australia to deliver media monitoring, social listening and consumer insights. Our strategic focus for 2023 is to refine the solutions, services and operations to support and drive value to our Enterprise portfolio. The Client Success Specialist (CSS) is a...

  • Procurement Specialist

    4 weeks ago

    Melbourne, Australia Davidson Group Services Full time

    **About the Company** This organisation is one of the world's leading professional services and consulting firms. With an exceptional reputation for client service, customer delivery and commercial advisory, this firm has an unparalleled track-record of success in all its core markets. **About the Role** As the Procurement Specialist, you will be...

  • Customer Service Specialist

    4 weeks ago

    Melbourne, Australia CSC (Corporation Service Company) Full time

    As a Customer Service Specialist you will be responsible for working with taking and fulfilling orders, as well as managing a portfolio of domain names. Additionally, you will be working with various Product Managers with different duties. This role would suit someone who is internet savvy and seeking a career working with cutting edge technology and global...

  • Pathology Client Services IT Administrat ...

    5 days ago

    Melbourne, Australia Austin Health Full time

    Make an impact Full time Based at Austin Hospital Heidelberg Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide.  We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people...

  • Service Delivery Specialist

    6 days ago

    Melbourne, Australia Franklin Templeton Investments Full time

    We are looking for a Service Delivery Specialist to join the Investor Services team in Melbourne, Australia. This role is primarily responsible for interacting with clients, their advisers and other internal & external stakeholders on a daily basis to ensure effective processes and delivery of exemplary client service. - What are the ongoing responsibilities...

  • Customer Service Specialist

    1 month ago

    Melbourne, Australia people2people Full time

    Join this trusted not-for-profit organisation that supports the Australian community every day. They offer a positive work environment and promote a flexible and hybrid work culture. They are looking for an experienced full-time customer service specialist to join their compliance team. This is a 12 month contract with the potential to extend. The role: -...

  • Service and Operations Specialist

    4 weeks ago

    Melbourne, Australia Rusher Rogers Full time

    Attitude is Everything - Customer Service Specialist - Global Health Tech Co - Curious Mindset - Eager to Learn New Skills - Tech Savvy - Tech Savvy Expand your career horizons and bring your strong customer service skills to a role where you can build and develop a new career in a client support role for a Global Health tech company based in Melbourne's...

  • Client Service Officer

    1 month ago

    Melbourne, Australia IAS RECRUITMENT Full time

    Career progression in Financial Services - $70K - $80K (incl super) + bonus - Supportive team environment **About the company** Are you looking for a dynamic career opportunity in the financial industry? Do you aspire to become a Financial Adviser/Paraplanner in the long term? Our client is currently experiencing growth and seeking exceptional individuals...

  • Client Services Manager

    4 weeks ago

    Melbourne, Australia Charterhouse Full time

    Experience as a client services administrator looking to take the next step within a value based boutique accounting firm, offering a 9 day fortnight, CBD based. - **Client Services Manager | ASIC experience**: - **Boutique Financial Services Firm**: - **$80-90 + super + Bonus**: - **Supportive and growing culture**: - **9 day fortnight** **About the...

  • Client Service Representative

    4 weeks ago

    Melbourne, Australia RSM US LLP Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...

  • Customer Service Agent

    1 month ago

    Melbourne, Australia IPA Personnel Services Full time

    Our client who are industry association specialists experienced at organising exceptional Trade Shows, Exhibitions and Conferences on behalf of industry bodies are currently looking for a dynamic Customer Service Agent who has strong phone-based experience and excellent computer skills. We are looking for someone that is available to commit to a 3-4 week...

  • Client Services Assistant

    4 weeks ago

    Melbourne, Australia Boston Consulting Group Full time

    **WHAT YOU'LL DO**: Reporting to the local Operations Services Senior Manager, the Client Services Assistant will work effectively as part of the Client Services Team, to carry out a diverse range of office and administration tasks to ensure the seamless running of daily operations. Responsibilities will include coordinating office logistics, meeting room...

  • Senior Associate – Retail Client Service

    3 weeks ago

    Melbourne, Australia Challenger Limited Full time

    Senior Associate – Retail Client Service A role with no limits that requires you to be passionate about providing a consistent experience to your stakeholders – both internal and external.Take ownership of your responsibilities and contribute to the growth of our business.Where collaboration and process improvement are welcome and encouraged.The purpose...

  • Client Service Officer

    1 month ago

    Melbourne, Australia IAS RECRUITMENT Full time

    Career growth & development in Financial Planning - $70K - $80K (incl super) + bonus - Supportive team environment **About the company** Our client is a renowned Australian company providing superior products and services that support many Australians daily. Currently experiencing growth, this is an exciting time to join this organisation, which is looking...