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Client Services Officer
3 months ago
Location:
Melbourne - Victoria
WorkType:
Casual
-
Well known Government Organisation:
-
12-month contract with a view to extend:
Close to Melbourne CBD area
An exciting opportunity has become available for a
Client Services Officer (CSO) to join a well - known government organisation in the Business Development and Client Services team.
Ideally the CSO will have experience in a
client services environment, possess a
scientific tertiary qualification and strong
time management and
organisational skills.
Duties and Responsibilities:
- Under the direction of the Business Development Manager and Client Services Supervisor, assist with the operations of the Client Service (CS) team located in Melbourne and Sydney.
- Liaise with internal & external customers and stakeholders on technical aspects of company's services, including methodology, quantitation limits, sampling, transport, storage, documentation and regulatory requirements.
- Under limited supervision, assist in the monitoring of the Food and Customer Service shared inboxes and prepare quotations (up to moderately complex level).
- Act as nominated client contact for specified clients.
Ideally you will have:
- Minimum of a degree Tertiary Qualification in a science field.
- Demonstrated ability to consistently exhibit company values of being adaptable, accountable, innovate, inclusive, influential and strategic.
- Demonstrated customer service skills and experience (in a food or environmental laboratory would be beneficial but not mandatory), including exemplary oral and written communication, listening, time management, organisational and problemsolving skills.
- An understanding of and commitment to workplace diversity, workplace participation, safe working environment and access and equity principles _._
Please note that you must be an Australian Citizen to be considered for this opportunity
If you require further information, please contact Voula Triantafillou on
Reference Number:
VT-12
Profession:
Scientific
Date Posted: 11-Apr-2024
