Health Information Officer

3 weeks ago

Claremont, Australia Bethesda Hospital Full time

POSITION DESCRIPTION

Date January 2024
Position Title Health Information Officer
Division Finance
Reports to Manager, Health and Information

Mission, Vision and Values

Mission: To deliver the highest quality healthcare experience for patients.
Vision: To be the preferred choice of doctors, staff and patients, recognised for the provision of

high-quality surgical, palliative and mental health services.
Values: Bethesda Health Care is committed to the following values:
Teamwork - We create an environment of unity and togetherness.
Respect - We recognise and acknowledge the uniqueness and value of every individual.
Integrity - We demonstrate honesty and trust.
Compassion - We work to express God’s love through a caring expression of kindness,

tolerance and tenderness.
Excellence - We excel in all that we do so that we can promote our Mission.
Professionalism - We have pride in the high level of care and service we offer.

Staff are expected to demonstrate these values in the way they work, live the positive behaviours
described in the Bethesda Health Care Code of Conduct, and contribute to and promote the positive
working culture of the organisation.

Position Summary and Role Purpose

The Health Information Officer is responsible for the provision of a quality Health Information
Service, including the retrieval, preparation and maintenance of medical records.
The Health Information Officer provides a comprehensive administrative and clerical service to
patients, families and visitors. Maintains and processes department information in accordance
with BHC policies, procedures and health information system requirements.

Key Working Relationships

INTERNAL EXTERNAL
Manager, Health and Information Medical Record Offsite storage service

provider

Clinical Coders Pathology service providers

Clinical Nurse Managers

Department Managers

Patient Services Department

Teamwork, Respect, Integrity, Compassion, Excellence, Professionalism
- Health Information Officer _
- January 2024Key Responsibilities

Retrieves and compiles patient medical records.
Ensures the availability of medical records for patient care.
Liaises with internal and external stakeholders regarding patient medical records as required

and processes accordingly using health information systems.
Ensures the maintenance of patient confidentiality at all times.
Attends team meetings and participates in team activities as required.
Filing of Medical Records, including pathology
Culls appropriate medical records as required in accordance with relevant policies and

procedures, whilst maintaining internal archive register
Ad hoc projects as and when directed

Health, Safety and the Environment

Adhere to policies, procedures and standard operating procedures.
Report incidents, hazards and injuries.
Use personal protective equipment as required and directed.
Raise OSH issues with OSH representative/s and introduce change.
Promote a safe work environment by assessing the work environment and not misusing or

bypassing systems of equipment.
Support staff wellbeing.

Governance Quality and Risk

Record initiatives and issues in OneVault.
Abide by Bethesda Health Care’s Code of Conduct, Work Health and Safety legislation, _Equal _
- Opportunity Act _and _Disability Services Act_.
Complete mandatory training, participate in development reviews and support the

performance of others.

Partnering with the Consumer

Support the delivery of safe patient care and the consumer experience.
Acknowledge and involve patients with their care, respond to queries, provide assistance as

appropriate, encouraging the use of formal feedback systems.

Teamwork, Respect, Integrity, Compassion, Excellence, Professionalism 2
- Health Information Officer _
- January 2024Selection Criteria

Qualifications & Experience
Essential

Current Police Check issued within the last six (6) months.
Working knowledge of medical record department procedures and related practices
Accurate data processing/keyboard skills
Demonstrated organisational and time management skills including the ability to organise.

and prioritise workloads to meet timeframes.
Demonstrated effective interpersonal, verbal and written communication skills.
Intermediate Microsoft Office Suite of Products
Building and maintaining strong working relationships with all other Departments.
Experience with a hospital patient administration system (PAS)

Desirable
Sound understanding of current trends in Health Information Management.
Working understanding of Diagnostic Related Groups (DRG) case payment systems and

related concepts.
Patient database management.
Worked in a Private Hospital.
Experience with the Master Care PAS
Experience with Medical records scanning solutions.

Acceptance of Position Description

Employee Date

Teamwork, Respect, Integrity, Compassion, Excellence, Professionalism 3

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