Health Information Manager

3 weeks ago


Claremont, Australia Bethesda Hospital Full time

POSITION DESCRIPTION

Date June 2024
Position Title Manager, Health Information
Division Finance & Support Services
Reports to Executive Manager, Finance & Support Services

Mission, Vision and Values

Mission: To deliver the highest quality healthcare experience for patients.
Vision: To be the preferred choice of doctors, staff and patients, recognised for the provision of

high-quality surgical, palliative and mental health services.
Values: Bethesda Health Care is committed to the following values:
Teamwork - We create an environment of unity and togetherness.
Respect - We recognise and acknowledge the uniqueness and value of every

individual.
Integrity - We demonstrate honesty and trust.
Compassion - We work to express God’s love through a caring expression of kindness,

tolerance and tenderness.
Excellence - We excel in all that we do so that we can promote our Mission.
Professionalism - We have pride in the high level of care and service we offer.

Staff are expected to demonstrate these values in the way they work, live the positive behaviours
described in the Bethesda Health Care Code of Conduct, and contribute to and promote the positive
working culture of the organisation.

Position Summary and Role Purpose

The Manager, Health and Information (HIM) leads the hospital’s health information service to
ensure all health information requirements and optimal outcomes are attained.
The HIM is committed to ensuring the confidentiality and privacy of patient information in
alignment with governing regulatory requirements.
The HIM is also responsible for ensuring the hospital complies with documentation requirements
and the submission of regular hospital reports to relevant stakeholders.

Key Working Relationships

INTERNAL EXTERNAL
Chief Executive Officer Department of Health WA

Executive Team Contractors

Clinical Nurse and Department Managers Medical Practitioners

Medical Records Team ACHS

All staff Information system providers

External licensing and reporting bodies

Teamwork, Respect, Integrity, Compassion, Excellence, Professionalism
- Medical Records _
- June 2024Key Responsibilities

Provide leadership, mentoring, and management to the medical records department team
Ensure the hospital is aligned to all relevant current health information standards and

legislation, including privacy, retention and destruction of records, digitisation of patient
information, data integrity, clinical coding, clinical documentation, statutory reporting, forms
design, WHS, industrial relations, accreditation standards, global best practice and internal
Bethesda policies

Providing leadership in the effective management of resources, workloads and metrics
regarding revenue cycle management.

Chairing the Forms Committee
Consulting with the Executive on health information issues and proposals
Development and management of KPIs relevant to clinical coding and health information
Education of managers and staff in relation to privacy rules and obligations, data standards,

medical record standards - digital and paper and other relevant health information issues
Liaison with health funds on coding, Diagnosis-related Group (DRG), Length of Stay (LOS) and

other patient data issues, including contract audits
Monthly reports for the Quality & Risk Department
Regular internal audits of doctor documentation
Liaison with medical staff on documentation issues
Liaison with clinical, allied health and other staff on health information issues
Keeping up to date with health information developments and global best practice
Ad hoc projects as and when request

Health, Safety and the Environment

Adhere to policies, procedures and standard operating procedures.
Report incidents, hazards and injuries.
Use personal protective equipment as required and directed.
Raise WHS issues with WHS representative/s and introduce change.
Promote a safe work environment by assessing the work environment and not misusing or

bypassing systems of equipment.
Support staff well-being.
Lead and role model WHS issues through support of reporting staff participation and

resolution of WHS issues.

Governance Quality and Risk

Record initiatives and issues in OneVault.
Abide by Bethesda Health Care’s Code of Conduct, Work Health and Safety legislation, _Equal _
- Opportunity Act _and _Disability Services Act_.
Complete mandatory training, participate in development reviews and support the

performance of others.
Read and abide by the safety and quality responsibilities relevant to your role as outlined in

the Clinical Governance Policy/Framework.

Teamwork, Respect, Integrity, Compassion, Excellence, Professionalism 2
- Medical Records _
- June 2024Partnering with the Consumer

Acknowledging and involving patients with their care, responding to clinical and non-clinical
queries, assisting as appropriate, and encouraging the use of formal feedback systems.

Selection Criteria

**Qualifications**:
Essential

Current Police Check issued within the la



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