Customer Service Representative
2 weeks ago
**About the Role**
An opportunity has become available for a results-driven and motivated individual looking to step into the world of sales. Reporting to the NSW Service Manager, this role is a service sales position who will be responsible for the sale of contract maintenance programs for material handling equipment
will be trained to become sales professionals and responsible for delivering exceptional professionalism**,** customer service and administration support to the Sydney Service Department.
A comprehensive induction program, including on the job training and mentoring by Managers and other successful team members will be provided.
**Requirements**:
**Responsibilities & Duties**
- Ensure the customer’s needs are satisfied whilst ensuring Crowns demands are met.
- Customer site visits on a regular basis to improve & promote Crowns products available.
- Ensure all requested quotes are delivered in a prompt and professional manner.
- Pursue new business and develop key existing accounts within the customer base.
- Analyse opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business.
- Develop service sales strategies, proposals, and forecasts using local and market research.
- Prepare quotations, cost reports, performance reports and customer correspondence.
- Develop plan to maximize time with customers to seek new business and enhance customer retention by monitoring customer satisfaction.
- Utilize online resources to maintain accurate records of cold calls, customer files, and sales activity information.
- Discuss weekly activities with management
**Skills & Experience**
To be successful in this role you will have an enthusiastic can-do attitude, a high-energy approach, fast learning skills and motivation to succeed. You will also need superior organisational skills and sales experience is highly desired.
**Benefits**
**What sets us apart?**
Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.
As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:
- A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
- Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
- Corporate Rates for Private Health Insurance.
- An inclusive working environment.
- An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.
**The Company**
Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.
-
Customer Service Representative
2 weeks ago
Smithfield, New South Wales, Australia Randstad Full time**About Our Client**Our client is a leading provider of industrial and electronic solutions, renowned for their high-quality products and exceptional customer service. As they continue to grow, they're seeking three skilled Customer Service Representatives to join their dynamic team.**About the Role**As a Customer Service Representative, you'll be the face...
-
Customer Service Representative
3 days ago
Smithfield, New South Wales, Australia Crown Equipment Full time{"title": "Customer Experience Representative", "description": "About the RoleCrown Equipment is seeking a highly organized and motivated individual to support the Sales Operations team. As a Customer Experience Representative, you will be responsible for assisting customers with their sales and rental enquiries, and passing that information on to our Sales...
-
Customer Service Representative
3 days ago
Smithfield, New South Wales, Australia Crown Equipment Full time{"title": "Customer Experience Representative", "description": "About the RoleCrown Equipment is seeking a highly organized and motivated individual to support the Sales Operations team. As a Customer Experience Representative, you will be responsible for assisting customers with their sales and rental enquiries, and passing that information on to our Sales...
-
Customer Service Representative
4 weeks ago
Smithfield, Australia Randstad Full timeYour new company: Our client, a global leader in electrical manufacturing, is on an exciting growth journey. With a reputation for top-notch products and lightning-fast turnaround times, they’re looking for a enthusiastic Customer Service Representative to become their next star in their high-performing team based in the heart of Smithfield.Your new role:...
-
Customer Service Representative
1 month ago
Smithfield, Australia Randstad Australia Full timeYour new company: Our client, a global leader in electrical manufacturing, is on an exciting growth journey. With a reputation for top-notch products and lightning-fast turnaround times, theyâre looking for a enthusiastic Customer Service Representative to become their next star in their high-performing team based in the heart of Smithfield.Your new...
-
Customer Service Representative
5 days ago
Smithfield, New South Wales, Australia People2People Full timeAbout the RoleWe are seeking a highly motivated and experienced individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, managing inventory, and coordinating service and spare parts.Key ResponsibilitiesManage and maintain accurate inventory levelsCoordinate...
-
Customer Service Representative
2 weeks ago
Smithfield, New South Wales, Australia People2People Full timeJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Representative. This role will involve providing exceptional customer service, coordinating service and spare parts, and working closely with our team to ensure customer satisfaction.Key ResponsibilitiesProvide exceptional customer service through...
-
Customer Service Representative
3 days ago
Smithfield, New South Wales, Australia People2People Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Representative to join our team in Smithfield. As a key member of our service team, you will be responsible for providing exceptional customer service, managing inventory, and coordinating service and repair work.Key ResponsibilitiesManage inventory levels and ensure accurate...
-
Customer Service Representative
5 days ago
Smithfield, Australia Randstad Australia Full timeyour new company: Our client is a superstar in the world of industrial and electronic solutions, known for high quality products and lightning-fast service. As they continue to grow, theyâre on the hunt for three enthusiastic Customer Service Representatives to jump aboard their dynamic team in Smithfield.your new job: Step into a role where no two days...
-
Customer Service Representative
2 months ago
Smithfield, Australia Randstad Full timeYour New Company:Our client is a market leader in the production and distribution of industrial and electronic solutions and are renowned by top clients for their high quality products and fast turnaround times. Due to an exciting period of rapid growth, our client is looking for a Customer Service Representatives with hands-on technical experience to join...
-
Customer Service and Sales Representative
2 weeks ago
Smithfield, New South Wales, Australia Beacon Lighting Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative at our Munno Para store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customers, ensuring a positive and engaging experience.Promote and expand our Trade Loyalty Program and Trade...
-
Customer Service and Sales Representative
4 days ago
Smithfield, New South Wales, Australia Beacon Lighting Full time{"title": "Customer Service and Sales Role", "content": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative at our Munno Para store.As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting and expanding our...
-
Customer Service and Sales Representative
2 weeks ago
Smithfield, New South Wales, Australia Beacon Lighting Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative at our Munno Para store.As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting and expanding our Trade Loyalty Program and Trade accounts, and developing...
-
Customer Experience Representative
6 days ago
Smithfield, Australia Crown Equipment Full timeDue to an internal move, we are currently seeking a Customer Experience Representative to join our team. In this role, we are looking for highly organised and motivated individual ready to contribute to the support of the Sales Operations of the business. You will do this by assisting our Customers with their sales and rental enquiries and passing that...
-
Customer Service Representative
4 months ago
Smithfield, Australia GPC Asia Pacific Full time**Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...
-
Customer Service Representative
3 months ago
Smithfield, Australia GPC Asia Pacific Full time**Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...
-
Customer Service Representative
2 weeks ago
Smithfield, New South Wales, Australia Crown Equipment Full timeAbout the RoleCrown Equipment is seeking a highly skilled Customer Service Operator to join our team. As a key member of our service operations team, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Manage customer inquiries and provide accurate information about products and services.Process...
-
Customer Service Representative
2 weeks ago
Smithfield, New South Wales, Australia Crown Equipment Full timeAbout the RoleCrown Equipment is seeking a highly skilled Customer Service Operator to join our team. As a key member of our customer support team, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Manage customer inquiries and provide accurate information about products and services.Process...
-
Customer Service Representative
4 months ago
Smithfield, Australia Veritas Recruitment Pty Ltd Full time**Work Type**: - Temporary - Full Time**Work Mode**: **Industry**: - Manufacturing & Production**Location**: - Smithfield - New South Wales**Salary**: $35.00 - $35.00 Hourly **Reference**: - BH-25989**The Company** Working with this well-known, brand name Australian organisation, you will be responsible for providing comprehensive assistance to key...
-
Customer Service Representative
4 days ago
Smithfield, New South Wales, Australia Crown Equipment Full timeAbout the RoleCrown Equipment is seeking a highly skilled Customer Service Operator to join our team. As a key member of our support team, you will play a crucial role in delivering exceptional customer service and support.Key Responsibilities:Manage customer inquiries and provide accurate product information.Process customer orders and service requests in a...
