State Manager

3 months ago

Melbourne, Australia Hostplus Full time

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**Job no**: 3YMKB

**Category**: Client Relationships

**How will you make an impact?**

Are you passionate about making a positive impact to our members dignified retirement?

Lead our state-based client-facing team by fostering strong relationships and driving innovative solutions.

**The opportunity**

At Hostplus, we are dedicated to providing exceptional service to our members and employers. We are seeking a dynamic and experienced State Manager to lead our state-based client facing team. This role is pivotal in conserving our existing employer/member base while identifying and generating new business opportunities.

**Some Key Responsibilities**:

- Management and leadership of state-based account management team including supervision of their duties and responsibilities.
- Role model the client service frameworks by providing clear direction and clarity around expectations to your state based account management team
- Leadership and motivation of the state-based account management team to achieve state targets and objectives.
- Ongoing training, development and coaching of staff to meet all sales and service requirements of employers/members
- Ensuring team are compliant with the mandatory accreditation requirements of RG146
- Retention and growth of the state’s employer/member portfolio through various servicing and engagement activities
- Lead and drive growth initiatives to achieve state-based growth objectives
- Develop and maintain deep relationships with key stakeholders and business partners of Hostplus, including attendance at industry and partner events, conferences and awards programs, as required by the Regional or Executive Manager, Client Relationships and New Business.
- Support the state-based account management team in the development and execution of individual business plans.

**About you**
- Proven track record of leadership and account management within the superannuation industry or financial services sector
- Experience in motivating, leading, coaching and managing a high performing Account Management team
- Proven ability to develop and implement successful account management and sales strategies, including the development and growth of strong B2B relationships
- Knowledge of the industrial relations environment and superannuation issues (eg. State/Federal Awards and EBAs)
- Relevant tertiary qualifications (Desirable)
- RG 146 compliant

**What can we offer you?**

Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:

- Hybrid and flexible work environment
- 15% superannuation
- Additional paid leave over Christmas and New Year
- Additional 5 days paid “flex leave”, so that you can take time out when you need it
- 18 weeks paid parental leave
- 3 days community service leave
- 4 weeks paid gender affirmation leave
- Access to long service leave at 5 years
- Access to subsidised financial advice
- Dedicated per person development budget to support your growth

Just to name a few

**About us**

At Hostplus, we passionately provide our over 1.8 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

**Our commitment to diversity and inclusion**

We are passionate about creating an inclusive workplace that promotes and values diversity. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our members, and the communities we operate in.

**How do I apply?

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