HR Shared Services Specialist

5 months ago


Ashfield, Australia SSI Full time

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

Do you want to work with a leading purpose driven, community-based organisation?
SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.
About the Role
As Shared Services Specialist you will take ownership of managing SSI/Access employee life cycle (hire to retire) process, initiate common HR transactions in SSI/Access core HCM and other employee-related systems and ensuring data integrity.
You will partner with other internal functions such as P&C BP, Talent, L&D and Payroll to ensure accurate, prompt, and consistent resolution or redistribution by following established channels and exceeding expectations of a positive employee experience. Work together with Shared Services team to support Shared Services Lead to implement a cloud-based core HCM and service delivery solutions.
Skills, Experience and Qualifications
- Tertiary Qualifications in Human Resources, Business, or a related discipline will be highly regarded
- Demonstrated experience in the ability to provide advice on Awards, policies and procedures to staff and management.
- Excellent customer service skills
- HR System administration with attention to detail
- Be highly organised and able to prioritise work
- Experience with Ceridian Dayforce (or other advanced HR systems) will be highly regarded
- Competence with Microsoft Office Products (particularly in Excel Advance/Intermediate)

About Us
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
- Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process
At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check and or other checks as a condition of employment.
To Apply
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.
SSI is also a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.
Aboriginal and Torres Strait Islander viewers are warned that the following video may contain images and footage of deceased persons - viewer discretion is advised.


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