Community Engagement Specialist

3 weeks ago

Ashfield, Australia Access Community Services Full time

About the Role

We are seeking a highly skilled Community Engagement Specialist to join our team at Settlement Services International (SSI Group). This role will be responsible for driving impactful engagement across our network of member organisations, enhancing and elevating their roles within SSI.

Key Responsibilities

  • Provide relationship management to SSI Members and agreed community sector stakeholders
  • Build trusted relationships with stakeholders to position SSI for the future
  • Work with SSI's Government Relations team and the Policy team to develop joint government relations and advocacy opportunities between SSI and its members
  • Engage in events and networking opportunities to raise awareness of the overarching goals and objectives of the SSI Group
  • Capacity Building, Public Relations & Event support
  • Support communications with SSI's members, including project updates, membership queries, and networking sessions
  • Implement the member strategy, including coordination of professional development initiatives and work with relevant teams to ensure timely delivery of activities
  • Develop, plan, and deliver member-focused activities, including education workshops, webinars, events, conferences, and social functions
  • Work with SSI's Internal Communications Specialist to raise the profile of SSI's members, their purpose, origin, and their role in the formation of SSI
  • Managing Member relations meetings and coordinating and managing member meetings to ensure appropriate governance

Requirements

  • A background in marketing communication and content development
  • Ability to identify emerging issues, opportunities, and show initiative
  • High-level interpersonal skills
  • Ability to set priorities, plan work programs, meet deadlines, and manage time effectively
  • Good problem-solving skills
  • Effective organisational and planning skills
  • Excellent written and verbal communication skills
  • Strong customer service orientation
  • Team player with a willingness to work autonomously

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. We take an integrated approach to how everyone can thrive within the community and the wider Australian society, supporting children, young people, and families; people living with disability; and asylum seekers, refugees, and migrants.

About Our Benefits

  • Salary packaging options to receive up to $15,900 of your salary tax-free, meaning more take-home pay
  • Industry-leading flexible working arrangements, including 9-day fortnight
  • Access to in-house training and learning opportunities for professional development and growth
  • Access to our in-house wellbeing programs

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