Community Engagement Specialist

2 months ago

Ashfield, Australia Access Community Services Full time
{"About the Role": "We are seeking a highly skilled Community Engagement Specialist to join our team at Settlement Services International (SSI Group). As a key member of our Advocacy, Research and Communications team, you will play a critical role in driving impactful engagement across our network of member organisations.

Your primary responsibility will be to build and maintain relationships with our members, stakeholders, and other key partners. You will work closely with our Government Relations team and Policy team to develop joint government relations and advocacy opportunities between SSI and its members.

In addition, you will engage in events and networking opportunities to raise awareness of our overarching goals and objectives. You will also support communications with our members, including project updates, membership queries, and networking sessions.

Key responsibilities include:

* Providing relationship management to SSI Members and agreed community sector stakeholders
* Building trusted relationships with stakeholders to position SSI for the future
* Working with SSI's Government Relations team and the Policy team to develop joint government relations and advocacy opportunities between SSI and its members
* Engaging in events and networking opportunities, including but not limited to the sector in which we all work, to raise awareness of the overarching goals and objectives of the SSI Group
* Capacity Building, Public Relations & Event support
* Supporting communications with SSI's members, including project updates, membership queries, and networking sessions
* Implementing the member strategy, including coordination of professional development initiatives such as media skills training, government relations skills training and social and PR skills training
* Developing, planning and delivering member-focused activities, including education workshops, webinars, events, conferences and social functions
* Working with SSI's Internal Communications Specialist to raise the profile of SSI's members, their purpose, origin and their role in the formation of SSI
* Managing Member relations meetings
* Coordinating and managing member meetings to ensure appropriate governance with all documentation being accurate and distributed appropriately
* Assisting with administration where required, including reporting and distribution lists
* Attending meetings and functions as delegated

Essential Criteria:

* A background in marketing communication and content development
* Ability to identify emerging issues, opportunities, to show initiative
* High level interpersonal skills
* Ability to set priorities, plan work programs, meet deadlines and manage time effectively
* Good problem-solving skills
* Effective organisational and planning skills
* Excellent written and verbal communication skills
* Strong customer service orientation
* Team player with a willingness to work autonomously

About Us:

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits:

* Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
* Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
* Access to in-house training and learning opportunities for professional development and growth.
* Access to our inhouse wellbeing programs

About our Recruitment Process:

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

To Apply:

We look forward to receiving your resume and cover letter, explaining your suitability for this role. Applications without a cover letter will not be considered. SSI expects all applicants who can be safely vaccinated for COVID-19, to be so. This is a pre-condition to ongoing employment.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.

Should you require adjustments please email us at or call Dolly on

Aboriginal and Torres Strait Islander viewers are warned that the following video may contain images and footage of deceased persons, viewer discretion advised
"}

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