Quality and System Improvement Officer

3 weeks ago

Canberra, Australia ACT Government Full time

**Quality and System Improvement Officer**
**Full-time Temporary with a Possibility of Permanency**:
**Closes: 23 February 2023**:
**Classification**: Administrative Services Officer Class 4
**Salary**: $76,255 - $82,566 plus superannuation
**Position No**: 20698 - 028S1
**Directorate**: Canberra Health Services
**Advertised (Gazettal date)**: 13 February 2023

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.

**Our** **Vision**: creating exceptional health care together

**Our** **Role**: to be a health service that is trusted by our community

**Our Values**: Reliable, Progressive, Respectful and Kind

**POSITION OVERVIEW**

Enthusiastic, organised and administration extraordinaire - stop here - we have the job for you Join Team CHS in the role of Quality and System improvement Officer.

CHS has many benefits which include:

- Competitive pay rates and excellent working conditions.
- Salary packaging with full fringe benefits tax concessions.
- Reimbursement for relocation expenses.
- Flexible working, purchased leave, attractive superannuation.
- Free parking
- Employee Assistance program for staff and members of immediate family
- We take the health and wellbeing of our team members very seriously. We provide a range of services to help our staff. We are a breastfeeding friendly workplace and hold Silver Status as a Healthier Workplace

Visit the Enterprise Agreements page for more information on rates of pay, allowances and leave

The People and Culture (P&C) Division is responsible for providing strategic leadership, advice and operational implementation of human resource strategies relating to a diverse range of human resource and industrial relations functions across CHS. Working closely with CHS Divisions, the P&C portfolio delivers strategically aligned workforce solutions in areas including people, policy and strategies, change management, human resource management, Work Health and Safety, organisational development, diversity and inclusion, general clinical and leadership training, workforce planning, industrial and employee relations, pay and benefits, rewards and recruitment.

Working closely with CHS Divisions, the People and Culture portfolio delivers strategically aligned workforce solutions in areas including people policy and strategies, change management, human resource management, organisational development, diversity and inclusion, general clinical and leadership training, workforce planning, industrial and employee relations, pay and benefits, rewards and recruitment.

The Division also plans, designs, communicates and monitors CHS Workforce Strategy with a focus on building organisation and change management capability, and providing workforce data to support strategic decision-making to enable CHS to deliver on its strategic agenda.

The Quality and System Improvement Officer will be responsible to ensure that the current onboarding and e-recruitment systems are maintained and updated as required. This will include the recruitment activity generated through the Canberra Hospital Expansion - Critical Services Building (CSB) project.

The CSB is the largest healthcare infrastructure project undertaken in the Territory’s history and it represents the largest clinical and operational change program to ever be implemented by CHS. The CSB is designed to provide state-of-the-art facilities for medical practice and will incorporate the latest advances in technology and contemporary hospital design - enabling a patient-centred model of care that will maximise safety, health outcomes, operational efficiency, engineering services.

The position will also be responsible for reporting and auditing compliance in relation to recruitment actions.

**ABOUT YOU**

**Behavioural Capabilities**
- Strong organisational skills with a high degree of drive to deliver successful outcomes to your stakeholders
- Adaptability and flexibility to accommodate changing demands and provide responsive services to meet clients’ needs

**Position Requirements / Qualifications**

Mandatory
- CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.

Desirable
- Relevant experience in analysis of data to achieve outcomes
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Fulfil th

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