Assistant Director Business Improvement and Quality

2 weeks ago

Canberra, Australia NDIS Quality and Safeguards Commission Full time

NDIS Quality and Safeguards Commission 1

**EL1 Assistant Director, Business Improvement and Quality**

**About the NDIS Quality and Safeguards Commission**
The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent

agency established on 1 July 2018 to improve the quality and safety of NDIS supports and

services. The Commission is the dedicated national regulator of NDIS service providers in

Australia and a non-corporate entity under the_ Public Governance, Performance and _
- Accountability Act 2013._

**Job Reference**

**Number**
145_08/23

**Number of**

**vacancies**
1

**Position Title**

Assistant Director,

Business Improvement

and Quality

**Division**

Regulatory Operations Division

**Classification **Executive Level 1 **Branch** Office of the Deputy Commissioner

**Status **Ongoing **Section** Business Improvement and Quality

**Salary range **$111,445 - 126,503 **Location**

Adelaide, SA; Brisbane, QLD;
Canberra, ACT; Darwin, NT; Hobart,

TAS; Melbourne, VIC; Parramatta &
Penrith, NSW; Perth, WA

**Contact person **Lauren Keith
**Job title of**

**contact person**

Director Business Improvement and

Quality

**Contact person**

**phone number**
0439 231 743

**Contact**

**open**

Tuesday 15 August

2023 12:00 PM

**Date**

**close**

Tuesday 29 August 2023 11:30 PM

NDIS Quality and Safeguards Commission 2

**The NDIS Commission’s core legislative functions are to**:
uphold the rights of, and promote the health, safety and wellbeing of, people with

disability receiving supports or services, including those received under the

National Disability Insurance Scheme

develop a nationally consistent approach to managing quality and safeguards for

people with disability receiving supports or services, including those received under

the National Disability Insurance Scheme

promote the provision of advice, information, education and training to NDIS

providers and people with disability

secure compliance with relevant legislation through effective compliance and

enforcement arrangements, including through the monitoring and investigation

functions conferred on the Commissioner by legislation

promote continuous improvement amongst NDIS providers and the delivery of

progressively higher standards of supports and services to people with disability

develop and oversee the broad policy design for a nationally consistent framework

relating to the screening of workers involved in the provision of supports and

services to people with disability

provide advice or recommendations to the National Disability Insurance Agency

(NDIA) and its Board in relation to the performance of the Agency’s functions

engage in, promote and coordinate the sharing of information to achieve the

objects of the relevant legislation, and

provide NDIS market oversight, including:
i. by monitoring changes in the NDIS market which may indicate emerging

risk; and

ii. By monitoring and mitigating the risks of unplanned service withdrawal.

The NDIS Commission is a disability friendly organisation that offers interesting and

Commission.

**An exciting new role awaits**
The NDIS Commission is undergoing a period of exciting transformation. If you are forward
thinking, self-motivated, resilient, and adept at building relationships in a complex and fast
paced environment, we welcome you to explore the NDIS Commission as your next
challenge.

**Regulatory Operations**
The Regulatory Operations Division oversees regulatory and compliance operations,

including incident response, compliance monitoring and investigations. It is responsible for

the approval of providers, suitability assessments and manages the national Worker

Screening database. It uses a range of compliance and enforcement tools to support

quality services and safeguarding of participants. It manages key stakeholder interactions

with other regulators, enforcement and government agencies. It contributes to the

development of regulatory practice and policy, strategic initiatives, and regulatory

campaigns. The Division has three key branches and a small office supporting the Deputy

Commissioner:
NDIS Quality and Safeguards Commission 3

Market Operations

Regulatory Campaigns and Projects

Compliance and Enforcement

Office of the Deputy Commissioner.

**Business Improvement and Quality Team**
The Business Improvement and Quality Team sits within the Office of the Deputy

Commissioner and is responsible for:
supporting transformation and business improvement projects and initiatives
within the Regulatory Operations Division or related changes in other NDIS
Commission Divisions.

governing the use of a single and universal approach that measures, assesses and
improves the quality of work within the Regulatory Operations Division against
current and future expectations.

governing the Regulatory Operations Division business planning process and
supporting ongoing Regulatory Operations Division business planning activities.

**K

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