Policy Officer

3 days ago

Canberra, Australia NDIS Quality and Safeguards Commission Full time

NDIS Quality and Safeguards Commission 1

**APS 4 - Policy Officer**

**Job Reference Number **084_03/24

**Position Title** Policy Officer

**Classification **APS 4

**Status **Full-Time, Ongoing

**Salary Range **$74,357-$79,924

**Number of Vacancies **Multiple

**Division** Regulatory Operations

**Branch **Regulatory Campaigns and Projects

**Section** Operational Policy, Practice and Provider Relations

**Location **Capital cities

**Contact Person **Bianca Pitts

**Contact Phone Number **03 9473 5280

**Date Applications Open **07/03/2024

**Date Application Close **21/03/2024

**Do you want to make a real contribution to improving the safety and quality of**
**disability services in Australia?**
Whether you are a regulatory professional looking to use your knowledge and experience to
support regulatory actions, have a passion for developing policy to support operational teams, or
are interested in ensuring compliance within the NDIS sector, the NDIS Quality and Safeguards
Commission (the NDIS Commission) has a role for you.

**Who we are?**
The NDIS Commission is an independent agency established to improve the quality and safety of
NDIS supports and services.

We are working with NDIS participants, service providers, workers and the community to so
participants can access services and supports that promote choice, control and dignity.

NDIS Quality and Safeguards Commission 2

**What we do?**
The NDIS Commission is the national regulatory authority responsible for upholding the rights of
people with disability accessing the National Disability Insurance Scheme (NDIS). We make sure
the supports and services participants use to live the life they want, are safe and offered to the
highest possible quality.

The NDIS Commission regulates NDIS providers and monitors compliance with the
NDIS Code of Conduct and NDIS Practice Standards by assessing incidents that occur in the
provision of NDIS services, conducting investigations and undertaking compliance and
enforcement actions.

The NDIS Commission collaborates with state and territory governments, the National Disability
Insurance Agency and other Commonwealth regulatory bodies, such as the Australian
Competition and Consumer Commission, to share information and improve the quality and safety
of NDIS services.

**Our people and culture**
The NDIS Commission offers a flexible, safe and inclusive workplace with competitive
employment conditions.

A career at the NDIS Commission offers:

- a respectful, inclusive and safe workplace where you are supported to perform at your

best
- opportunities to join staff-led employee diversity and inclusion networks, including

Disability and Carers, First Nations, LGBTQIA+, Cultural and Linguistically Diverse (CALD)
and Young Professionals
- attractive remuneration package including 15.4% employer superannuation

contributions
- Offices in every capital city with support for part time work and working from home or

remotely
- exciting and fulfilling work contributing to improving the lives of people with disability
- the opportunity to work with visionary and experienced leaders who encourage and

support you to achieve your career ambitions.

NDIS Quality and Safeguards Commission 3

**The Opportunity**
The NDIS Commission’s Regulatory Operations Division is seeking highly motivated and talented
problem solvers to contribute to policy projects that impact the regulatory actions of the NDIS
Commission. This is a unique and exciting opportunity to contribute to regulatory actions that will
ultimately improve the quality and safety of NDIS services and have a positive impact on the lives
of NDIS participants across Australia. You will be part of a dynamic and supportive tem that
develops and implements cutting-edge problem-solving methodologies to tackle complex
Practice and Provider Relations Team within the Regulatory Operations Division.

**The Regulatory Operations Division**
The Regulatory Operations Division oversees regulatory and compliance operations, including
incident response, compliance monitoring and investigations. It is responsible for the approval of
providers, suitability assessments and manages the national Worker Screening database. It uses a
range of compliance and enforcement tools to support quality services and safeguarding of
participants. It manages key stakeholder interactions with other regulators, enforcement and
government agencies. It contributes to the development of regulatory practice and policy,
strategic initiatives, and regulatory campaigns.

**Operational Policy, Practice & Provider Relations Team**
The Operational Policy, Practice & Provider Relations team forms an integral part of the
Regulatory Operations Division. The Team is one of the operational policy teams in the Commission
who is responsible for developing, maintaining and supporting the implementation of operational
policies, procedures and supporting resources, uplifting regulatory officer capability, coordinating
an

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