Assistant Director Business Improvement and Quality
1 week ago
EL1 Assistant Director, Business Improvement and Quality
About the NDIS Quality and Safeguards Commission
The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent
agency established on 1 July 2018 to improve the quality and safety of NDIS supports and
services. The Commission is the dedicated national regulator of NDIS service providers in
Australia and a non-corporate entity under the_ Public Governance, Performance and _
- Accountability Act 2013._
Job Reference
Number
145_08/23
Number of
vacancies
1
Position Title
Assistant Director,
Business Improvement
and Quality
Division
Regulatory Operations Division
Classification Executive Level 1
Branch Office of the Deputy Commissioner
Status Ongoing
Section Business Improvement and Quality
Salary range $111, ,503
Location
Adelaide, SA; Brisbane, QLD;
Canberra, ACT; Darwin, NT; Hobart,
TAS; Melbourne, VIC; Parramatta &
Penrith, NSW; Perth, WA
Contact person Lauren Keith
Job title of
contact person
Director Business Improvement and
Quality
Contact person
phone number
Contact
open
Tuesday 15 August
2023 12:00 PM
Date
close
Tuesday 29 August :30 PM
NDIS Quality and Safeguards Commission 2
The NDIS Commission's core legislative functions are to:
uphold the rights of, and promote the health, safety and wellbeing of, people with
disability receiving supports or services, including those received under the
National Disability Insurance Scheme
develop a nationally consistent approach to managing quality and safeguards for
people with disability receiving supports or services, including those received under
the National Disability Insurance Scheme
promote the provision of advice, information, education and training to NDIS
providers and people with disability
secure compliance with relevant legislation through effective compliance and
enforcement arrangements, including through the monitoring and investigation
functions conferred on the Commissioner by legislation
promote continuous improvement amongst NDIS providers and the delivery of
progressively higher standards of supports and services to people with disability
develop and oversee the broad policy design for a nationally consistent framework
relating to the screening of workers involved in the provision of supports and
services to people with disability
provide advice or recommendations to the National Disability Insurance Agency
(NDIA) and its Board in relation to the performance of the Agency's functions
engage in, promote and coordinate the sharing of information to achieve the
objects of the relevant legislation, and
provide NDIS market oversight, including:
i. by monitoring changes in the NDIS market which may indicate emerging
risk; and
ii. By monitoring and mitigating the risks of unplanned service withdrawal.
The NDIS Commission is a disability friendly organisation that offers interesting and
Commission.
An exciting new role awaits
The NDIS Commission is undergoing a period of exciting transformation. If you are forward
thinking, self-motivated, resilient, and adept at building relationships in a complex and fast
paced environment, we welcome you to explore the NDIS Commission as your next
challenge.
Regulatory Operations
The Regulatory Operations Division oversees regulatory and compliance operations,
including incident response, compliance monitoring and investigations. It is responsible for
the approval of providers, suitability assessments and manages the national Worker
Screening database. It uses a range of compliance and enforcement tools to support
quality services and safeguarding of participants. It manages key stakeholder interactions
with other regulators, enforcement and government agencies. It contributes to the
development of regulatory practice and policy, strategic initiatives, and regulatory
campaigns. The Division has three key branches and a small office supporting the Deputy
Commissioner:
NDIS Quality and Safeguards Commission 3
Market Operations
Regulatory Campaigns and Projects
Compliance and Enforcement
Office of the Deputy Commissioner.
Business Improvement and Quality Team
The Business Improvement and Quality Team sits within the Office of the Deputy
Commissioner and is responsible for:
supporting transformation and business improvement projects and initiatives
within the Regulatory Operations Division or related changes in other NDIS
Commission Divisions.
governing the use of a single and universal approach that measures, assesses and
improves the quality of work within the Regulatory Operations Division against
current and future expectations.
governing the Regulatory Operations Division business planning process and
supporting ongoing Regulatory Operations Division business planning activities.
**K
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