Branch Administrator

4 months ago

Newcastle, Australia National Pump & Energy Full time

We are seeking an experienced Administrator to join the Beresfield team. This role suits an ambitious and adaptable individual with a high-level of administrative skills.

**About National Pump & Energy**:
We provide the benefits you expect from a leading national company, but what makes us different?

**Rewarding Work -** Being leaders in our industry, we offer a diverse fast-paced work environment

**Our Culture -** We offer the career opportunities of a large company with the tight knit family feel of a smaller team

**Loyalty - **We want to see you reach your potential and we would like to help you get there

**About Us**:
National Pump & Energy (NPE) are proud to be leaders in the provision of pump, power and water treatment solutions. As an industry leader our reputation has been built on products and services delivered by people who are passionate about quality, reliability, and attentiveness.

**About the role**:
**Position Description**:
**Key Accountabilities**:
**Key Responsibilities**:

- Manage the branch reception area and perform the associated administrative tasks as required
- Provide friendly and professional service as the first point of contact for branch visitors, phone calls and general enquiries
- Maintain a clean and safe reception and office area
- Timely collation and processing of all branch documentation including timesheets, Take 5, pre-starts, job sheets
- Timely co-ordination, validation and processing of purchase orders, client & supplier invoicing and site access requirements
- Maintain branch compliance and training records
- Maintain branch personnel roster in co-ordination with Workshop supervisor, Project Manager and Branch Manager
- Organise all travel and accommodation bookings for relevant branch personnel
- Assist with booking of branch personnel training and medical requirements
- Provide support to the Rental Coordinator and/or Service Administrator roles in line with operational requirements or providing coverage for when the employee is on leave
- Delivering exceptional customer service and championing the NPE brand
- Other duties as directed by your Supervisor

**Skills/ Selection Criteria (qualifications & experience)**:
**Essential**:

- Current Driver’s Licence
- High level of accuracy and attention to detail
- Exceptional organisation and planning skills with strong adherence to deadlines
- Patient, flexible and adaptable to changing and challenging circumstances
- Great problem-solving and the ability to work well under pressure
- Excellent verbal and written communication skills
- Able to work unsupervised or with limited direction
- A high level of discretion and professionalism to act with integrity and always maintain confidentiality
- Microsoft Office Suite skills

**Desirable**:

- Experience in Rental, Mining or Construction Industries (or similar)
- Certificate III Business Administration (or similar)

**Further information**:
**Benefits**:
We believe in providing a great employee experience. Therefore, we invest in perks, benefits, and experiences to make the employee journey the best it can be. You will be offered the following benefits and more:

- Opportunity to grow within the business and own what you do
- Complimentary Employee Assistance Program for staff and their family
- Great savings on Private Health Insurance
- Generous discounts available on our online employee portal (Save $ at popular retailers including JB Hifi, Event Cinemas and many more)

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