Admin / Office Co-ordinator

3 weeks ago

Newcastle, Australia Recruitment Alternative Full time

**Long-standing company with low turnover**:

- **Attractive salary to match experience**:

- **The company has branched into new service offerings, a chance to learn about different industries/services.**

**About the Role**

Our client provides cleaning & restoration services for carpets, rugs & upholstery. They are seeking an experienced Admin/Office Coordinator to manage the day-to-day administrative tasks of the office, dealing with dispatch technicians & coordinating project managers & the team, whilst providing good customer relations with all parties..

**What’s great about this role**:

- Moving into new premises in Cardiff
- Current & new locations are both near public transport
- Possibility to go out onsite to meet the project team & troubleshoot face-to-face, if variety is what you are after

**Duties**:

- Work closely with project managers to ensure that jobs are completed on time & within budget, and to provide updates on the progress of each job.
- Coordinate restoration projects from start to finish, including scheduling appointments, ordering materials and equipment, managing technicians & their schedules, & ensure that all safety procedures are followed & all necessary permits and documentation are in order.
- Manage records of each job, including the materials used, labour costs, & other relevant information, & ensure that they are accurate & up to date.
- Monitor the inventory of equipment and materials to ensure that there is an adequate supply on hand, & work to replenish any items that are running low.
- Ensure that customers are satisfied with the services provided by the company, including following up with customers, addressing any concerns or complaints, and providing excellent customer service.
- Manage office supplies & equipment.

**Skills and Experience**:

- 2+ years of experience managing teams and coordinating projects in the water damage restoration industry/pest control OR other industry experience working in dispatch or managing projects/job sites.
- High school Certificate or equivalent required
- Strong communication and customer service skills.
- Excellent organisational and time management skills.
- Intermediate Microsoft Office Skills, including Word & Excel.
- Experience working on a CRM/dispatch/project management software is advantageous.
- Must have working rights in Australia.

***

**How to apply**:
**Job ID**:
TS11924/1.0

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