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Business Support Administrator Part-time

3 months ago

Brisbane, Australia WorkCover Queensland Full time

**Job no**: 493366

**Work type**: Permanent - Part Time

**Location**: Brisbane CBD

**Categories**: Partnerships and Relationships Group - Inbound Contact Centre

At WorkCover Queensland our vision is to be the best worker’s compensation insurer, to make a positive difference to people’s lives and to keep Queenslanders working. Our flexible work environment allows you to be your best every day and contribute to the big picture.

Our organisation is made up of individuals who collaborate and seek to engage others, working together as One Team. We embrace diversity and value people who bring personal energy and authenticity to everything they do. If you’re someone with a strong values-oriented compass and you want to achieve sustainable outcomes, you will find a great community at WorkCover.

You’ll contribute to:

- Efficiently process provider payments and common law claims settlements, ensuring compliance with legislative requirements.
- Serve as a primary point of contact for internal and external stakeholders, addressing inquiries and resolving payment-related issues promptly and effectively.
- Collaborate with team members to streamline administrative processes, optimise workflow efficiency, and enhance overall operational effectiveness.
- Maintain accurate records and documentation in accordance with organisational policies and legislative standards, ensuring data integrity and accessibility.

A bit about you:

- You have a keen eye for detail and a commitment to maintaining high levels of accuracy, even when handling high volumes of administrative tasks.
- Your excellent communication skills enable you to interact confidently with a diverse range of stakeholders, both internally and externally, fostering positive relationships and effective collaboration.
- You demonstrate initiative and proactively seek opportunities to improve processes and procedures, contributing to ongoing organisational efficiency and effectiveness.
- You thrive in a dynamic and fast-paced environment, where adaptability and problem-solving skills are essential, and you are eager to contribute to a supportive team environment focused on achieving common goals.

A bit about us:
Working in a collaborative team environment within a supportive and engaged organisation, you’ll enjoy a hybrid work model, access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry competitive salaries, a generous superannuation scheme (including co-contribution) and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld.

How do I apply?

We are committed to finding amazing people to fill our vacancies but acknowledge that some standard recruitment processes do not always allow people, especially those from marginalised groups to shine. If there are any adjustments we can make or support we can offer in our recruitment process that will enable you to best present yourself and fully demonstrate your capability, please let us know how.

Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).

WorkCover Queensland is committed to building a safe and respectful workplace, celebrating difference and where all of our people feel included. Through our Diversity Council Australia membership, Reflect Reconciliation Action Plan, Age and Work Strategy and profile as a Work180 Endorsed Employer for Women, we continue to strive to do better for all of our people, and the Queensland community.

Aboriginal and Torres Strait Islander people are encouraged to apply

**Advertised**: 22 May 2024 (9:00 AM) E. Australia Standard Time
**Applications close**: 05 Jun 2024 (10:00 AM) E. Australia Standard Time