Business Support Administrator
2 weeks ago
**Purpose of **Role**
Under the leadership of the Chief Risk Officer, the Business Support Administrator, will:
- Perform key accountabilities of an Executive Assistant primarily to QTC’s CRO.
- Deliver business support across the Risk division.
- Work collaboratively with other Executive Assistants and business support team members across QTC to provide coordinated support to ensure the seamless and smooth operation of QTC at all times.
**Responsibilities & Accountabilities**
- Providing_ exceptional executive assistant services to the C_RO_ _including:_
- Being the CRO’s professional and discreet liaison with internal and external stakeholders
- Ensuring the CRO’s smooth operation by understanding, anticipating, and resolving their needs and issues
- Managing the CRO’s correspondence, diary, meetings, forums, travel, expenses, and strategic deliverables
- Preparing and formatting high quality information for the CRO and others
- Maintaining efficient records management and document system
- Performing any other administrative duties as requested by the CRO
- Providing_
- business support to _
- Risk_
- Division including:_
- Managing the diary and admin for Risk Division Executive Directors
- Coordinating the information flow within the Risk Division
- Organizing divisional meetings and forums
- Handling divisional communications in line with organizational messages
- Overseeing divisional equipment and supplies needs
- Maintaining divisional records and compliance
- Providing visibility on administrative deadlines for the division
- Supporting strategic initiatives and events_ including:_
- Supporting the planning and delivery of strategic initiatives and events led by the CRO or Risk Division
- Participating in cross-divisional/inter-agency planning meetings as needed
- Attending events as needed to coordinate, communicate, and provide support for logistics and technology
- Providing_ _broader business_ _support_
Contributing to the delivery of broader business support across QTC, including:
- Participating as a member of an informal, cross-functional team coordinated by the EA to the Board Chair, including regular attendance at business support meetings/stand ups, to ensure collective visibility of all workflow, key deliverables, timeframes and capacity.
- Provide business support across all QTC divisions as required.
**Competencies**:
- Organisational and administrative skills
- Oral and written communication skills
- Records management systems knowledge and experience
- Accuracy and attention to detail
- Business correspondence and minute taking skills
- Conference and meeting organisation and support skills
- Travel arrangements skills
- Results focus and problem solving skills
- Prioritisation and work management skills
- Presentation and spoken communication skills
- Stakeholder and relationship management skills
- Living the QTC values
- Discretion and confidentiality
**Experience**
Essential
- 2 + years' previous experience in a similar business support role
- Previous experience in a complex, fast paced, corporate environment
- Proven experience to liaise with a wide range of people, including CEOs, Boards, VIPs, dignitaries, government and private sector organisations
- Advanced experience with Microsoft office, particularly Outlook and Word.
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