Area Manager

1 week ago

Maitland, Australia United Disability Care Full time

At United Disability Care (UDC), we are dedicated to empowering individuals with disabilities to "love their lives and live their dreams."

As an Area Manager, you will oversee daily operations, ensure compliance, foster team excellence, and support the delivery of exceptional care across your region. Your leadership and personal approach will help maintain a collaborative team culture and ensure participants and their guardians receive the best possible care and experience.

**Key Responsibilities**:

- Oversee daily operations to meet client goals, care needs, and NDIS standards.
- Ensure compliance with NDIS Practice Standards and internal policies.
- Act as a key contact for clients and families, resolving concerns effectively.
- Lead, mentor, and develop staff, promoting organizational values and high performance.
- Manage workforce capacity, recruitment, and retention.
- Foster a positive, collaborative work environment focused on continuous improvement.
- Analyse and report on service performance, satisfaction, and incident trends.

**What We Offer**:

- A strong leadership team and dedicated care staff committed to achieving organizational goals.
- Generous salary packaging and savings at well-known brands via Flare.
- A fun, collaborative workplace culture with robust team support.
- Opportunities for career development and upskilling.
- Employee Assistance Programs (EAP).

**What You Bring**:

- 2-3 years of leadership experience within the disability services sector.
- Strong knowledge of NDIS Practice Standards, SIL operational requirements, and reporting.
- Exceptional communication, leadership, and problem-solving skills.
- Experience in compliance, risk management, and quality assurance processes.
- Ability to travel across three key locations as part of your role.
- Minimum Certificate IV in a related field.
- Passion, dedication, and a strong commitment to success.

UDC is certified as a Great Place to Work and welcomes applicants from diverse backgrounds, including people with disabilities.

**Love Your Life, Live Your Dreams - Join UDC**

**Job Types**: Full-time, Permanent

Pay: $106,000.00 - $108,000.00 per year

**Benefits**:

- Employee discount
- Referral program
- Salary packaging

Schedule:

- Day shift
- Monday to Friday
- On call

**Education**:

- Certificate I - IV (preferred)

**Experience**:

- Disability Support: 3 years (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- CPR Certification (preferred)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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