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Client Service Officer

5 months ago

Melbourne, Australia Stream Consulting Group Full time

Market leaders in training and development
- Great team culture
- Excellent staff retention
- 70% of staff have been with the business over 7 years

**Company**
An international brand, our client is a leading finance & technology company.

Known for low staff turnover with over 130 employees across Australia and New Zealand, 70% of employees have been with the business for over 7 years.

They are a market leader in the field with an excellent client base and reputation within the industry.

They prioritise internal progression, this organisation is focussed on your growth, success and well being.

**About You**
- You are a natural relationship builder and can build rapport with your clients
- You have excellent communication skills and experience in customer service and/or client management.
- You have administration experience and/ or excellent written communication
- You love to learn and have a can-do attitude
- You are self motivated and able to work autonomously
- You are highly motivated and organised

**Role**

You will be using your customer service experience and natural ability for organisation to manage your own portfolio of clients.

Your responsibilities will include:

- Attend client meetings
- Client management - maintain and develop client relationships
- Develop underwriter relationships
- Coordinating reports for quotes
- Maintaining spreadsheets
- Prepare and present annual renewal quotes
- General administrative tasks

**Working hours**

You will have the option of working 8am - 4.30pm or 8.30am - 5pm depending on your client base. After an initial 6 month training period you have the option of working from home 2 days a week.

**Career Progression**

There is a clear career progression path, with excellent mentoring & training and the ability for your role to progress to a senior understudy.

**Benefits**
- Join one of Australia's leading banking & financial services companies with an impressive retention rate - 70% of staff have been there over 7 years
- Amazing team culture with excellent work life balance
- 4 leisure days on top of annual leave
- 2 paid volunteer days
- Work from the office for your first 6 months to get to grips with the role then have the freedom to work from home 2 days per week
- Excellent training opportunities
- Career progression - They promote from within and look to develop their staff members

Interviewing ASAP

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