Client Services Officer

3 months ago


Melbourne, Australia Warakirri Asset Management Full time

**Company Description**:
**About your new working environment**

Warakirri Asset Management Ltd (Warakirri) is a leading Australian funds manager and offers specialist investment vehicles and services to retail and wholesale investors with a focus on ethical investment, actively managed equities and agriculture. Warakirri also acts as investment manager for a number of agricultural entities that have operations across row-crop, dairies and cotton operations. We are a private company, 100% owned by our directors and employees, and we have a Board of Directors with majority independent director representation.

**Job Description**:
**About your new job**

If you’ve just graduated with a degree in economics, finance, or business, this is the perfect opportunity for you. As a Client Services Officer with us, you'll dive headfirst into a growing asset management company, working closely with a national distribution team and seasoned marketing professionals.

You'll get hands-on experience with our diverse portfolio, including agriculture, equities, emerging markets, and more. Plus, you'll be mentored by our Head of Distribution and trained in financial markets, investment products, and the latest financial software. If you've got a rural background or a connection to farming, that's a big plus
- We offer flexible working arrangements, with 2 days in the office (Melbourne CBD) and 3 days from home.**Key responsibilities include, but aren’t limited to**:

- Address investor queries and manage recurring and ad-hoc reporting requests, including audits.
- Ensure compliance with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) requirements and manage authorised signatories.
- Set up new client accounts, liaising with the unit registry for any account-related queries.
- Assist team members with administrative tasks across various product offerings, including equities, cash, currency, real estate, and agribusiness.
- Support marketing efforts by aiding in client events, reviewing marketing materials, and preparing presentation booklets for existing and prospective clients.
- Log and monitor client meetings, maintain CRM systems, and attend investor functions when required.
- Collaborate professionally with team members across Marketing, Operations, Finance, and Investment Management to deliver outstanding investor services.

**Qualifications**:
**About you**
- You just graduated and gained a degree in economics, finance, business or similar.
- You enjoy working in a team and sharing information with other team members.
- Excellent written and verbal communication skills.
- Highly motivated, energetic, and capable of working autonomously.
- Strong attention to detail and organisational skills
- If you've got a rural background or a connection to farming, that's a big plus

**Additional Information**:
**What makes Warakirri unique?**
- Part of a **growing organisation **that works across multiple business platforms.
- We have a workplace that values **inclusion **and where **everyone is welcome and respected **. This results in a caring and supportive team environment.
- **Work-life balance **is important to us, and we have several options, including flexible and remote working arrangements.
- There are several **social events **throughout the year, not just for you, but also for your family.
- We will invest in your future with ongoing **Learning and Development **opportunities.
- Our **Employee Assistance Program **includes free confidential counselling sessions for employees and their immediate family members for personal or work-related issues. We care about your **health and wellbeing **and have designed a wellbeing calendar with a purpose.
- Agencies please note: this vacancy is being managed directly by Warakirri's Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you._



  • Melbourne, Victoria, Australia Client Full time

    Grow Your Career with WavemakerWe are a forward-thinking media agency that's part of the GroupM and WPP network, ranked #1 in the world. Our team is passionate about positively provoking growth for our clients, people, and partners.In Australia and New Zealand, we have over 250 professionals working across six offices. We're proud of our diverse culture and...


  • Melbourne, Australia Findex Full time

    Do you love Client Services and administration? Here is an opportunity not to be missed! We have an exciting opportunity for a motivated, self-driven person to join our Client Services team supporting our team of Financial Advisers. This is a permanent, full-time opportunity based in our Melbourne office. Day to day, you will support our Advisers and ensure...


  • Melbourne, Victoria, Australia Court Services Victoria Full time

    About the RoleThe Client Services Officer is a key member of the Client Services Team at Court Services Victoria, responsible for providing high-quality customer service and support to clients with awards ranging up to several million dollars. This includes managing a portfolio of clients, providing advice and guidance on relevant legislation and processes,...

  • Client Service Officer

    5 months ago


    Melbourne, Australia Advice2Talent Full time

    Want to work for a professional Large Team environment - Room to grow if desired - Based in Melbourne CBD **Full Job Description** Are you looking for work life balance? Then look no further this will be the best flexible job arrangement in the market! Join a longstanding well known Financial planning practice. Our client is growing and looking for a...


  • Melbourne, Australia Marsh Pty Ltd Full time

    We are seeking a talented individual to join our Client Service team at Mercer. This role will be based in our Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office and is offered on a 12-month, fixed-term contract.As the Client Service Officer, you will act as a critical link between our clients...


  • Melbourne, Australia Department of Finance Full time

    Business Enabling Services Group / Ministerial & Parliamentary Services Division / PBR Framework Branch - APS 4 ($76,972 - $87,851) | Ongoing | Full-time & Part-time - Melbourne, VIC **ABOUT THE BRANCH** The Parliamentary Business Resources (PBR) Framework Branch in Ministerial and Parliamentary Services Division (MaPS), within Finance, provides advice and...


  • Melbourne, Australia NES Fircroft Full time

    **About the role**: We are looking for a **Client Service Support Officer** who will be reporting through to the Client Manager. This role will involve interacting daily with both internal and external stakeholders. This is a 12 month contract to start as soon as possible. Your main responsibilities include but are not limited to: - Provide administrative...


  • Melbourne, Australia Court Services Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Court Services Victoria **Salary**: $95,102 - $107,905 Occupation: Community Services Reference: VG/SC1020D - Join Funds in Court (FIC), a self-funded division of the Court, whereby all funds paid into Court are held, invested, and administered by the Senior Master, who is an Associate Judge -...


  • Melbourne, Australia Lotus People Full time

    **$40ph + Super; 6-month temp role - likely to extend**: - **Stunning new offices, central Melbourne location - hybrid wfh model** **The Company** Lotus People has partnered with this global fintech organisation many times and can attest to the incredible culture that it is renowned for. You will be part of a collaborative, supportive team who take their...


  • Melbourne, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join a team of customer service officers and...


  • Melbourne City, Australia AU017 Mercer Outsourcing (Australia) Pty Ltd Full time

    Description: We are seeking a talented individual to join our Client Service team at Mercer . This role will be based in our Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office and is offered on a 12-month, fixed-term contract. As the Client Service Officer , you will act as a...


  • Melbourne, Australia Pace Appointments Full time

    **Our Client** is seeking a dedicated and experienced Client Services Officer to join their dynamic team. As a Client Services Officer, you will be the primary point of contact for internal and external stakeholders, ensuring seamless communication and exceptional service delivery. **Key Responsibilities**: - **Specialized Business Channel Support**:...


  • Port Melbourne, Australia HOBAN Recruitment Full time

    **National Measurement Institue - Client Services Officer - 12 Month Contract (APS Level 3)**: Join the Analytical Services Branch (ASB) of the Australian Government's national measurement authority, where we lead, maintain, and regulate Australia's measurement system. Our work is vital to the Australian economy, providing world-class measurement products,...


  • Melbourne, Victoria, Australia Client Full time

    Wavemaker is a leading media agency that helps brands grow through Positive Provocation.We're seeking an experienced Executive Media Consultant to join our team in Australia and New Zealand. As a key member of our Client Director team, you will be responsible for driving successful client relationships and delivering results-driven campaigns.This role...


  • Melbourne, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join our team of client services officers and...


  • Melbourne, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers...


  • Melbourne, Victoria, Australia Woods & Co Recruitment Full time

    Senior Client Service OfficerWoods & Co Recruitment is partnering with a leading insurance and wealth business to find a highly motivated and experienced Senior Client Service Officer to join their team.This pivotal role is responsible for managing and enhancing client relationships, providing first-class administrative support, and ensuring all client needs...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    **About Us** The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community...


  • Melbourne, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a customer service environment where you’re encouraged to use initiative and your brain. We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients first time, every...


  • Melbourne, Australia Engage Personnel Full time

    We have over 10 new roles in Client Services across Melbourne - WFH Options and other amazing benefits including retreats - Competitive salaries from $65,000 - $90,000 + super We are partnered with some amazing Public Practice firms across Melbourne that are looking to hire experienced Client Services Co-ordinators at all levels. If you have experience in a...