Client Services Officer

4 weeks ago

Melbourne, Australia Alfred Health Full time

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

  • Ongoing
  • Part Time (48 hours per fortnight)
  • Managers and Administrative Worker Grade 1
  • Located at the Melbourne Sexual Health Centre
  • Great staff benefits

The Department

Melbourne Sexual Health Centre (MSHC), a specialised unit for the diagnosis and treatment of sexually transmissible infections, (STIs), is located in Carlton. It part of Alfred Specialty Medicine at Alfred Health. MSHC has an established reputation for clinical excellence and innovation through its research. 
MSHC provides screening, testing, counselling, information, referral, health education and clinical management of STIs including HIV/AIDS and hepatitis C. It is reputed as a leader in sexual health with ongoing active focus on post-graduate training and education, clinical consultancy and research. The staff of approximately 100 includes administrative and ICT support, Counsellors, Doctors, Nurses, Researchers and post graduate students.

The Role

A Client Service Officer at Melbourne Sexual Health Centre provides a full range of administrative services to support the clinical team and the clients attending for care. The Client Services role encompasses reception, appointments, switchboard, COVID Entry Point Screening, data entry, medical records management, client communication, billing and providing administrative support to clinical and research staff within the Centre.  
The Administration Team hours of work are Monday – Friday 8.30 a.m. to 5.30 p.m.  

Qualifications and Experience Required

  • Demonstrated successful face to face client/ patient/customer service experience 
  • Prior successful experience in providing reception and administrative support functions in a health care setting
  • Demonstrated data entry accuracy 
  • Proven computer literacy and experience in the effective use of computer technology
  • Eligibility to qualify for a Medicare PRODA account 

Staff Benefits

  • Generous salary packaging and novated leasing are available through Maxxia
  • Access to health and wellbeing incentives
  • Discounted health insurance

For enquiries regarding this position, please contact Alison Levey, alevey@mshc.org.au

Applications close 11pm AEST, Tuesday, 5 November 2024

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au

  • Client Services Officer

    2 months ago

    Melbourne, Australia Findex Full time

    Do you love Client Services and administration? Here is an opportunity not to be missed! We have an exciting opportunity for a motivated, self-driven person to join our Client Services team supporting our team of Financial Advisers. This is a permanent, full-time opportunity based in our Melbourne office. Day to day, you will support our Advisers and ensure...

  • Client Services Officer

    2 weeks ago

    Melbourne, Victoria, Australia Court Services Victoria Full time

    About the RoleThe Client Services Officer is a key member of the Client Services Team at Court Services Victoria, responsible for providing high-quality customer service and support to clients with awards ranging up to several million dollars. This includes managing a portfolio of clients, providing advice and guidance on relevant legislation and processes,...

  • Client Service Officer

    5 months ago

    Melbourne, Australia Advice2Talent Full time

    Want to work for a professional Large Team environment - Room to grow if desired - Based in Melbourne CBD **Full Job Description** Are you looking for work life balance? Then look no further this will be the best flexible job arrangement in the market! Join a longstanding well known Financial planning practice. Our client is growing and looking for a...

  • Client Service Officer

    5 months ago

    Melbourne, Australia Mayday Recruitment Full time

    $65,000 + super salary package - Offices in Melbourne CBD - Hybrid after training period - Join a market-leading organization with a strong reputation in the industry. As a **Client Service Officer**, you will play a vital in building and maintaining client relationships in your portfolio. You'll handle policy renewals, assist the Brokers Assistant as...

  • Client Services Officer

    2 months ago

    Melbourne, Australia Department of Finance Full time

    Business Enabling Services Group / Ministerial & Parliamentary Services Division / PBR Framework Branch - APS 4 ($76,972 - $87,851) | Ongoing | Full-time & Part-time - Melbourne, VIC **ABOUT THE BRANCH** The Parliamentary Business Resources (PBR) Framework Branch in Ministerial and Parliamentary Services Division (MaPS), within Finance, provides advice and...

  • Client Services Officer

    1 month ago

    Melbourne, Victoria, Australia Findex Full time

    About the RoleWe are seeking a highly motivated and organized Client Services Officer to join our team in Melbourne. As a key member of our Client Services team, you will play a vital role in supporting our Financial Advisers and ensuring the efficient management of team workflow.Key ResponsibilitiesPrepare accurate and reconciled client review reporting for...

  • Client Services Officer

    5 months ago

    Melbourne, Australia NES Fircroft Full time

    **About the role**: We are looking for a **Client Service Support Officer** who will be reporting through to the Client Manager. This role will involve interacting daily with both internal and external stakeholders. This is a 12 month contract to start as soon as possible. Your main responsibilities include but are not limited to: - Provide administrative...

  • Client Services Officer

    2 months ago

    Melbourne, Victoria, Australia Findex Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our Client Services team as a Client Services Officer. In this role, you will provide exceptional support to our Financial Advisers, ensuring efficient workflow management and delivering high-quality service to our clients.Key ResponsibilitiesPrepare accurate and reconciled...

  • Client Liaison Officer

    2 weeks ago

    Melbourne, Australia Court Services Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Court Services Victoria **Salary**: $95,102 - $107,905 Occupation: Community Services Reference: VG/SC1020D - Join Funds in Court (FIC), a self-funded division of the Court, whereby all funds paid into Court are held, invested, and administered by the Senior Master, who is an Associate Judge -...

  • Client Services Officer

    5 months ago

    Melbourne, Australia Lotus People Full time

    **$40ph + Super; 6-month temp role - likely to extend**: - **Stunning new offices, central Melbourne location - hybrid wfh model** **The Company** Lotus People has partnered with this global fintech organisation many times and can attest to the incredible culture that it is renowned for. You will be part of a collaborative, supportive team who take their...

  • Client Services Officer

    5 months ago

    Melbourne, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join a team of customer service officers and...

  • Client Services Officer

    7 months ago

    Melbourne, Australia Pace Appointments Full time

    **Our Client** is seeking a dedicated and experienced Client Services Officer to join their dynamic team. As a Client Services Officer, you will be the primary point of contact for internal and external stakeholders, ensuring seamless communication and exceptional service delivery. **Key Responsibilities**: - **Specialized Business Channel Support**:...

  • Client Services Officer

    5 months ago

    Port Melbourne, Australia HOBAN Recruitment Full time

    **National Measurement Institue - Client Services Officer - 12 Month Contract (APS Level 3)**: Join the Analytical Services Branch (ASB) of the Australian Government's national measurement authority, where we lead, maintain, and regulate Australia's measurement system. Our work is vital to the Australian economy, providing world-class measurement products,...

  • Client Services Officer

    5 months ago

    Melbourne, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join our team of client services officers and...

  • Client Services Officer

    5 months ago

    Melbourne, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers...

  • Client Services Officer

    2 months ago

    Melbourne, Australia Warakirri Asset Management Full time

    **Company Description**: **About your new working environment** Warakirri Asset Management Ltd (Warakirri) is a leading Australian funds manager and offers specialist investment vehicles and services to retail and wholesale investors with a focus on ethical investment, actively managed equities and agriculture. Warakirri also acts as investment manager for...

  • Senior Client Service Officer

    1 month ago

    Melbourne, Victoria, Australia Woods & Co Recruitment Full time

    Senior Client Service OfficerWoods & Co Recruitment is partnering with a well-established insurance and wealth business in Camberwell to find a highly motivated and experienced Senior Client Service Officer.This pivotal role is responsible for managing and enhancing client relationships, providing first-class administrative support, and ensuring all client...

  • Senior Client Service Officer

    4 weeks ago

    Melbourne, Victoria, Australia Woods & Co Recruitment Full time

    Senior Client Service OfficerWoods & Co Recruitment is partnering with a leading insurance and wealth business to find a highly motivated and experienced Senior Client Service Officer to join their team.This pivotal role is responsible for managing and enhancing client relationships, providing first-class administrative support, and ensuring all client needs...

  • Client Liaison Officer

    2 weeks ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    **About Us** The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community...

  • Client Services Officer

    5 months ago

    Melbourne, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a customer service environment where you’re encouraged to use initiative and your brain. We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients first time, every...