Client Services Officer

2 months ago

Melbourne, Australia Pace Appointments Full time

**Our Client** is seeking a dedicated and experienced Client Services Officer to join their dynamic team. As a Client Services Officer, you will be the primary point of contact for internal and external stakeholders, ensuring seamless communication and exceptional service delivery.

**Key Responsibilities**:

- **Specialized Business Channel Support**: Provide dedicated support to specific business channels as directed, including healthcare, major retailers, warranty, and hospitality sectors.
- **Return Authorization and Credits**: Process Return Authorizations and Credit Memos, managing the documentation and communication process effectively.
- **Order Tracking and ETA**: Provide customers with accurate Estimated Time of Arrival (ETA) and Order Tracking numbers, ensuring transparency and reliability.
- **Collaborative Communication**: Liaise with internal stakeholders such as Client Services Coordinator, Operations Manager, Warehouse Manager, and Business Managers, keeping them informed of concerns, issues, and opportunities.
- **Systems Proficiency**: Engage effectively with various systems and processes, demonstrating adaptability to new challenges and situations.
- **Product Knowledge**: Utilize exceptional knowledge of the companies products to confidently support customer and consumer inquiries, including Major and Independent Sales Orders and Warranty claims.

**Qualifications/Experience**:

- **Customer-Oriented Background**: Previous experience in a busy customer-oriented data-centric environment with a focus on high levels of consumer interaction.
- **Organizational Effectiveness**: Knowledge of organizational effectiveness and database systems, ensuring efficient handling of data and processes.
- **OH&S Compliance**: Understanding of relevant Occupational Health & Safety (OH&S) requirements and regulations, ensuring a safe working environment.
- **Effective Communication**: Excellent communication skills to interact across multiple barriers, resolving conflicting needs of internal parties efficiently.
- **Time Management**: Strong time management skills, allowing for the timely completion of tasks and responsibilities.
- **Flexibility and Adaptability**: Demonstrated flexibility in adapting to new situations and challenges in a calm and timely manner, ensuring smooth operations.

  • Client Services Officer

    2 weeks ago

    Melbourne, Victoria, Australia Australian Laboratory Services Full time

    Friendly team, supportive leadership Business Park location ALS an Australian global success storyThe RoleWe're looking for a self-motivated and proactive Client Services operative to join our successful front line team. As a a reliable and accessible point of liaison, you will work closely with clients in ensuring consistency and quality of ALS service...

  • Client Service Officer

    4 weeks ago

    Melbourne City Centre, Australia Davidson Group Services Full time

    **Seeking a new challenging role with the Australian Federal Government?** Davidson are excited to be recruiting multiple Client Service Officers (APS3) opportunities commencing ASAP. With strong partnerships across Public Sector, we can match you with the most exclusive opportunities. These roles will be based in stunning modern offices located in the...

  • Client Service Officer

    2 weeks ago

    Melbourne City Centre, Victoria, Australia Davidson Group Services Full time

    Seeking a new challenging role with the Australian Federal Government?Davidson are excited to be recruiting multiple Client Service Officers (APS3) opportunities commencing ASAP. With strong partnerships across Public Sector, we can match you with the most exclusive opportunities. These roles will be based in stunning modern offices located in the Melbourne...

  • Aps3 Client Service Officer

    1 week ago

    Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a Government Agency, we are looking for APS3 Client Service Officer(s) based in Melbourne. This is a 6 month assignment working full time in the office, Monday to Friday, 37.5 hours per week. **As the APS3 Client Service Officer you will;** - Provide a direct service to clients, including the veteran...

  • Aps3 Client Service Officer

    2 weeks ago

    Melbourne City Centre, Victoria, Australia DFP Recruitment Services Full time

    Job description:The OpportunityOn behalf of a Government Agency, we are looking for APS3 Client Service Officer(s) based in Melbourne. This is a 6 month assignment working full time in the office, Monday to Friday, 37.5 hours per week.As the APS3 Client Service Officer you will; Provide a direct service to clients, including the veteran community and...

  • Client Services Officer

    3 weeks ago

    Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: **About DFP** **About the role** This role is responsible for supporting the Claims and Contract Processing Teams in assessing the eligibility and compliance of organisations - Accurately and efficiently process employer incentive claims. - Follow up non-compliant claim forms to ensure they are able to be processed accurately and...

  • Client Service Officer

    2 weeks ago

    Melbourne, Australia SMC Consulting Full time

    **Join Our Team as a Client Service Officer and Personal Assistant!** Are you passionate about delivering exceptional client service in a dynamic and exciting environment? We're thrilled to announce an opportunity to join successful professional services business as a Client Service Officer and Personal Assistant to two Directors **About Us**: The team is...

  • Client Service Officer

    4 weeks ago

    Melbourne, Australia Advice2Talent Full time

    Want to work for a professional Large Team environment - Room to grow if desired - Based in Melbourne CBD **Full Job Description** Are you looking for work life balance? Then look no further this will be the best flexible job arrangement in the market! Join a longstanding well known Financial planning practice. Our client is growing and looking for a...

  • Client Service Officer

    4 weeks ago

    Melbourne, Australia IAS RECRUITMENT Full time

    Career progression in Financial Services - $70K - $80K (incl super) + bonus - Supportive team environment **About the company** Are you looking for a dynamic career opportunity in the financial industry? Do you aspire to become a Financial Adviser/Paraplanner in the long term? Our client is currently experiencing growth and seeking exceptional individuals...

  • Client Service Officer

    6 days ago

    Melbourne, Australia Mayday Recruitment Full time

    $65,000 + super salary package - Offices in Melbourne CBD - Hybrid after training period - Join a market-leading organization with a strong reputation in the industry. As a **Client Service Officer**, you will play a vital in building and maintaining client relationships in your portfolio. You'll handle policy renewals, assist the Brokers Assistant as...

  • Client Service Officer

    4 weeks ago

    Melbourne, Australia IAS RECRUITMENT Full time

    Career growth & development in Financial Planning - $70K - $80K (incl super) + bonus - Supportive team environment **About the company** Our client is a renowned Australian company providing superior products and services that support many Australians daily. Currently experiencing growth, this is an exciting time to join this organisation, which is looking...

  • Client Service Officer

    2 weeks ago

    Melbourne, Victoria, Australia Marsh Pty Ltd Full time

    Mercer is seeking candidates for the following position based in the Melbourne office:Client Service Officer – Part timeWhat can you expect?To support Financial Advisers in preparing and implementing adviceBeing the first point of contact for our clientsThe opportunity to progress your career in Financial AdviceA part time role in a CBD OfficeWhat is in it...

  • Client Service Officer

    2 weeks ago

    Melbourne, Australia Insurance House Full time

    As one of Australia's leading insurance brokerages, we are constantly growing, evolving and progressing thanks to our well trained and highly motivated people who share our values of Care, Leadership, Imagination and Professionalism. Founded in 1983 in regional Victoria, Insurance House is a known and trusted brand in insurance. Dedicated to the delivery of...

  • Client Service Officer

    2 weeks ago

    Melbourne, Victoria, Australia Mayday Recruitment Full time

    $65,000 + super salary package Offices in Melbourne CBD Hybrid after training period Join a marketleading organization with a strong reputation in the industry.As aClient Service Officer, you will play a vital in building and maintaining client relationships in your portfolio. You'll handle policy renewals, assist the Brokers Assistant as needed, and join...

  • Client Services Officer

    3 weeks ago

    Melbourne, Australia NES Fircroft Full time

    **About the role**: We are looking for a **Client Service Support Officer** who will be reporting through to the Client Manager. This role will involve interacting daily with both internal and external stakeholders. This is a 12 month contract to start as soon as possible. Your main responsibilities include but are not limited to: - Provide administrative...

  • Client Service Officer

    4 weeks ago

    Melbourne, Australia Insurance House Full time

    Admin / Secretarial / Office Support - Administration - Melbourne - Temp 30/10/2023 - Provide administrative support to our team. Deliver great service to our clients - Monday to Friday, 4 week contract with possible extension - Located in our East Melbourne Office - Availability to start ASAP! Insurance House is one of the multiple businesses experiencing...

  • Client Service Officer

    2 weeks ago

    Melbourne, Victoria, Australia Five Recruitment Full time

    Fantastic Working Environment Experienced Client Service Officer required Part Time or Full TimeOur client is a well established wealth management and accounting firm with fantastic offices, located at the start of the Mornington Peninsula. The team now has a new opening for a Client Services Officer (part Time or Full Time) to work with their high calibre...

  • Client Service Officer

    1 month ago

    Melbourne, Australia Insurance House Full time

    As one of Australia's leading insurance brokerages, we are constantly growing, evolving and progressing thanks to our well trained and highly motivated people who share our values of Care, Leadership, Imagination and Professionalism. Founded in 1983 in regional Victoria, Insurance House is a known and trusted brand in insurance. Dedicated to the delivery of...

  • Client Service Officer

    2 weeks ago

    Melbourne, Victoria, Australia IAS RECRUITMENT Full time

    Career growth & development in Financial Planning- $70K - $80K (incl super) + bonus Supportive team environmentAbout the companyOur client is a renowned Australian company providing superior products and services that support many Australians daily. Currently experiencing growth, this is an exciting time to join this organisation, which is looking for an...

  • Client Service Officer

    2 weeks ago

    Melbourne, Victoria, Australia Hooker & Heijden Full time

    Client Service Officer Are you working in a call centre in a sales and service capacity or perhaps within a claims team?Are you looking for a way to transition into a career as an insurance broker?Look no further.To assist with the ongoing growth of the business, our client has an opportunity for a Client Service Officer to join their professional and highly...