Medical Device Administrative Coordinator

2 months ago

Chatswood, Australia Danone Full time

About the job
Join us at **Danone,** where your work touches lives and contributes to a healthier world. As a **global leader** with a unique health-focused portfolio in food and beverages we are driven by a **mission to bring health through food** to as many as possible. Embedded in our culture is a **profound sense of purpose** and a commitment to innovation, sustainability, and community. At Danone we believe in the **power of our people, **and we are dedicated to creating an environment where our core values of **humanism, openness, enthusiasm, and proximity** lead the way to achieve our goals. We are proud to be a B Corp certified organisation which is reshaping the future of food, one delicious, nutritious product at a time.

**ABOUT THE JOB**

The Specialised Nutrition division of Danone is a recognised leader in the provision of specialised nutritional products and solutions, consistently striving to offer highly innovative products and services to our customers in the hospital and at home. We are looking for an **ANZ Pump Administrative Coordinator** to be part of our talented and passionate Pumps team based in Sydney. This is a hybrid role, **a 12-month fixed-term opportunity** with the possibility to extend the tenure.

Reporting to Team Leader - Pumps, you will coordinate and execute the end-to-end process of Flocare pump and related stock management as outlined in the tender agreement within their ANZ territory.

Your responsibilities will also include (but are not limited to):

- Coordinate and manage the pumps and related stock within the hospitals/facilities across the territory
- Accurate update and maintenance of the internal database and movements of pumps and distribution documents
- Support the Nurse Connect team with troubleshooting queries from patients and hospitals.
- Work cooperatively and collaboratively with all internal stakeholders to provide support to meet business KPI’s
- Ongoing review of Robotic Process and automation models to improve efficiency within the Customer Experience platform.
- Data analysis and projections for EOM reporting and sales.

About you
You are a dynamic admin/customer service professional with strong attention to detail, collaborative skills, and an inclusive working style. You possess an agile mindset, a positive attitude, and a natural flair for building rapport, making you easy to get along with and great at connecting with people.

To be successful you will also have:

- Prior experience in admin, customer service, or as a receptionist, preferably in a patient-centric environment.
- A good understanding of SAP and/or Salesforce; proficiency in Excel is advantageous.
- Fluency in both written and verbal English.
- Strong skills in the MS Office suite.
- Excellent attention to detail and the ability to work in a fast-paced environment.
- Sound planning and organizational skills, with the ability to manage shifting priorities.
- Strong stakeholder management skills

About us
At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our **Vision -** **Danone, One Planet. One Health**. We operate across four business lines**:Essential Dairy and Plant-Based Products**, **Waters**, **Early Life Nutrition**, and **Medical Nutrition**. Our **headquarter is in France**, we have offices in **55 countries** across the globe and our **products are sold in over 120 markets**. We have been around for more than a century and are the proud owner of some of the best-known brands worldwide including favorites like YoPro, Activia, Aptamil and Karicare

**Danone ANZ** focuses on dairy and specialized nutrition products for infants and adults and is proud to be awarded the **Great Place to Work accreditation winner for ANZ in 2023** - a globally recognised program where we feature as one of Australia’s top places to work.

**Visit our website **WE ARE DANONE **to know more about us.**

**WE OFFER**

We truly value our **Danoners** and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance the lives and provide genuine value.
- A high-performing, **collaborative team culture**:

- **Flexible** **Hybrid** working
- Thank Danone it’s Friday **3pm finishes on rotating Fridays**:

- **Diverse and inclusive** work environment
- Personalised **learning opportunities** to set you up for success
- Competitive **Total Reward package** including- Health, Life and salary continuance insurance
- **26 weeks gender-neutral paid parental leave**:

- Employee Share Subscription Plan after 12 months of service
- Performance related incentives and annual reviews

**HOW TO APPLY**

If this opportunity resonates with you and you’re eager to **shape and define** this role, then go ahead and **seize the moment**. Click on the** APPLY** button and share your resume with us.

**Diversity, Equity and Inclusion (DEI)**

We proudly affirm that we

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