Microsoft Cloud Solutions Consultant

3 months ago

Sydney, Australia OBT Full time

Microsoft Cloud Solutions Consultant (Sydney)

Join a global information technology pioneer in the Cloud Services arena represented in Australia, Singapore, Europe and the USA. Providing advisory and consulting services around Cloud and Digital Workplace Transformation, with a focus on Microsoft Cloud technologies such as Office 365 with Enterprise Voice and Azure. As a multi-award winning company, OBT strives on its culture of work-hard/play-hard team members who consistently punch above their weight and is looking for a Microsoft Office 365 Consultant to join them in supporting their growing customer base.

What about OBT?

Established in 1999, OBT are focused on making business easier by delivering great Cloud Services with a very strong focus on Microsoft technologies. Working with a lively worldwide workforce from a diverse range of backgrounds and generations, OBT offer a private cloud hosting service to their clients and aim to be at the forefront of the industry with a proven track record among their broad customer base.

What we are looking for?

Are you experienced in designing and delivering solutions to a vast customer segment using cloud services? Be part of an integral team to provision and support our customer base with an agile and dynamic global organisation.

Reporting to the Consulting Department head and working closely with the business development team to drive revenue, this multifaceted role will see you deliver against a range of IT requirements. With a solid understanding of the concepts of cloud services, you'll be enthusiastic about developing your knowledge of the essential IT infrastructure of OBT. Using your technical knowledge and ability in Microsoft Office 365 and Azure, you will be responsible for consulting on service solutions as well as supporting clients during and post on-boarding. Using your interpersonal and time-management skills, you will need to be a strong communicator and be responsible to work both on-site at customer premises as well as possess the ability to work autonomously. You will also be looked upon to manage the escalation of any support request in efficient and effective manner remotely for global customers and may require on-site for local customers.

Responsibilities include;
- Providing technical pre-sales support across the globe. This involves dealing with different type of business opportunities, and working with OBT Solution Architects for designing, and validating solution design for these opportunities;
- Consulting on service solutions as well as supporting clients during and post on-boarding;
- Implementation and migration of Office 365 and associated services;
- Implementation of service on Azure cloud;
- Bringing in revenue against set targets as an engagement solution consultant by providing high quality technical solutions and exemplary customer service;
- Assist the sales team in identifying and closing opportunities through customer meetings and presentations;
- Managing the escalation of any support request in an efficient and effective manner remotely for global customers and on-site for local Melbourne customers.

What about you?

A motivated person who is determined to become an A-Grade Player, and able and willing to punch above their weight and is keen to learn the specifics of the OBT enterprise technology, you'll bring personality to the role as well as the skills and knowledge to perform. A solution thinker, you'll thrive in a problem solving environment and your support centric approach will lead you to tailor the outcomes to the specific needs of your clients. With exceptional communication skills, you'll be able to translate technical language into easy to understand messages for your end users.
- Essential Requirements
- 3-5 years' experience within a similar role;
- Strong experience on Office 365 implementation + migrations;
- Experience with Microsoft Azure platform;
- Strong background in networking, and network security;
- Very strong understanding of infrastructure AD, DNS and DHCP;
- Superior organisational skills with a drive to complete time critical work;
- Great people skills with an ability to build and maintain strong relationships with colleagues, clients & vendors;
- A sense of ownership to follow-up and ensure a professional outcome;
- Eagerness to research and keep abreast of developments and best practice related to the company and competitor products in order to allow the required level of technical support and generation of solutions to customers; and
- One of the following certifications:
- Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- Microsoft Certified: Azure Administrator Associate
- Skype for Business/Lync Certifications

Desirable or Preferred Requirements
- An IT bachelor or equivalent degree;
- Citrix XenApp and XenDesktop skills;
- **Additionally desired certifications include - **MCSA: Office 365, MS 70-247 - Conf

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