Process Improvement Lead Diagnostic, Design and

6 months ago

Bella Vista, Australia People Full time

**About Woolworths Group**

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.

**Process Improvement Lead | End to End Workforce Enablement Tribe**
Exciting opportunity to join our Diagnostic, Design & Delivery squad working in partnership with the Pay Solutions squads, this role is accountable to support successful requirements definition, deployment and embedding of Pay solution transformation initiatives, and to achieve the promised levels of technology adoption and benefits realisation

**What's in it for you**
- Unique opportunity to join the group in this newly developed team
- See the impact you are a making to the business units you are working with and see your work come to fruition
- Great opportunity for growth and learning.
- Take ownership of your role with flexible and remote working Diverse and exciting work to keep you engaged

**Responsibilities**
- Planning and design stage deliverables may include business requirements analysis, data analysis, process analysis and redesign, change impact analysis, change/ communications and training planning.
- Implementation stage deliverables may include change/ communications and training delivery, process and procedure documentation, test scenario development, and training delivery. As the role will work concurrently across a number of initiatives in an agile environment, a light or high level approach to many of these deliverables is required.
- Leverage understanding of leading practice business processes and the functional concepts of our Pay solutions (Kronos, SuccessFactors and SAP) to facilitate the design of future business processes and procedures, incorporating the necessary internal controls to meet compliance requirements.
- Analyse the current state processes to identify risks, issues and opportunities for improvement, through the Pay Solutions initiatives, and present key ideas to the leadership team and stakeholders to agree the go forward approach.
- Ensure that business processes and procedures are designed and documented according to the standards set by the relevant Chapter Leaders; ensure the upstream and downstream systems and processes are optimised; all processes are appropriately mapped and documented; and all artifacts maintained through change control.
- Support the Functional Consultants with business requirements documentation, data analysis, security role mapping, and training material content development.
- Support the UAT Testers with business requirements documentation, data analysis, and user acceptance test preparation.
- Successful handover of artifacts to BAU to embed sustainable solutions

**About Us**
At Woolworths we believe that People are core to our success. Our people are passionate about providing our customers with the best possible retail experience. To help us do this, we're always searching for talented people with great ideas, energy and a passion for working with others.
The HR team are responsible for the planning, development, implementation and evaluation of key people & culture activities including recruitment, reward and retention, training and development strategies & initiatives, talent and succession planning and organisational development. Our HR Practitioners work to support Woolworths to achieve greater efficiencies and solve organisational problems.

Whether you’re a business partner or specialist (CoE) working with the business on higher value and strategic HR activities to enable the business to achieve specific outcomes, or you’re a part of our shared services team responsible for the delivery of effective and efficient services across the various stages of the employee lifecycle, you will play a key role in the future of our people, culture, and organisational success.

**About You**
Woolworths people are great people. Whether we’re learning new things, seizing the initiative, or winning together our customers are at the heart of everything we do. If you’re the sort of individual who takes accountability and strives to always do the right thing for each other, our communities, our customers, and our business then we ought to connect.

**You will have**
- 3+ years experience in both business analysis and process improvement disciplines
- Prior Kronos Workforce Central experience, with SAP Payroll and/or SuccessFactors
- Experience in working in a fast paced, agile environment with focus across multiple initiatives
- Proven experience with stakeholders at all levels, workshop facilitation and focus g

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