Customer Care Consultant

4 months ago

Perth, Australia Blackwoods Full time

Blackwoods is offering an exciting dual-purpose role in Perth, WA. This position involves delivering exceptional service in our Trade Store while also supporting our high-performing Warehouse team.

Your key responsibilities include, but not limited to:

- Maintain trade store presentation standards, including merchandising and restocking
- Ensure customer requests are actioned in a timely manner within allocated timeframes
- Picking, packing and despatch of customer orders
- Receiving, labelling, and storing of incoming goods
- Conducting sorting, loading, and unloading of vehicles
- Ensuring shelves are adequately stocked and displayed

To be successful, you will have:

- Outstanding customer service skills and the ability to work unsupervised in a small team
- Clear verbal and written communication skills are necessary
- Applicants with an advanced understanding of Microsoft programs would be highly regarded
- Forward and proactive thinker who can think outside the box
- Retail experience and industry knowledge advantageous, but not essential
- Previous experience in a warehouse environment desirable

**CULTURE & BENEFITS**

A career with Blackwoods will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Base wage plus benefits and incentives
- A range of diversity and well-being initiatives
- Ability to purchase up to 4 weeks additional annual leave
- Team events, celebrations, and development opportunities
- Team member discounts on Wesfarmers products
- Discounted offers from over 300 corporate partners
- Onsite parking and novated leasing options
- Generous Wesfarmers annual share plans
- Attractive parental leave policy and more

NEXT STEPS

OUR STORY

Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia.

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