After Care Consultant

6 months ago

Perth, Australia ABN Group Full time

493361
- Perth
- Customer Service/Call Centre
- Full-time (Permanent)

**Our Company**

Home Assist is the dedicated service and maintenance division of ABN Group, Australia’s leader in construction, property and finance, combining 40 years of home building expertise and the strength of our Group into a specialist division wholly focussed on this important stage of the new home ownership journey. We pride ourselves on our customer centric approach to the service needs of homebuilders and deliver an exceptional experience throughout the maintenance and warranty period of every home we build.

Home Assist is looking for an After Care Consultant to join our passionate and dedicated team.

**The Role**

Reporting to the Customer Experience Manager, this role is integral to the day-to-day operations of the Southwest and Perth service teams. You will work alongside a supportive and encouraging team who are extremely hardworking and passionate to bring our company’s vision and values to life.

You are the face of our business ensuring our clients feel welcomed. As a team you ensure our client’s service journey is the best in the business. Your priority is to keep our clients fully informed throughout their time with Home Assist. You will work closely with your team to ensure their queries are heard, acknowledged, reported, actioned, recorded and closed out in a timely manner, keeping thorough records of all notes and related documentation in our systems.

It is imperative that an exceptional level of communication and customer service is delivered to our clients and stakeholders. You need to love your clients

If you would like to find out more about the position, please contact the ABN Careers Team

**You**

You love people. You love to help. You are curious. You love to learn. It’s just a part of you, and you go you that extra mile. You find happiness in making someone’s day. You do what you say. You are happy to pick up the phone. You don’t shy away from difficult conversations. You like to connect with people. You are a team player. You love your customers.

You possess a positive, can do, and team attitude and can work under pressure for periods of time. You’re organised and self-motivated and can listen to a customer’s needs and provide professional and expert service.

We need you to have experience to manage your own work schedule, ensuring targets are met whilst enjoying some flexibility. For this reason, we need you to have up to date skills with technology platforms such as Microsoft Office and Teams and are ready to learn new CRM systems and other platforms we use from time to time.

You don’t need building industry experience, we can teach you what you need to know, but what we do need is a customer service expert with experience in direct customer facing roles. We need a highly developed skill set to take on the day-to-day challenges and rewards for our customers. If this is you, we would love to hear from you

**Why ABN?**

At ABN we are always on the lookout for great people. People with initiative, ambition, proven skills, a passion for what they do.

Some of our employee benefits include:

- In-house discounts
- Flexible working arrangements
- Opportunities to grow your career
- Paid parental leave for primary and non-primary carers
- Dedicated wellness program
- Discounted private health insurance

**To Apply

  • After Hours Manager

    6 months ago

    Perth, Australia Ramsay Health Care Full time

    **After Hours Manager** **Glengarry Private Hospital, Duncraig** **The Opportunity**:_Key leadership & management role_** Glengarry Private Hospital is seeking a professional, proactive and dedicated **After-Hours Manager to join our leadership team to work in a casual capacity covering day/evening/night shifts as required.** - As the After-Hours Manager,...

  • After Hours Corporate Travel Consultant

    6 months ago

    Perth, Australia Travel Trade Recruitment Full time

    $80000 - $90000 per annum + + super+ benefits Perth, Western Australia - Corporate Travel, Home Working, Reservations - Permanent 5353SJ1 Favourite **After hours Emergency Corporate Travel Consultant** - **A unique 'On Call' Emergency Corporate Travel Consultant role is available.**: - ** Full time or Part time depending on your availability.**: - **...

  • After School Care- Churchlands, Perth. Commence

    6 months ago

    Perth, Australia Dream Nannies Full time

    Lovely, professional family - Great role for students! - Long term role with a great hourly rate! **DREAM NANNIES NANNY AND AU PAIR AGENCY** **AFTER SCHOOL CARE- CHURCHLANDS** **COMMENCE ASAP!** Great opportunity for a loving and reliable Nanny to secure a long term role with a great family in Churchlands! Mum and Dad both work demanding roles and require...

  • Education Consultant

    6 months ago

    Perth, Australia Future Care Consultants Full time

    Future Care Consultants is a team of experienced Education and Migration Consultants based in Australia. Our team consists of Experienced Migration Agents (MARA) and Qualified Education Agent Counsellors (QEAC), facilitating international students who wish to study in Australia. We help International Onshore Students with University admission, Scholarships,...

  • Education Consultant

    6 months ago

    West Perth, Australia Future Care Consultants Full time

    Future Care Consultants is a team of experienced Education and Migration Consultants based in Australia. Our team consists of Experienced Migration Agents (MARA) and Qualified Education Agent Counsellors (QEAC), facilitating international students who wish to study in Australia. We help International Onshore Students with University admission, Scholarships,...

  • Oshc Coordinator- South Perth, Wa

    2 months ago

    South Perth, Australia Extend After School Care Full time

    **OSHC Coordinator - South Perth, WA** **Outside School Hours Care Service Coordinator** **$36 - $41 Per Hour + Generous Allowances** **Casual position** **The Opportunity** **Extend** Children at **Wesley College **in **South Perth **are looking for an **OSHC Service Coordinator** to play, teach, and take care of them in a safe learning environment at...

  • Oshc Educator

    6 months ago

    South Perth, Australia Extend After School Care Full time

    **OSHC Coordinator - South Perth, WA.** **Outside School Hours Care Service Coordinator.** **No Of Positions: 2** **$34 - $40 Per Hour + Generous Allowances.** **Casual position** **The Opportunity** **Extend** children at **Wesley College** in **South Perth** are looking for an** OSHC Service Coordinator** to play, teach and take care of them in a...

  • Oshc Coordinator- South Perth, Wa

    7 months ago

    South Perth, Australia Extend After School Care Full time

    **OSHC Coordinator - South Perth, WA** **Outside School Hours Care Service Coordinator** **$34 - $40 Per Hour + Generous Allowances** **Casual position** **The Opportunity** **Extend** Children at **Wesley College **in **South Perth **are looking for an **OSHC Service Coordinator** to play, teach, and take care of them in a safe learning environment at...

  • General Practitioner

    1 month ago

    Perth, Australia HealthcareLink Full time

    Position SummaryOur client is seeking additional GPs to provider after hours GP services to those in the Scarborough region.The after hour services BB residential and disability care home patients was well as DVA card holdersAn out of pocket fees applies to all other patients.The service runs between 6pm - 8amFantastic rates on offerThis is a great role for...

  • Expression of Interest

    6 months ago

    Perth, Australia BrightSide Consultant Full time

    Karratha Western and Port Headland Australia Engineering Roles - Bundaberg, Queensland CA and Engineering Roles Experienced**: Senior Project Managers, Construction Mangers,** **Project Engineers** and **Senior Project Engineers** to join project delivery teams on projects ranging from Civil, Solar and Hydrogen with a leading EPC contractor. Excellent date...

  • Emergency Medicine Consultant

    2 months ago

    Perth, Western Australia Mediix Full time

    Job Opportunity: Emergency Medicine ConsultantMediix is seeking an experienced Emergency Medicine Consultant to join our team in Regional Western Australia.About the Role:Deliver comprehensive clinical services and lead a multi-disciplinary team dedicated to exceptional emergency care. Manage over 25,000 annual presentations in the Emergency Department....

  • Perth Central Dental Centre

    4 weeks ago

    Perth, Western Australia National Dental Care Full time

    About the RoleWe are seeking a highly experienced and motivated dentist to join our team at Perth Central Dental Centre as an after hours locum dentist. This is an exciting opportunity to work in a state-of-the-art practice, delivering high-quality patient care and services.The successful candidate will have 2 years' experience working as a dentist in...

  • Nursing - Aged Care - Cater Care

    4 weeks ago

    East Perth, Australia Cater Care Full time

    Permanent Part time position available Work for a market leader with a work/life balance, talented & friendly team Opportunities for training to progress your career The Role: Cater Care Australia seeks to appoint a Permanent Part time Catering Assistant at our aged care residence in East Perth. Roster: Monday to Friday 3:00 pm to 6:00 pm What This...

  • Healthcare Professional

    4 weeks ago

    Perth, Western Australia WA Country Health Services Full time

    Job OverviewWe are seeking a highly skilled and motivated Clinical Nurse Manager-After Hours to join our team at Carnarvon Hospital. This is a fantastic opportunity to work in a dynamic environment and make a real difference in the lives of our patients.About the RoleThe successful candidate will be responsible for providing after hours administration and...

  • Clinical Nurse Manager

    4 weeks ago

    Perth, Western Australia WA Country Health Services Full time

    About the RoleWe are seeking a highly motivated and experienced Clinical Nurse Manager to provide after hours administration and bed management for Carnarvon Hospital. The successful applicant will be responsible for leading a team of nurses and ensuring the delivery of high-quality patient care.Key ResponsibilitiesProvide after hours administration and bed...

  • Recruitment Consultant

    6 months ago

    Perth, Australia National Health Recruitment Full time

    Choose your flexible shift - Opportunity work available in school hours - 3 to 5 days a week - Flexible term We are currently looking for a Recruitment Consultant to support the healthcare Hire recruitment Agency for Hospital, Aged care, Disability. The expectation would be to train the successful applicant in all aspects of Recruitment to get them to a...

  • After Hours Dentist Opportunity in Perth Central Dental Centre

    2 weeks ago

    Perth, Western Australia DB Dental National Dental Care Full time

    Job DescriptionWe are seeking an experienced and enthusiastic after-hours dentist to join our state-of-the-art practice, Perth Central Dental Centre.About the RoleThis is a great opportunity for a motivated team player who is keen to continue their dental education. As a Locum Dentist/Associate Dentist, you will deliver a wide range of clinical services that...

  • Catering Assistant

    6 months ago

    Perth, Australia Cater Care Full time

    **Introduction**: - Part time position available Work for a market leader with a work/life balance, talented & friendly team Opportunities for training to progress your career **Description**: **The Role**: Cater Care Australia seeks to appoint a Catering Assistant at our aged care residence in East Perth. **Roster**: Various days and hours **What This...

  • Activity Lead – After Hours in General Practice

    4 weeks ago

    Perth, Australia WA Primary Health Alliance Full time

    About Us At WA Primary Health Alliance (WAPHA), we are dedicated to transforming and sustaining primary health care across Western Australia. As one of the 31 Primary Health Networks (PHNs) in Australia, we proudly manage three PHNs, guided by our 2023 - 2026 Strategic Plan. Since our establishment in 2015, we've been committed to strengthening primary...

  • Catering Assistant

    4 weeks ago

    Perth, Australia Cater Care Australia Cater Care Services Full time

    **Introduction**: Permanent Part time position available Work for a market leader with a work/life balance, talented & friendly team Opportunities for training to progress your career **Description**: **The Role**: Cater Care Australia seeks to appoint a Permanent Part time Catering Assistant at our aged care residence in East Perth. **Roster**: Monday to...