Customer Care Specialist
4 days ago
The Company Unicare Health is Australia's most respected partner to healthcare professionals, carers, and customers. For over 30 years, Unicare Health has been Australia's leading provider of healthcare equipment for hospitals, aged care, mobility, rehabilitation, assistive technology, and continence. Their team of experts have been recommending, providing, and improving equipment, enhancing the quality of life to clients and customers Australia-wide. They boast an extensive range of products available online, including electric wheelchair rental, mobility aids, hygiene, patient care, and ward and clinic products to the aged care and hospital markets.
The RoleAs a Customer Service Specialist, you will be a pivotal point of contact for customers, showcasing various medical equipment and providing exceptional assistance. Your communication skills and a customer-centric approach will be essential in delivering a professional service and contributing to overall customer satisfaction within their healthcare equipment showroom. In this role, you'll be at the heart of a dynamic environment, where adaptability is key. Wearing various hats, you'll not only engage with customers directly but also manage tasks such as order processing, responding to inquiries, and collaborating with the team to create a seamless and enjoyable customer journey.
**The Responsibilities**:
- Answering all incoming phone calls promptly, and courteously.
- Providing exceptional hospitality and assistance to customers visiting the showroom.
- Attending to the requirements of showroom customers, ensuring their needs are met promptly.
- Following the Sales Order and Invoicing procedure to process sales for showroom customers.
- Utilizing the Sales Order and Invoicing procedure to accurately process customer orders received.
- Executing the Product Demonstration procedure to fulfill customers' demonstration requests.
- Ensuring accurate and timely invoicing, contributing to financial processes.
- Accurately entering debtor and contact details into the ERP system.
**What we are looking for**:
- Strong communication skills, both verbal and written.
- A keen attention to detail and a commitment to accuracy.
- Empathy and the ability to understand and address customer needs effectively.
- The ability to work well in a team and contribute to a positive work environment.
What's In It For You?
- An opportunity to make a meaningful impact by providing essential support to customers in the healthcare sector.
- Exposure to a dynamic and growing industry, enhancing your professional growth.
- Collaborative work environment where your contributions are valued and recognized.
- Chance to join a company that values employee development and offers learning opportunities.
-
Customer Care Specialist
3 weeks ago
Perth, Australia Commonwealth Bank of Australia Full timeCustomer Care Specialist We're on the lookout for Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us. At CommBank, we believe in rewarding your development and performance. As you learn and gain new skills with us, your salary will increase too. **Do work...
-
Customer Care Specialist
4 weeks ago
Perth, Australia Commonwealth Bank Full timeWe’re on the lookout for Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us. At CommBank, we believe in rewarding your development and performance. As you learn and gain new skills with us, your salary will increase too. **Do work that matters** We like...
-
Customer Care Specialist
2 months ago
Perth, Australia Commonwealth Bank Full timeWe’re on the lookout for Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us. At CommBank, we believe in rewarding your development and performance. As you learn and gain new skills with us, your salary will increase too. **Do work that matters** We like...
-
Customer Care Specialist
4 weeks ago
Perth, Australia Commonwealth Bank Full timeStart with a job - stay for a career - You can thrive in a flexible, work from home environment - with minimum 1 day per fortnight in your nearest office - Your financial wellbeing is important to us - our staff discounts and benefits will be everything you want and more We’re on the lookout for Customer Care Specialists who genuinely care about having...
-
Customer Care Specialist
1 week ago
Perth, Western Australia Bare Cremation Full timeBare Cremation is a technology company reinventing the funeral industry. Bare Cremation was started with a simple vision – to give all Australians access to an affordable and stress free funeral service.We experienced first hand just how expensive, stressful and confusing arranging a funeral can be. So, we fixed it.We've built an entirely online funeral...
-
Customer Care Specialist
1 week ago
Perth, Western Australia Bare Full timeBare Cremation is reinventing the funeral industry.We was started with a simple vision- to give all Australians access to an affordable and stress free funeral service.We experienced first hand just how expensive, stressful and confusing arranging a funeral can be.So, we fixed it.We've built an entirely online funeral planning experience, for both families...
-
Customer Care Specialist
1 week ago
Perth, Western Australia Workforce Australia for Individuals Full timeWe?re on the lookout for Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us. At CommBank, we believe in rewarding your development and performance. As you learn and gain new skills with us, your salary will increase too. Do work that matters We like to say...
-
Customer Care Specialist
2 weeks ago
Perth, Australia Employment Hero Full time**Description**: **Our mission and where you fit in**: At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn...
-
Customer Care Specialist
1 week ago
Perth, Western Australia Universal Business Team Full timeThe Company Unicare Health is Australia's most respected partner to healthcare professionals, carers, and customers. For over 30 years, Unicare Health has been Australia's leading provider of healthcare equipment for hospitals, aged care, mobility, rehabilitation, assistive technology, and continence. Their team of experts have been recommending, providing,...
-
Customer Care Specialist
1 week ago
Perth, Western Australia Employment Hero Full timeOur mission and where you fit inAt Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in and we have no...
-
Customer Care Specialist
1 week ago
Perth, Western Australia Employment Hero Full timeOur mission and where you fit inAt Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in and we have no...
-
Customer Care Specialist
4 weeks ago
Perth, Australia Commonwealth Bank of Australia Full timeCustomer Care Specialist - Perth (25hr/week) - You are a hard worker who's driven to make a difference for our customer - We are a diverse and inclusive team - Together we can create brilliant customer experiences We're on the lookout for Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who...
-
Customer Care Specialist
2 months ago
Perth, Australia Commonwealth Bank of Australia Full timeCustomer Care Specialist - Perth (25hr/week) - You are a hard worker who's driven to make a difference for our customer - We are a diverse and inclusive team - Together we can create brilliant customer experiences We're on the lookout for Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who...
-
Customer Care Specialist
2 months ago
Perth, Australia Commonwealth Bank of Australia Full timeYou are a hard worker who's driven to make a difference for our customer - We are a diverse and inclusive team - Together we can create brilliant customer experiences We're on the lookout for Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us. At CommBank,...
-
Customer Care Specialist
2 weeks ago
Perth, Australia Commonwealth Bank Full timeYou are a hard worker who’s driven to make a difference for our customer - We are a diverse and inclusive team - Together we can create brilliant customer experiences We’re on the lookout for Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us. At...
-
Customer Care Specialist
4 days ago
Perth, Australia Commonwealth Bank Full timeYou are a hard worker who’s driven to make a difference for our customer - We are a diverse and inclusive team - Together we can create brilliant customer experiences We’re on the lookout for Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us. At...
-
Customer Care Specialist
4 weeks ago
Perth, Australia Commonwealth Bank of Australia Full timeYou are a hard worker who's driven to make a difference for our customer - We are a diverse and inclusive team - Together we can create brilliant customer experiences We're on the lookout for Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us. At CommBank,...
-
Customer Service Specialist
5 days ago
Perth, Australia Commonwealth Bank of Australia Full timeCustomer Service Specialist **Please note the start date for this role is 12th of August where the first four weeks of training will be in the Murray Street office.** **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface...
-
Aged Care Navigation Specialist
2 weeks ago
Perth, Australia Bethanie Group Full timeThe Bethanie Group is Western Australia’s leading not for profit aged care and retirement living provider and have been warmly welcoming and caring for seniors for over 65 years. We strive to lead the change in the way Australians think about ageing, recognising ‘getting old ’ as a positive force in society and giving a voice to those who have seen it...
-
Aged Care Navigation Specialist
4 days ago
Perth, Australia Bethanie Group Full timeThe Bethanie Group is Western Australia’s leading not for profit aged care and retirement living provider and have been warmly welcoming and caring for seniors for over 65 years. We strive to lead the change in the way Australians think about ageing, recognising ‘getting old ’ as a positive force in society and giving a voice to those who have seen it...
