Team Manager Injury Management

6 months ago

Adelaide, Australia Allianz Australia Full time

**Team Manager, Injury Management | Adelaide SA - Permanent/Full-Time or Part-Time**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**_Are you interested in building on your leadership and injury management skills, to lead a team of Allied Health specialists with a high-performance culture?_**

To support our Injury Management, Health and Wellbeing model across CTP Claims, we have identified an opportunity for a permanent or part-time Team Manager role. You will use your strong leadership skills to lead, empower and support Injury Management Specialists (IMS) to optimise claims outcomes, through a person-centred approach to customer experience.

**You’ll be responsible for**:

- Leading, mentoring and developing our Injury Management Specialist, across various office sites
- Drive and implement injury management strategies to optimise claims outcomes, excellence in customer experience and meeting of compliance requirements.
- Demonstrating effective change leadership to support the team in embedding the objectives of the Injury Management, Health and Wellbeing model across CTP Claims.
- Proactively identifying opportunities to improve claim outcomes across the business through collaborative leadership with IMS, Team Managers and claims teams to implement solutions.
- Building on the quality assurance and compliance framework to ensure continuous improvement and appropriate controls are maintained.
- Provide expertise advice and guidance on claims to support case managers and supervisors with managing motor vehicle accident-related injuries and conditions, coordinating activities with key stakeholders to facilitate the successful management of injured individuals with their return health and work.

**About you**
- Highly developed and demonstrated skills in leading people, developing capability and fostering relationships.
- Demonstrated experience in personal injury, disability or health industry.
- Excellent written and verbal communication, along with demonstrated planning skills and attention to detail.
- Highly developed lateral thinking, analytical and decision making skills.
- Demonstrated ability in coaching and mentoring.
- Tertiary qualification or demonstrated experience in an Allied Health field is desirable (e.g. Occupational Therapy/Psychology/Nursing/Social Work/Physiotherapy/Rehabilitation Counselling).

**What's on offer**
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite


**Job Level**:
Management

**Location**:

- Adelaide, SA, AU, 5000**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full Time or Part Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
41532

**Position Cluster**:
Non-Execu

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