Injury Management Specialist

2 months ago

Greater Adelaide SA, Australia EML Group Full time

Injury Management Specialist

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

As part of our diverse team based in **Adelaide**, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

As part of the CTP team, you will be a member of the wider CTP business unit, which includes teams in South Australia. This role focuses on ensuring that our personal injury management practices within our claims teams are optimised for effective return-to-work, return-to-life, and recovery strategies, thereby ensuring we deliver an excellent customer experience.

You will review and provide advice and coaching to our CTP team on various matters, including rehabilitation provider referrals, treatment reviews and determinations, minor/non-minor injury decisions, and the development of return-to-work/health strategies for claims.

This is a **permanent, full time** position base in our **Adelaide** office. You will have the option to work from home 2 days per week once you're comfortable in the role.

**YOUR RESPONSIBILITIES**
- Utilise reporting and systems available to identify and ensure daily compliance and legislative requirements are completed within timeframes along with sound data quality.
- Supporting Case Managers alongside the Team Leader and the Technical Specialists through the course of their day to achieve their daily activities to a high quality.
- Participate in regular panel reviews with Case Managers and key stakeholders focused on capability uplift in claims management strategy and project outcomes.
- Review treatment requests and provide support and coaching to meet quality standards and compliance to ensure decisions are fair, reasonable and accord with the relevant legislation, regulations, and guidelines.
- Communicate with internal and external stakeholders.
- Support Case Managers in areas such as medical spend initiatives and approval of payment of medical, hospital and rehabilitation expenses.
- Provide regular training to Case Managers & other Specialists where there is opportunity for continuous improvement or changes in process and/or legislation.
- Providing review and sign off on decisions Minor/Non-Minor Injuries, treatment, and other injury management requirements.

**ABOUT YOU**
- Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Exercise Science, Nursing, or other Allied Health Field), is required.
- Experience in injury management in rehabilitation/insurance/workers compensation is desirable.
- Injury coding experience is desirable.
- You enjoy sharing knowledge and coaching.
- Strong oral and written communication skills and a passion for working in a team environment to achieve outcomes, customer focused approach and someone who loves attention to detail.
- Demonstrated experience in Injury management, particularly high-risk significant injury claims.

**WHAT WE OFFER**

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please.

Job ID JR2395

  • Claims and Injury Management Specialist

    2 months ago

    Greater Adelaide SA, Australia Adbri Full time

    **The role** The Claims and Injury Management Specialist provides specialist advice, programs and plans that lead to the successful return to work of injured workers; and the management of workers compensation claims on behalf of Adbri. **Responsibilities** - Build and facilitate collaborative relationships with key staff, stakeholder representatives,...

  • Injury Management Specialist

    4 weeks ago

    Adelaide, South Australia Employers Mutual Management Pty Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as an Industry Return to Work (RTW) Specialist. As part of our diverse team based in Adelaide, you will play a critical role in delivering high-quality engagement to all stakeholders involved in the return-to-work process.The successful candidate will be responsible...

  • Injury Coding Specialist

    2 months ago

    Greater Adelaide SA, Australia EML Group Full time

    Injury Coding Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Injury Management Coordinator

    5 months ago

    Greater Adelaide SA, Australia Safety People Full time

    Competitive Rate - Immediate Start - Initial 6 months contract to Perm. - As an Injury Management Coordinator, you will play a crucial role in facilitating the quick resolution of workplace injuries and Workers Compensation claims, ensuring employees return to work promptly while minimising organisational costs. - **Responsibilities**: - Provide...

  • Injury Management Business Partner

    5 months ago

    Greater Adelaide SA, Australia Hudson Australia Full time

    Our client is a great South Australian State Government Healthcare administration, providing services to all South Australians. Our client is a great South Australian State Government Healthcare administration, providing services to all South Australians. - 7.5 hours per day and 37.5 hours per week - Bedford Park location - Pro-rata ASO5 and ASO6 salary...

  • Injury Coding Specialist

    2 months ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Claims and Injury Management Specialist

    2 months ago

    Adelaide, Australia Adbri Full time

    The roleThe Claims and Injury Management Specialist provides specialist advice, programs and plans that lead to the successful return to work of injured workers; and the management of workers compensation claims on behalf of Adbri.ResponsibilitiesBuild and facilitate collaborative relationships with key staff, stakeholder representatives, external partners,...

  • Injury Management Advisor South Australia

    5 months ago

    Greater Adelaide SA, Australia The Safe Step Full time

    Opportunity to join a high performing team - Work in an established, passionate and mature business - Work from home (WFH) or a variety of locations across Adelaide, travel required **Available as full time of part time (4 days a week is an option).** **About Them** Renowned for providing safe and high-quality care, this organisation is a clear market...

  • Claims and Injury Management Specialist

    1 month ago

    Adelaide, South Australia Adbri Full time

    About the RoleThe Claims and Injury Management Specialist plays a critical role in ensuring the successful return to work of injured workers and the effective management of workers compensation claims on behalf of Adbri.Key ResponsibilitiesDevelop and implement return to work programs and plans that meet the needs of injured workers and comply with...

  • Injury Management Business Partner

    2 months ago

    Greater Adelaide SA, Australia SA Health Full time

    **Job no**: 878017 **Work type**: Full time **Location**: Adelaide Metro Southern **Categories**: Administration and Clerical, Corporate Services, Public Health, Support Services - Southern Adelaide Local Health Network - Mark Oliphant Building - Workforce Services - Salary $98,478 - $104,165 ASO6 (Pro Rata) | Full Time, Until September 2025 **We are...

  • Injury Management Support Specialist

    3 weeks ago

    Adelaide, South Australia Entrée Recruitment Full time

    About the Company Entrée Recruitment is a leading recruitment agency in South Australia, providing human services-related programs and offerings to its members. Our client is a diverse member-based association that positively impacts the lives of its members through the development and delivery of human services-related programs and offerings. About the...

  • Team Manager Injury Management

    5 months ago

    Adelaide, Australia Allianz Australia Full time

    **Team Manager, Injury Management | Adelaide SA - Permanent/Full-Time or Part-Time** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future...

  • Return to Work/injury Management Coordinator

    5 months ago

    Adelaide Region SA, Australia APG Workforce Full time

    Full time postion - $60-$70k + Super on offer - Location - Wingfield, Adelaide APG Workforce are currently seeking a **RTW/Injury Management Coordinator** to oversee a large poultry processing facility based in Wingfield. This role will be responsible for implementing the Injury Management / Return to Work Program, supporting workers as they recover at...

  • Specialist Case Manager

    4 weeks ago

    Greater Adelaide SA, Australia DXC Technology Full time

    Are you ready to be part of something truly innovative? At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At...

  • Injury Management Officer

    7 months ago

    Adelaide Region SA, Australia Downer Group Full time

    Downer are seeking an Injury Management Officer, based in our Underdale, Adelaide Office. As an individual working within a high-performing national team you will support Downer's South Australian region in providing effective Injury Management for workplace injury claims. Reporting to the Group Manager - Injury Management the role will have several focus...

  • Case Manager

    5 months ago

    Adelaide CBD, Australia Brain Injury Full time

    **Position Description**: **Title**: Case Manager: Social Worker/Developmental Educator **Employment Type**: Part Time **Award**: Social Community, Homecare and Disability Services Industry Award 2010 **Classification**: Level 4 or 5 - Dependent on level of experience **Division/Branch/Section**: Community Programs **Reporting to**: Discipline Lead -...

  • Work Health and Injury Prevention Advisor

    2 months ago

    Greater Adelaide SA, Australia AnglicareSA Full time

    Bring your Work Health and Injury Prevention expertise to shape a newly created role - Excellent workplace culture full of like-minded & passionate people - Competitive Salary + Vehicle Allowance **What we offer**: - ** Flexible work arrangements**: Design your work-life balance. This could include working from home, compressed working weeks and flexible...

  • Injury Management Support Specialist

    4 weeks ago

    Adelaide, South Australia Entrée Recruitment Full time

    {"title": "Injury Management Executive Assistant", "description": "About the CompanyAs a significant employer in South Australia, our client is a diverse member-based association that positively impacts the lives of its members through the development and delivery of human services-related programs and offerings.With a strong presence in the Adelaide CBD and...

  • Injury Management Advisor

    5 months ago

    Adelaide Region SA, Australia CSIRO Full time

    **Acknowledgement of Country**: CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation **Child Safety**: CSIRO is committed to the...

  • Injury Management Coordinator

    5 months ago

    Adelaide Region SA, Australia HAYS Full time

    We are looking for an Injury Management Coordinator to join our Hays team in Adelaide! You will play a crucial role in supporting the health and safety of our workers across Hays SA metro and regional areas and ensuring the completion of Return to Work procedures. **Your new company** At Hays, we invest in lifelong partnerships that empower people and...