CRM Operations Manager
3 weeks ago
Location: Melbourne | CBD
Job type: Full time / 3 years
Organisation: Museum Victoria
**Salary**: $90,067 - $102,192
Occupation: Research
Reference: VG/MV/9631
Australia's largest public museum organisation is seeking a professional individual with experience in the set up and ongoing management of a Customer Relationship Management (CRM) system. This person will need to ensure the successful adoption and ongoing delivery and development of the system. A knowledge of Microsoft Dynamics CRM solution is a definite advantage.
**CRM OPERATIONS MANAGER**
Australia's largest public museum organisation is seeking a professional individual with experience in the set up and ongoing management of a Customer Relationship Management (CRM) system. This person will need to ensure the successful adoption and ongoing delivery and development of the system. A knowledge of Microsoft Dynamics CRM solution is a definite advantage.
**ABOUT MUSEUM VICTORIA**:
Museum Victoria cares for the State scientific and cultural collections, providing visitor access, activities and events at five distinct venues: Melbourne Museum, Immigration Museum, Scienceworks, IMAX Cinema and world heritage listed Royal Exhibition Building.
**ABOUT THE POSITION**:
The role is responsible for representing business goals, standards, and end user interests in the setup of a digital CRM solution and ensuring business value through the ongoing development of the solution. The role involves working closely with disparate teams across the organisation who have a need for, or provide technical and other support to, the CRM system.
Notable skills and experiences:
- Proven experience in managing a Customer Relationship Management system
- Strong negotiation and influencing skills
- Ability to communicate confidently - both through speaking and writing - with colleagues and customers from all levels of an organisation.
- Self-motivation
- A level of creativity when it comes to thinking of new opportunities
The successful applicant will be someone who has demonstrated experience in managing customer interactions and helping the business better understand its customers. They are responsible, with others, to engage with customers, build trusting relationships with new and existing customers, and growing our customer base.
**OTHER INFORMATION**
The position is full-time, fixed-term (3 years). The salary on offer is $90,067 (Base of grade) + 10.5% superannuation.
**HOW TO APPLY?**
To view the position description, head to Museums Victoria Careers; for more information about this position, please contact Carolyn Meehan on Mob 0438 100 719.
To apply, please upload your Covering Letter, Resume and a statement addressing each of the Key Selection Criteria to Museums Victoria Careers
Applications Close: Sunday 5 March 2023 (11.59pm).
-
CRM Operations Manager
1 month ago
Melbourne, Australia Ashurst LLP Full time**The Opportunity**: To deliver on Ashurst's 2027 strategy ambition, we are investing in re-defining our approach to business development, both within the Client, Markets & Growth (CMG) team and across the wider firm. The Manager - CRM Operations & Impact will develop and manage a program of initiatives designed to improve the global use and increase the...
-
CRM Operations Manager Anz
1 month ago
Melbourne, Australia Afterpay Full time**Company Description**: It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
CRM Operations Manager Anz
4 weeks ago
Melbourne, Australia Afterpay Full time**Company Description**: It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
CRM Operations Manager Anz
4 weeks ago
Melbourne, Australia Afterpay Full timeCompany Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
CRM Manager
3 days ago
Melbourne, Australia Specsavers AU Full timeWhat you'll do **CRM Manager - Lifecycle & Projects** **What we can offer you** Being Great Place to Work accredited for the last three years, this is a great opportunity to join us as we continue our path to not just be great but be the BEST place to work! We are well known for valuing our people and providing a supportive, driven and inclusive culture....
-
CRM Manager
4 weeks ago
Melbourne, Australia L'Oreal Full timeAt L'Oréal Professional Products Division, we have more than 110 years of avant-garde to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste, we create as unique experiences in every channel, just as unique as you are as you...
-
CRM Campaign Manager
4 weeks ago
Melbourne, Australia Six Degrees Executive Full timeLocation: - Melbourne- Job Type: - Permanent- Salary: - $111000 per annum- Contact: - Navia Krishna**About the opportunity** Join a well-established, international retail powerhouse with a 40-year legacy of success. Our client is a market leader known for embodying values of quality, care, and exceptional customer service. Renowned for fostering true...
-
CRM Specialist
4 weeks ago
Melbourne, Australia AustralianSuper Full timeAt AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. **Your...
-
CRM Marketing Manager
2 weeks ago
Melbourne, Australia Miller Leith Full timeAbout the Client:Our client is a pioneering force in the healthcare sector, globally recognised for empowering individuals to lead healthier, more active lives through innovative medical technologies. Specialising in a range of life-changing technologies that include diagnostics, medical devices, and nutritional products, they serve over 140 countries. The...
-
CRM & Loyalty Manager
1 month ago
Melbourne, Australia Just Digital People Full timeBest in class flexibility - Work for a growing, sustainable fashion retailer - Great culture Just Digital People have a great opportunity for an experienced **CRM & Loyalty Manager** to join this booming, eco friendly fashion retailer! **Let's start off with what is in it for you!** - WEEKEND WEDNESDAYS. You get Wednesdays off! These guys work a 4 day work...
-
CRM Analyst
1 month ago
Melbourne, Australia Six Degrees Executive Full timeLocation: - Melbourne- Job Type: - Permanent- Salary: - Competitive- Contact: - Nicole Cooke**About the Company**: CBM Australia’s mission is to end the cycle of poverty and disability. Through its programs, technical advice, and advocacy, it helps millions of people transforms their lives each year. It is Australia’s only international development...
-
CRM Lead
2 days ago
Melbourne, Australia Easygo Gaming Full time**CRM Lead** The CRM Lead will manage the strategy and workload for the localised portion of the CRM team, which is a key part of the overall CRM strategy. **Who are we?** Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for...
-
CRM & Customer Management Lead
4 weeks ago
Melbourne, Australia Healthcare Professionals Group Full time**About the company** Our client is one of Australia's fastest growing pharmaceutical companies; one that develops and in-licences market leading products to treat and prevent serious human medical conditions. **About the opportunity** - Because of you, you will be an internal key influencer in data management and governance._ As the CRM and Customer...
-
CRM Specialist
1 month ago
Melbourne, Australia Jivaro Full timeGenerous staff discounts - Collaborative team environment, huge growth opportunity with the business - Central, easy access location in the heart of Melbourne **The Role**: An iconic Australian retail brand is on the hunt for a CRM specialist that will be responsible for the customer lifecycle and loyalty for two of their amazing brands. The role will see...
-
CRM - Customer Relationship Management Lead
1 month ago
Melbourne, Australia Healthcare Professionals Group Full time**About the company** One of Australia's fastest growing and stable pharmaceutical companies; one that develops and in-license's market leading products to treat and prevent serious human medical conditions. **About the opportunity** - Because of you, you will be an internal key influencer in data management and governance._ As the organising solo...
-
Data and CRM Leader
1 month ago
Melbourne, Australia Swinburne University of Technology Full timeThe Swinburne University of Technology Advancement Office is looking for a Data and CRM Leader to join their team, to support the growth of the Philanthropy and Alumni Engagement programs. The Data & CRM Leader is a key member of the Advancement Operations (AO) team, reporting to the Manager, Advancement Operations. The Data and CRM Leader is key part of...
-
CRM Configurator
4 weeks ago
Melbourne, Australia Strata Results Recruitment Full timeSeeking Creatio CRM Configurator for precise system setups. - Customize workflows, enhance data management. - Drive efficiency and success through meticulous configurations. **Job Title**:CRM Configurator - Creatio **Location**:Melbourne or Metro Manila **JobType**:Full-time **Overview**: **Responsibilities**: - **Requirements Analysis**: - Collaborate...
-
CRM Lead
9 hours ago
Melbourne, Australia Easygo Gaming Full timeCRM Lead The CRM Lead will manage the strategy and workload for the localised portion of the CRM team, which is a key part of the overall CRM strategy. Who are we?At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming. Stake is the world's largest...
-
CRM and Finance Officer
4 weeks ago
Melbourne, Australia Victorian Farmers Federation Full time**»** **CRM AND FINANCE OFFICER** - Be part of a team that makes a difference - Great role in a passionate and dedicated client relations team **About the role** Reporting to the CFO this is an opportunity to work with a fantastic team at Victorian Farmers Federation (VFF) and contribute to maintaining accurate membership data within our Customer...
-
CRM & Data Analyst
4 weeks ago
Melbourne, Australia Six Degrees Executive Full timeLocation: - Melbourne- Job Type: - Permanent- Salary: - Competitive- Contact: - Nicole Cooke**About the Company**: CBM Australia’s mission is to end the cycle of poverty and disability. Through its programs, technical advice, and advocacy, it helps millions of people transforms their lives each year. It is Australia’s only international development...