Regular Giving Lead
6 months ago
Eastern Suburbs, Sydney 2031
- Flexible working/ Thursday's in the office
- Full time postion/ will consider 0.8 or 0.9 fortnight
Manage a regular giving program that looks after face to face and digital acquisition & retention strategies.
- **Eastern Suburbs, Sydney 2031**:
- **Flexible working / Thursday in the office**:
- **Full time position (will consider 0.8 or 9day fortnight)**:
- **Opportunity to step up and manage a growing RG program**
**The Organisation**
As the only independent Medical Research institute in Australia focused on childhood cancer, their purpose is to translate and discover (through
**world class research**), new treatments that will
**cure cancer** and reduce the side effects in children and adolescents.
The Institute employs nearly 350 researchers, operational staff and students, and has established a national and international
**reputation for scientific excellence**.
**The Role - Regular Giving Lead**
Positioned within the Individual Giving team and reporting to the Head of Individual Relationships, the role of Regular Giving Specialist will drive the program to
**reach their acquisition and retention goals** for regular supporters.
The current program has strong foundation built from
**face to face** fundraising acquisition and you will work closely with an external supplier to ensure the ongoing success of this. You will work collegially with the Data & Supporter Insights Manager and the wider Marketing & Fundraising team to
**strengthen their RG strategy.**
You will utilise compelling content, targeting, segmentation and personalisation techniques to
**engage donors** and nurture a sense of "connection" with their mission. The next phase in growth for the program will be to focus on
**digital marketing acquisition** strategies.
**Responsibilities**
- Manage the Regular Giving program from end to end
- Ensure acquisition of engaged supporters, timely and effective onboarding, managing retention & growth
- Manage relationships, reporting and KPIs for F2F Acquisition with a 3rd party supplier
- Oversee the successful debiting and declines management for the program with the support care team
- Work collaboratively with Marketing to ensure campaigns are delivered on time and to budget
- Support the digital integration strategy across all areas of the IG program with marketing (content, video, social media, website/online donations)
- In conjunction with the Head of GM Data & Supporter Insights, ensure that the Salesforce database is well managed
- Provide effective and insightful reporting on the RG program
- Ensure Compliance with Marketing & Fundraising legislation including data privacy, financial management and fundraising code of conduct (FIA).
**Your Skills & Attributes**
- Demonstrated success in a mass fundraising role - campaigns / appeals / RG or IG.
- Expertise in Face-to-face donor journey and onboarding.
- Experience or willingness to learn digital marketing acquisition methods
- Willingness to be hand on implementing RG strategy.
- Resilience - persist despite challenges, obstacles, and interruptions.
- Empathy - understand and consider other’s feelings, thoughts, and experiences.
- Confidence managing internal and external stakeholders and problem solve to successfully achieve targets
**How to Apply
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