Customer Product Marketing Manager- Apac

4 months ago

Melbourne, Australia Gentrack Full time

The Company

The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Gentrack provides utilities across the world with market leading products and services to drive their transformation. Working with some of the world’s biggest energy and water companies, as well as innovative challenger brands, we’re helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to manage complexity, deliver exceptional customer experiences, and secure profits. Together, we are renewing utilities.

Our Values and Culture

Colleagues at Gentrack are one close team of passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners and each other. Our core values are:

- Respect for the planet
- Respect for our customers
- Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers, outside of work we are musicians, travel fanatics, artists, sailors, family folk, environmentalists and sport lovers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a people-centric business.

The Opportunity

Gentrack UK are currently hiring a Customer Product Marketing Manager based in Australia.

Role Specifics
- Aligning our product offerings with the evolving needs of our target customers and effectively communicating the value we provide across the customer lifecycle.
- Understanding of audience-focused marketing strategies and methodologies
- Proven people skills to successfully work collaboratively with internal stakeholders, including Sales, Customer Success, Product and Delivery Engineering teams
- You love customers. Some would even call you “customer obsessed.” You want to know what motivates them, what frustrates them, how they think, and what they need to be happy and successful in their day-to-day
- You’re skilled in overall product marketing strategy, competitive intelligence, and content development.
- You also have a proven track record of utilising your excellent project management skills to thoughtfully plan and execute successful product and feature launches that resonate with specific audience needs
- You leverage both qualitative and quantitative data to inform your decision making.
- You are a passionate storyteller with the ability to understand industry challenges, trends, and technical concepts—and then turn them into compelling content

What we're looking for _(you don’t need to be a guru at all, we’re looking forward to coaching and collaborating with you):_
- 6-8+ years of Product Marketing experience - must
- Previous experience within the utilities, energy or water industry
- Strong verbal, written and presentation skills
- Understanding of utilities domains and ecosystem
- Fluent English - written and spoken
- Strong Salesforce, or other CRM experience, preferably Energy & Utilities
- Strong experience in product marketing, customer marketing, or related roles, preferably within utilities, tech and / or for a software vendor with long sales cycle
- Solid experience in a market-facing role (e.g., interviewing customers, facilitating focus groups and delivering presentations to prospects)
- Must be based in **AUSTRALIA**

What we offer in return:

- Personal growth - in leadership, commercial acumen and technical excellence
- To be part of a global, winning high growth organization - with a career path to match
- A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos
- A competitive reward package that truly awards our top talent
- A chance to make a true impact on society and the planet

Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

LI-AF1

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