Product Manager, APAC Asset Servicing

2 months ago

Melbourne, Australia 023 Northern Trust Company Australia Full time

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role Summary

This role is responsible for helping execute the strategy of the Asset Servicing organization with a general focus on the Asia Pacific market. As the Product Manager, you'll be responsible for coordinating Product Management activities in partnership with the APAC and Global Product Management leads such as helping define the target client segment market and evaluating industry trends and uncovering opportunities, perform launches and post launch assessments/ recommendations as they relate to the Australian business. You will also be responsible for performing regular maintenance of product materials, maintaining product inventory and key metrics, support new product introduction by creating the risk analysis and provide sales support through client/ prospect pitches and RFP response and review.

What you will do

General

  • Support both the regionalization of global products into APAC as well as the creation of products to exclusively benefit the APAC market.
  • Support discovery and innovation by creating client personas and evaluating competitors
  • Assist in new product planning activities by deriving forecasts, composing product requirements and establishing future metrics
  • Display a balanced, cross- functional perspective, liaising with the business to improve efficiency, effectiveness and productivity
  • Support new product introduction by creating the risk analysis
  • Track customer satisfaction, evaluate metrics and KPIs, gauge channel performance, conduct post product launch audits
  • Provide sales support through RFP response and review
  • Monitor capital and expenses and rate card alignment across regions
  • Carries out complex activities with significant financial, client, and/or internal business impact
  • Understand the unique nature of our business and be opportunistic in the market
  • Act resourcefully and creatively to ensure new products get to market quickly
  • Communicate the features and functions of products to internal and external stakeholders
  • Take responsibility for improving product quality
  • Proactively identify revenue opportunities and develop products that make an impact on our business
  • Coordinate product risk review as part of the new product development and expansions processes
  • Monitor changes in the regulatory environment and take the necessary steps to ensure compliance
  • Proactively identify all areas of risk including financial, reputation, regulatory and financial and make recommendations to minimize these

Strategic

  • Assist in defining the regional strategy for products and guide the selection of development projects
  • Define target markets, customers, competitive strengths, and competition strategy (e.g., competing head-on or find a market niche)
  • Position products relative to the competitive environment and identify what will differentiate or distinguish these products in the marketplace
  • Conduct feasibility analysis for new product development and obtain management approval.
  • Leads the development of strategic business cases that tie market research to company vision
  • Cultivate and manage relationships with strategic clients, prospects and third parties

About You

  • Understanding or knowledge of 2-3 Northern Trust products or business areas within a product domain, detailed knowledge of 1+ product and an understanding of client needs and how this impacts the product development agenda/roadmap.
  • Good in building key relationships, influencing and negotiating with clients, partners and leaders across multiple disciplines.
  • Organizational skills are required to support the Business Unit's goals, resources needed, and to assess and develop the skills of staff.
  • Program or project management experience is advantageous, planning, analysis, design and governance.
  • Knowledge of business strategy development is necessary to provide long term planning and to manage the profitability/performance of a major business segment.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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