Office Manager

2 months ago


Moore Park, Australia PRP Diagnostic Imaging Full time

As the Office Manager you will supervise the Reception team, provide leadership and management to the practice and work alongside the Managing Partner, Operations Manager and Chief to support the patient and business matters of the practice.
**About the role**:

- Organise and supervise the office staff including delegation of tasks, training and performance reviews
- Provide professional, patient-focused diagnostic imaging services and monitoring ongoing patient support, service and satisfaction
- Manage the onsite staff, be a point of escalation for on site administrative issues and participate in the recruitment and training of new staff
- Communicate effectively with staff, patients, Operations Manager and Doctors
- Promoting quality services to patients and referrers
- Rotate through to the Contact Centre
- Take an active role in business development of site, including referrer engagement, making site visits to promote PRP services where necessary
- Assisting all referrer enquiries, including PACS access, appointment requests, referral pad requests and general feedback regarding PRP services
- Available to work at least 4 days a week

**About you**:
We are seeking an individual with a "can do" attitude who can confidently take on challenges with decision-making, planning, delegation, communication and time management skills. You will also need to have sound working knowledge of PRP Procedures and Policies. Training and support will be provided.


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