Account Manager

5 days ago

Moore Park, Australia PARTALE Full time

Full Time Permanent position in located in Moore Park
- Join one of Australia's most trusted importers and wholesalers of bulk food products nationwide.
- Drive growth within a designated portfolio of clients
- We are a small yet efficient group with a national and international reach.

About Us
Since 2009, Impulse Trading has grown to become one of the most trusted importers and wholesalers of bulk food products nationwide. We strive to be at the forefront of emerging food trends and provide Australian businesses with access to some of the world's finest food products and ingredients. Our company boasts a strong team of specialists in procurement, sales, logistics, administration, and quality assurance. With a passion for supply chain management, we have forged robust relationships within the industry.
This stable network allows us to maintain a steady supply of products, including conventional and organic quinoa and quinoa-derived products, as well as cacao, chia, hemp, various rices, and whole grains. We possess the capability to deliver mixed pallets through to full container loads and can efficiently manage stock for just-in-time delivery.
Our business culture is goal-focused and team-oriented, where our success is intrinsically tied to the achievements of the team.

About the Opportunity
Are you passionate about delivering exceptional customer experiences? Are you a natural communicator that wants to kickstart your career in sales?
In this role, you'll be responsible for identifying and securing new opportunities within a designated client portfolio, while also nurturing and maintaining strong relationships with these key accounts. From engaging with large food corporations to supporting small family-run businesses, you'll gain valuable experience understanding unique needs and creating pathways for success.
Working closely with our National Account Manager and operations team, you'll ensure client satisfaction and seamless order delivery. This is an excellent opportunity to collaborate with a diverse range of clients and contribute to the growth of our business.

**Key Responsibilities**:

- Act as the primary contact for your assigned client portfolio, addressing inquiries, resolving issues, providing updates, and gathering feedback regularly.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives, and work collaboratively with internal technical resources where required.
- Maintain customer forecasts to ensure purchase plans are aligned with customer demand.
- Prepare scheduled reporting on account status.
- Identify opportunities to upsell and cross-sell products based on client needs and market trends.
- Collaborate closely with the Sales Director and sales team to develop and execute strategies to expand the customer base.
- We are a small business and team and therefore, every new colleague needs to fully embrace our values, purpose, culture and come with a proactive and hands-on mentality.
- Proven track record of minimum 2 years in sales, business development, or account management ideally within the bulk food products or a related industry.
- Excellent communication skills.
- Proficiency in CRM software and Microsoft Office suite.
- Self-motivated with a results-driven mindset.
- Ability to thrive in a fast-paced, dynamic environment.
- Strong problem-solving skills and a customer-focused approach.
- How to Apply

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