Client Service Manager

1 month ago

Sydney, Australia Clemenger Group Ltd Retail Services Full time

We are looking for an experienced Account Executive or Sales Executive who is wanting to take the next step in their career into Account Management.

Managing multiple portfolios, this role is responsible for maintaining stakeholder relationships and field operations whilst focusing on growth of the accounts.

This is an amazing opportunity that will provide development and future career progression in the client service management space, working in larger programs.

**Benefits**:

- An attractive total salary package is on offer
- **Flexible **working arrangements
- Fantastic agency **office culture**:

- **Active social committee** and well stocked wine and beer fridge for when you are in the office
- Individual professional **development pathways**.

**About You**:

- Previous experience in a **Client Service or Sales Executive** role and looking to step up into a national role
- Proven ability to make commercial decisions which result in positive outcomes for the business
- Able to complete tasks thoroughly and with **high attention to detail**:

- Demonstrated **effective communication** across all levels of the business
- **Eager** to take on a new challenge

**Tasks and Responsibilities**:

- Effective program management to ensure that Field Team members are **set up for success**:

- Create and sustain a positive **relationship with client stakeholders** through an in-depth understanding of their business needs, challenges and priorities
- Taking **ownership and accountability** for driving strategic direction of the client's programs
- Proactively **seeking opportunities**to provide proactive plans and innovation

**Interested?**
- Please note only shortlisted applicants will be contacted._

**About Us**:
CGL - Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.

**Creative Activation** are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors.

**Benefits**:

- Free drinks
- Free food
- Salary packaging
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

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