Manager, Client Services

4 weeks ago

Sydney, Australia Beaumont People Full time

Full time permanent role with a great NFP organisation
- A leadership position across sites in Terrey Hills, St Ives and Lane Cove
- Competitive remuneration package of $104,526-$109,138 + Super + NFP Packaging

**Manager, Client Services**:

- Full time permanent role with a great NFP organisation
- A leadership position across sites in Terrey Hills, St Ives and Lane Cove
- Competitive remuneration package of $104,526-$109,138 + Super + NFP Salary Packaging

**About Unisson Disability**:
Unisson Disability is a dynamic, values-driven NFP organisation that has been supporting people with a disability for over 90 years. They are passionate about Human Rights and Social Justice and are committed to creating possibilities for the people they support to live, grow & develop a great life, while having fun, enjoying work within a great organisational environment.

**About the Role**:
Are you a dynamic and dedicated leader with a passion for creating possibilities for others? As Manager Client Services, you will lead a team of Team Leaders in delivering exceptional community-based services. In this role, you will oversee Unisson’s Community Access programs. Your responsibilities will encompass ensuring personalized, person-centred plans for clients, fostering meaningful activities, and driving a positive team environment. You will collaborate with a diverse range of stakeholders, contributing to our mission of making a difference in people's lives.
- You will also: _
- Develop and oversee person-centred plans in collaboration with clients and families
- Maintain compliance with record-keeping and documentation requirements
- Manage team performance, including supervision, reviews, and induction
- Monitor budget expenditure and take corrective action when necessary
- Report on performance metrics to the General Manager and identify any opportunities for growth.
- Uphold Unisson's Values and Code of Conduct in all interactions and drive a culture of respect, diversity, and inclusion

**A Bit About You**:
To have success in the role you will be a compassionate and experienced professional with a proven track record in managing and motivating teams to provide high-quality services. You will also have:

- Demonstrated experience leading staff in delivering person-centred services
- Demonstrated prior experience in the disability/NDIS or community services space.
- Ability to monitor service delivery and staff performance remotely, including experience in budget management and data-driven performance monitoring
- Strong communication, problem-solving, and conflict resolution skills with a track record in managing staff performance and disciplinary matters professionally and effectively.
- Willingness to contribute to a positive team environment and a genuine interest in upholding the dignity, diversity, and well-being of all clients and stakeholders
- Valid NDIS Worker Screening Check, Driver’s Licence, and Vaccination against COVID-19 (including booster)
- Willingness to undertake a National Police Check

**What's In It For You**:

- A role where you can utilise your leadership skills and collaborate with a variety of internal and external stakeholders
- Become part of a vibrant community-focused organization with a clear vision and purpose.
- Competitive remuneration package of $104,526-$109,138 + Super + NFP Salary Packaging
- Enjoy a range of benefits and professional development opportunities whilst making a positive difference in the community.

**Are you interested?**

***

*

  • Client Service Manager

    2 weeks ago

    Sydney, Australia CGL - Retail Services Full time

    **Company Description** CGL - Retail Services** is the retail marketing division of the **Clemenger Group**. With our two market-leading brands, **Creative Activation** and **Clemenger Field Marketing**, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and...

  • Client Service Manager

    3 weeks ago

    Sydney, Australia CGL - Retail Services Full time

    **Company Description** CGL - Retail Services** is the retail marketing division of the **Clemenger Group**. With our two market-leading brands, **Creative Activation** and **Clemenger Field Marketing**, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and...

  • Regional Client Services Manager

    2 weeks ago

    Sydney, Australia Transaction Network Services Full time

    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Overall Objective: Regional Client Services Managers are responsible for improving customer satisfaction by enhancing quality of support and service across the lifecycle of all...

  • Client Service Manager

    3 weeks ago

    Sydney, Australia Clemenger Group Ltd Retail Services Full time

    We are looking for an experienced Account Executive or Sales Executive who is wanting to take the next step in their career into Account Management. Managing multiple portfolios, this role is responsible for maintaining stakeholder relationships and field operations whilst focusing on growth of the accounts. This is an amazing opportunity that will provide...

  • Client Service Manager

    4 weeks ago

    Sydney, Australia BNP Paribas Full time

    The Client Services Management team is part of the global Client Development team responsible for all client management related activities (ie sales, client relationship management and client satisfaction) for the Securities Services business. Within this team, the Client Services Managers oversee the service delivery with an overall responsibility to ensure...

  • Client Services Manager

    3 weeks ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Wealth Management- PermanentOur client is a well established and growing financial services/registry business looking for a hands on Client Services Manager to join their team. The Client Services Manager will manage the delivery of the day to day administration of unit trusts/funds whilst developing and maintaining a strong business relationship...

  • Client Services Manager

    3 weeks ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Asset Management- PermanentOur client is a well established and growing financial services/registry business looking for a hands on Client Services Manager to join their team. The Client Services Manager will manage the delivery of the day to day administration of unlisted unit trusts/funds whilst developing and maintaining a strong business...

  • Client Service Manager

    1 week ago

    Sydney, Australia Barings LLC Full time

    Client Service Manager At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests...

  • Technical Writer

    3 weeks ago

    Sydney, Australia Client Server Full time

    Sydney, New South Wales | $Negotiable Contract/Perm - Full time/part time **Technical Writer** **Salary Negotiable - Contract/Perm - Full time/part time** **Sydney - Hybrid** Our client is an international leading asset digitisation company based in Sydney, whose core focus is to leverage technology to enable the world's shift to net-zero. As the...

  • Client Services Manager

    3 weeks ago

    Sydney, Australia Big Wave Digital Full time

    Client Services + Account Management - Help businesses to grow and scale through outsourcing solutions - Salary up to $100k + super **Client Services Manager** Work with a suite of SME's to support, consult and grow - our client is a leader in business offshoring and helping business owners grow and scale through high quality outsourcing and your role will...

  • Client Service Manager

    2 weeks ago

    Sydney, Australia BNP Paribas Full time

    **POSITION PURPOSE**: The purpose of this maternity cover contract position is to support the Institutional and Wholesale Distribution business in Australia / New Zealand from a client service perspective. Key Responsibilities Client servicing - Oversight of daily Trust price review and distribution, website update - Review monthly/quarterly/annual...

  • Client Services Manager

    2 weeks ago

    Sydney, Australia S2M Full time

    Up to $130K + Super + Bonus - Opportunity for international travel and career development - Enjoy Fridays WFH! Are you ready to take your client relationship management skills to the next level in a rapidly scaling company, supporting global accounts and driving impactful growth strategies? Join a dynamic team at a forefront company in international...

  • Client Services Manager

    4 weeks ago

    Sydney, Australia Cognition Education Full time

    **Client Services Manager** **Location: Australia** **Salary: $100,000 **Our Story** Wavelength is one of New Zealand and Australia’s leading learning design agencies, working across both the education sector and workplace learning and development. We’re in an exciting period of growth and we’re looking for the right person to join our Wavelength...

  • Client Relationship Manager

    3 days ago

    Sydney, New South Wales, Australia Australian Philanthropic Services Full time

    A career opportunity exists at Australian Philanthropic Services for a Client Relationship Manager to support our philanthropic services.About the PositionThis fixed-term role is responsible for managing end-to-end giving transactions and handling a range of administrative tasks that support relationship management, service excellence, and ongoing system...

  • Client Services Manager

    2 weeks ago

    Sydney, Australia Broadridge Full time

    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking an exceptional Client Services Manager to join our team at Broadridge. This senior hands-on role is pivotal for managing...

  • Client Service Manager

    2 weeks ago

    Sydney, Australia Perpetual Limited Full time

    Debt Market Services- Utilise your experience in Securitisation- Opportunity to grow your career within a collaborative and supportive team Perpetual Corporate Trust (PCT) is one of the leading fiduciary and digital solutions providers to the banking and financial services industry. Domestic and global financial institutions trust us to administer their...

  • Client Services Manager

    2 weeks ago

    Sydney, Australia Anton Murray Consulting Full time

    Our client provides a white label technology platform that can be utilised by third party capital raisers to facilitate investor aggregation and provide administration services across the full lifecycle of their investment. They’re a rapidly growing organization with a vision to make alternative assets more accessible to investors by using their market...

  • Client Service Manager

    3 weeks ago

    Sydney, Australia Talent Connect Australia Full time

    Plenty of room for growth, development and career opportunities - Excellent salary packages and benefits - Flexible working environment - Talent Connect are excited to be partnering with a fantastic company who are looking for a client services manager whose primary focus will be building long lasting relationships with their established clients. This role...

  • Client Services Manager

    2 weeks ago

    Sydney, Australia Deluxe Media Full time

    Job Client Services Manager Description - Are you super organised, enjoy a fast paced environment and love Netflix content?_ Deluxe is excited to have an opportunity for a Client Services Manager to join the Localisation Team working with one of our largest clients, Netflix. About Deluxe: Deluxe, a subsidiary of Platinum Equity, is a global leader in...

  • Client Services Manager

    2 weeks ago

    Sydney, Australia Deluxe Media Full time

    Job Client Services Manager Description ADVERT Position: Client Services Manager Deluxe Media Inc., a subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV...