Client Services Manager
3 months ago
Client Services & Sales Manager x 2
- CBD locations
- $90-100K+s + bonus
This extremely professional serviced office requires 2 x executive and polished Client & Sales Manager’s to oversee the running of two of their prime CBD locations. Your goal is to ensure the smooth running of each site to enable both employees and clients to operate collaboratively. This role will also require you to manage all sales and sign up’s of new members, upselling to current members to ensure best services is maintained and the management of administrative staff and facilities. We are looking for someone with a VERY strong background in the serviced office arena, or someone with experience in a very busy and challenging hotel or real estate role with demonstrated sales savvy. Regardless - you must be able to wear a multitude of hats, juggle many balls in the air, have exceptional organisational skills mixed with a sales attitude and exemplary client facing and customer service experience. Your presentation is immaculate as are your finely tuned communication skills.
**ROLE**:
- Marketing, Sales and Account Management
- Recruit, induct and train new team members
- Manage, support and develop team members
- Organise business development activities including attending internal/external networking events
- Working closely with head office to create and implement marketing plans and strategies
- Build and maintain a referral network and contact list within the specific industries and generate leads
- Create all marketing collateral as needed
- Take enquiries and sell offices, virtual offices & meeting and events
- On-sell the full suite of Clarence products and services to current members
- Manage member complaints and specific requests and renegotiate member contracts when due for renewal
- Ensure all member subscriptions are correct regarding service and facilities provided
- Manage the invoice review process at month end ensuring all member invoices are accurate and that overdue accounts are settled
- Management of all expenses, premises and facilities
**EXPERIENCE**:
- Minimum 2 years professional services experience in an organisation similar to a serviced office, hotel, real estate or multi-faceted high corporate office management role
- Natural sales and marketing abilities
- Demonstrated team leadership and management skills
- Highly organised and detailed oriented
- Able to remain calm under pressure
- Impeccable personal presentation and communication skills
- Flexible and adaptable to change
**FINE PRINT**:
- Paying between $90-100K+s dependent on experience
- Hours are 8.30 am to 5.30 pm
- Generous incentive and bonus scheme
- 2 x prime CBD locations
- ASAP start
- Supportive management and continual training
**APPLY**:
**_Due to the high number of resumes we received we unfortunately cannot respond to each and every one personally, however we sincerely appreciate the time and effort taken._
-
Client Service Manager
7 days ago
Sydney, New South Wales, Australia ISS PROPERTY SERVICES PL Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service Manager to join our team in the Grafton Area. As a key member of our operations team, you will be responsible for managing the provision of cleaning services across multiple government sites.Key ResponsibilitiesManage day-to-day operations, ensuring the team delivers effective...
-
Regional Client Services Manager
4 days ago
Sydney, Australia Transaction Network Services Full timeAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Overall Objective: Regional Client Services Managers are responsible for improving customer satisfaction by enhancing quality of support and service across the lifecycle of all...
-
Client Service Manager
4 months ago
Sydney, Australia Clemenger Group Ltd Retail Services Full timeWe are looking for an experienced Account Executive or Sales Executive who is wanting to take the next step in their career into Account Management. Managing multiple portfolios, this role is responsible for maintaining stakeholder relationships and field operations whilst focusing on growth of the accounts. This is an amazing opportunity that will provide...
-
Client Service Manager
6 days ago
Sydney, New South Wales, Australia 1588 State Street Services Australia Pty Limited Full timeAbout the RoleWe are seeking an experienced Client Service Manager to join our Client Service Team. As a key member of our team, you will be responsible for delivering high-quality services and solutions to clients, ensuring their needs are met and exceeded.The successful candidate will have a minimum of 5 years of relevant experience in custody, fund...
-
Client Service Manager
1 week ago
Sydney, New South Wales, Australia 1588 State Street Services Australia Pty Limited Full timeAbout the RoleWe are seeking an experienced Client Service Manager to join our Client Service Team. As a key member of our team, you will be responsible for delivering high-quality services and solutions to clients, ensuring their needs are met and exceeded.The successful candidate will have a minimum of 5 years of relevant experience in custody, fund...
-
Client Service Manager, Officer
7 days ago
Sydney, Australia 1588 State Street Services Australia Pty Limited Full timeWho we are looking forWe are currently looking for an experienced Client Service Manager to join our Client Service Team.Why this role is important to usState Street Global Delivery, provides asset owners and managers with a wide range of support, from core custody, accounting and fund administration to complete servicing for complex alternative assets like...
-
Client Service Manager
3 weeks ago
Sydney, New South Wales, Australia ISS PROPERTY SERVICES PL Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service Manager to join our team at ISS Property Services P/L. As a key member of our operations team, you will be responsible for managing the provision of cleaning services across multiple government sites in the Grafton area.Key ResponsibilitiesOperational Management: Manage day-to-day...
-
Client Service Manager
2 weeks ago
Sydney, New South Wales, Australia ISS PROPERTY SERVICES PL Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service Manager to join our team at ISS Property Services P/L. As a Client Service Manager, you will be responsible for managing the provision of cleaning services across multiple government sites in the Grafton Area.Key ResponsibilitiesManage Frontline Employees: Oversee a large number of...
-
Client Service Supervisor
2 days ago
Sydney, New South Wales, Australia ISS PROPERTY SERVICES PL Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service Supervisor to join our team in the South West Sydney area. As a key member of our operations team, you will be responsible for supervising and assisting the Manager with multiple government sites, ensuring the delivery of high-quality cleaning services to our clients.Key...
-
Client Service Manager
4 months ago
Sydney, Australia BNP Paribas Full timeThe Client Services Management team is part of the global Client Development team responsible for all client management related activities (ie sales, client relationship management and client satisfaction) for the Securities Services business. Within this team, the Client Services Managers oversee the service delivery with an overall responsibility to ensure...
-
Client Service Supervisor
5 days ago
Sydney, New South Wales, Australia ISS PROPERTY SERVICES PL Full timeAbout the RoleWe are seeking an experienced Client Service Supervisor to join our team in Sydney. As a key member of our operations team, you will be responsible for supervising and assisting the Manager with multiple government sites.Your primary focus will be on assisting with day-to-day operational needs, meeting with clients to ensure effective cleaning...
-
Client Service Supervisor
6 days ago
Sydney, New South Wales, Australia ISS PROPERTY SERVICES PL Full timeAbout the RoleWe are seeking an experienced Client Service Supervisor to join our team in Sydney, covering multiple government sites. As a key member of our team, you will be responsible for assisting the Manager with day-to-day operational needs and ensuring the delivery of high-quality cleaning services to our clients.Key ResponsibilitiesManage frontline...
-
Corporate Client Services Representative
3 weeks ago
Sydney, New South Wales, Australia Tal Services Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Corporate Client Services Specialist to join our team at Tal Services Limited. As a key member of our Client Services team, you will be responsible for providing exceptional customer service and support to our clients and stakeholders.Key ResponsibilitiesClient Services: Meet and greet clients,...
-
Corporate Client Services Representative
2 weeks ago
Sydney, New South Wales, Australia Tal Services Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Corporate Client Services Specialist to join our team at Tal Services Limited. As a key member of our Client Services team, you will be responsible for providing exceptional customer service and support to our clients and stakeholders.Key ResponsibilitiesClient Services: Meet and greet clients,...
-
Corporate Client Services Specialist
2 weeks ago
Sydney, New South Wales, Australia Tal Services Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Corporate Client Services Specialist to join our team at Tal Services Limited. As a key member of our Client Services team, you will be responsible for providing exceptional customer service and support to our clients and stakeholders.Key ResponsibilitiesMeet and greet clients, visitors, and staff...
-
Client Success Account Manager
3 weeks ago
Sydney, New South Wales, Australia ISS | Institutional Shareholder Services Full timeAbout the RoleThe Client Success Account Manager is a pivotal position at ISS | Institutional Shareholder Services, focusing on delivering exceptional account and relationship management to our esteemed clients in the financial services industry. With a primary responsibility for client retention, this role oversees various aspects of the post-sales process,...
-
Client Service Supervisor
2 days ago
Sydney, New South Wales, Australia ISS PROPERTY SERVICES PL Full timeAbout the RoleWe are seeking an experienced Client Service Supervisor to join our team in Sydney, covering multiple government sites. As a key member of our team, you will be responsible for assisting the Manager with day-to-day operational needs and ensuring the delivery of high-quality cleaning services to our clients.Key ResponsibilitiesManage frontline...
-
Client Service Manager
1 week ago
Sydney, New South Wales, Australia Barings Full timeAbout the RoleWe are seeking a highly skilled Client Service Manager to join our team at Barings. As a key member of our client service group, you will be responsible for delivering exceptional service to our clients in Australia, ensuring their needs are met and exceeded.Your primary focus will be on managing client queries, working closely with sales and...
-
Client Service Manager
1 week ago
Sydney, New South Wales, Australia Barings Full timeAbout the RoleWe are seeking a highly skilled Client Service Manager to join our team at Barings. As a key member of our client service group, you will be responsible for delivering exceptional service to our clients in Australia.Your primary focus will be on managing and coordinating client queries, working closely with sales and relationship managers to...
-
Corporate Client Services Specialist
1 week ago
Sydney, New South Wales, Australia Tal Services Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Corporate Client Services Specialist to join our team at Tal Services Limited. As a key member of our Client Services team, you will be responsible for providing exceptional customer service and support to our clients and stakeholders.Key ResponsibilitiesMeet and greet clients, visitors, and staff...
