Current jobs related to Customer Insights Coordinator - Maitland - Hume Community Housing

  • Transport Operations Coordinator

    2 weeks ago

    Maitland, New South Wales, Australia Neumann Steel Full time

    {"title": "Transport Coordinator", "description": "Job SummaryWe are seeking an experienced Transport Coordinator to join our team at Neumann Steel. This role is responsible for managing our Thornton Service Centre transport operations, ensuring safe and compliant loading and driving procedures. The successful candidate will collaborate with customers,...

  • Employment Coordinator

    4 months ago

    Maitland, Australia Flourish Australia Full time

    **Are you ready to help people achieve their employment goals? Then you are the person to fill our **Employment Coordinator** role!**: The position available is: - **Full-time **(76 hours/fortnight) - Working **Monday to Friday**: - Based at **Maitland**: - **Attractive salary starting from $82,000 p.a. + 11% Super + Tax-Free benefits!** **About the...

  • Customer Service Team Member

    2 weeks ago

    Maitland, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Team Member

    4 months ago

    Maitland, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Transport Operations Coordinator

    3 weeks ago

    Maitland, New South Wales, Australia Blackbook Recruitment Full time

    Job SummaryThe Company is seeking a highly skilled Transport Scheduler to oversee and coordinate transport activities across a critical portfolio. As a leader in their space, the company is committed to building capability within its people and is on a journey of improvement across their supply chain operations.The RoleReporting to the Transport Manager,...

  • Marketing Coordinator

    3 weeks ago

    Maitland, New South Wales, Australia The Recruitment Alternative Full time

    About the RoleThe Recruitment Alternative is seeking a highly motivated and creative Marketing Assistant to join our team. As a Marketing Assistant, you will play a key role in supporting the sales and marketing team in executing marketing strategies, campaigns, and projects.Key ResponsibilitiesAssist in the planning and execution of marketing campaigns,...

  • Early Childhood Program Coordinator

    3 weeks ago

    Maitland, New South Wales, Australia Workforce Australia for Individuals Full time

    Job Opportunity: We are seeking a highly skilled and dedicated individual to fill a temporary full-time role in our Maitland office.About the Role: As a key member of our team, you will be responsible for coordinating and delivering the NDIS Early Childhood Approach (ECA) service to local communities.Key Responsibilities:Coordinate and deliver the ECA...

  • Prosthetics Coordinator

    2 months ago

    Maitland, Australia Healthscope Full time

    Full time 12-month contract role Gain access to unique Healthscope employee benefits and discounts on health insurance, retail items, & fitness memberships Join a team dedicated to ongoing development and the best patient care outcomes Newcastle Private is currently seeking a Prosthesis Coordinator with well-developed interpersonal and communication skills...

  • Customer Service Officer

    4 months ago

    Maitland, Australia Hume Community Housing Full time

    **Customer Service Officer - Regional** **ABOUT THE ROLE** We have an exciting opportunity for a values aligned individual to join the team in the position of Customer Service Officer. The Customer Service Officer (CSO) is responsible for delivering a high quality customer experience to internal and external customers via our customer service centre. The...

  • Executive Governance and Council Services Coordinator

    2 weeks ago

    Maitland, New South Wales, Australia Workforce Australia for Individuals Full time

    About UsMaitland City Council is a dynamic and diverse organisation in a rapidly growing Local Government Area. We are undergoing an exciting period of transformation, focusing on delivering exceptional customer experiences through progressive services. As a highly organised and motivated executive support professional, you will join the Office of the...

  • Customer Service Team Member

    2 weeks ago

    Maitland, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Leisure and Lifestyle Coordinator

    3 weeks ago

    Maitland, New South Wales, Australia Calvary Care Full time

    About the RoleWe are seeking a skilled and compassionate Leisure and Lifestyle Coordinator to join our team at Calvary Mt Carmel Retirement Community in Maitland, NSW.As a key member of our Leisure and Lifestyle team, you will be responsible for designing, developing, and implementing engaging programs to meet the diverse needs and interests of our...

  • Engineering Project Coordinator

    3 weeks ago

    Maitland, New South Wales, Australia Sulzer Full time

    Position Overview: Sulzer is a prominent engineering firm renowned for its innovative solutions. We invite you to join our esteemed team and enhance your skills while contributing to a sustainable future. Role: Project Engineer Are you prepared to advance your career with a skilled team of engineers and technicians? Sulzer Australia is on the...

  • Mechanical Project Coordinator

    3 weeks ago

    Maitland, New South Wales, Australia SULZER Full time

    Position Overview: Join Sulzer, a premier engineering firm renowned for its commitment to innovation and excellence. We are currently seeking a Project Engineer to become an integral part of our team in Australia. Key Responsibilities: As a Project Engineer, you will: Oversee daily operations within the service center Assist the sales department in...

  • Campus Office Coordinator

    1 week ago

    East Maitland, New South Wales, Australia OneSchool Global Full time

    Campus Office AdministratorWe are seeking a highly organized and detail-oriented Campus Office Administrator to join our team at OneSchool Global. As a key member of our campus community, you will provide administrative support to our leadership team, teachers, and staff, ensuring the smooth operation of our campus.Key Responsibilities:Provide front desk...

  • Nurse Unit Manager

    3 weeks ago

    Maitland, Australia Healthscope Full time

    Are you looking for an opportunity to join the Healthscope team?A vacancy have arisen for a highly motivated, enthusiastic and experienced Nurse Unit Manager in the Peri-operative Service department at Newcastle Private Hospital.The position is responsible for providing leadership and direction to the peri operative service to compliment the strategic...

  • Campus Office Coordinator

    2 weeks ago

    East Maitland, New South Wales, Australia OneSchool Global Full time

    {"title": "Campus Office Administrator", "description": "Key ResponsibilitiesAs a Campus Office Administrator, you will provide administrative support services to the Campus leadership team, teaching and support staff, students, and the broader school community.Key TasksFront desk reception and related secretarial dutiesProvision of administrative support to...

  • Forest Operations Coordinator

    4 months ago

    Maitland, Australia Forestry Corporation of NSW Full time

    **Why grow your career with Forestry Corporation of NSW**: At Forestry Corporation of NSW, our values are at the heart of everything that we do. We hope you share our values of: **1. Wellbeing**: Everyone home, injury free, everyday **2. Respect**: We care for country, community, and ourselves **3. Integrity**: We are honest and accountable **4....

  • Campus Office Coordinator

    3 weeks ago

    East Maitland, New South Wales, Australia OneSchool Global Full time

    Job Summary:We are seeking a highly organized and detail-oriented Campus Office Coordinator to join our team at OneSchool Global. As a key member of our campus administration team, you will provide exceptional administrative support to our leadership team, teachers, and staff, ensuring the smooth operation of our campus.Key Responsibilities:Provide front...

  • Fitness and Wellness Coordinator

    2 weeks ago

    Maitland, New South Wales, Australia Genesis Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Member Services Officer. As a key member of our team, you will be responsible for providing exceptional customer service to our members, while also ensuring the safety and well-being of our youngest guests in our childcare facilities.Key ResponsibilitiesProvide...

Customer Insights Coordinator

4 months ago

Maitland, Australia Hume Community Housing Full time

**Customer Insights Coordinator - Regional Sydney**

**ABOUT THE ROLE**

This exciting role is accountable for supporting the delivery of implementation of Hume’s Customer Experience Strategy through the translation of data into insights, and the delivery of customer focused projects.

In addition to this the Customer Insight Coordinator will work with key stakeholders from across the business to produce and disseminate customer insights aligned with organisational priorities and the needs of Hume Customers. They will work with business units to understand their needs and capture requirements that inform the ongoing development of the Customer Voice Program, while proactively identifying opportunities for improvements and working with teams to take positive action from customer insight.

The Customer Insights Coordinator will play a key role in all customer engagement opportunities and reporting, including providing input to reports prepared for the Customer Experience Committee and the Board.

**WHAT WE LOOK FOR IN YOU**

To be successful in this role, you will need to have the following:

- Knowledge and experience of customer experience service design and delivery
- Experience in delivering quality customer services and implementing process improvements in a high-volume work environment
- Understand of and capacity to relate to people from a diverse range of social and culture background including those with complex needs.
- Good communication and writing skills or organisational accuracy
- Strategic and analytical thinking skills

A background in Housing is strongly desirable but not a necessity. Hume is a values driven company, so it’s important that you share our values.

**Hume Community Housing prides itself on being a flexible workplace, therefore we are open to part time and job share arrangements for this position.**

**WHAT YOU CAN LOOK FORWARD TO**

We are diverse, dedicated, fun and flexible. Most of all we are customer focused and welcome those who share our values and our purpose of providing people with opportunities to prosper.

Your contribution is rewarded and celebrated with great opportunities to build a career in an exciting, growing sector. We also offer.
- Above Award salaries
- 35 hour working week
- Flexible work practices
- Long service leave after 5 years
- Salary packaging
- Career development opportunities
- Access to EAP Counselling Service

**WHY WORK FOR HUME COMMUNITY HOUSING?**
- Our purpose is to create opportunities for people to prosper._

As a leading community housing provider Hume houses 1 in every 1000 NSW residents. We own and/or manage over 4,500 affordable rental homes, throughout metropolitan Sydney and regional NSW.

We build new properties, manage tenancies for owners and provide services and support to meet our diverse customers and community’s needs.

From essential workers to young people, families, people with disability, senior citizens, people experiencing homelessness and women fleeing family violence, we create opportunities for all our customers to prosper.

We work in collaboration with our customers and communities, listen to what they need so we can ensure our services are right and they have the best experience. It’s important that our customers stay at the heart of what we do, and why we do it.

You spend a lot of your waking hours at work, so we want to give you a workplace where you can really be your values-aligned self and feel appreciated. We want you to have the best work life balance you can, in your role.

At Hume, we know how to have fun, celebrate successes and are committed to providing a thriving organisational experience to our employees, where you too can prosper.

**New Opportunities**

Hume’s 3 strategic pillars centre around, growth, social impact and being a thriving organisation. Hume is a profit for purpose organisation and as such must ensure that our structure, systems and processes are as effective and efficient as they can be, whilst ensuring we optimise our social impact.

This strategic ambition, along with new growth opportunities is creating new exciting career opportunities.

**OUR TEAM**

We employ professionals across corporate services, real estate services, property development and construction, asset management, customer services, tenancy management and stakeholder management and partnerships. We also employ social impact specialists experienced in case management, neighbourhood programs and community initiatives all of which provide our customers with opportunities to prosper.

We are a diverse, dedicated, commercially minded and customer focused organisation. We also believe that a good employee experience directly translates into a good customer experience.

If you’re passionate about social justice and consider access to safe sustainable and affordable housing a basic human right, there has never been a more exciting time to join our award-winning organisation.

**We are **_**Champions of